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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • Status: Free Trial
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    L&T EduTech

    Production of concrete

    Skills you'll gain: Production Process, Manufacturing Operations, Construction Engineering, Plant Operations and Management, Construction, Manufacturing Processes, Laboratory Testing, Product Testing, Civil Engineering, Manufacturing Standards, Materials science, Analytical Testing, Technical Standard

    Advanced · Course · 1 - 4 Weeks

  • D

    Duke University

    Practical Python: Start Your Programming Journey

    Skills you'll gain: Program Development, Debugging, Python Programming, Computer Programming, Pseudocode, Game Design, Interactive Design, Design and Product, Creative Design, Computer Science

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
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    Skillshare

    Mastering Adobe Photoshop CC: Neon, Duotone & Posters

    Skills you'll gain: Adobe Photoshop, Layout Design, Photo Editing, Graphic and Visual Design, Creative Design, Typography, Color Theory

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
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    Coursera

    Efficient Scheduling with Microsoft Bookings

    Skills you'll gain: Setting Appointments, Calendar Management, Time Management, Scheduling, Microsoft 365, Microsoft Outlook, Productivity, Microsoft Teams, Business Process Automation, Administrative Support, Automation

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
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    Codio

    Java: Linear Data Structures and Trees

    Skills you'll gain: Data Structures, Java, Theoretical Computer Science, Programming Principles, Algorithms, Object-Relational Mapping

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    How to Set Up a Facebook Group

    Skills you'll gain: Facebook, Social Media Management, Social Media, Social Media Marketing, Drive Engagement, Promotional Strategies

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
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    Packt

    Unity C# Scripting — Complete C# for Unity Game Development

    Skills you'll gain: Responsive Web Design, 3D Assets, AI Workflows, Development Environment, Programming Principles

    Intermediate · Specialization · 1 - 3 Months

  • D

    Duke University

    Building a Bash Command-Line Tool

    Skills you'll gain: Bash (Scripting Language), Shell Script, Scripting, Unix Shell, Linux Commands, Command-Line Interface, Unix Commands, Business Logic, DevOps

    4.7
    Rating, 4.7 out of 5 stars
    ·
    7 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
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    Coursera

    Effective Hiring: Interview Training for Managers

    Skills you'll gain: Interviewing Skills, Management Training And Development, Job Analysis, Data-Driven Decision-Making, Recruitment, Diversity and Inclusion, Talent Acquisition, Performance Measurement, Compliance Training, Communication

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
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    Google Cloud

    Agentes de IA generativa: transforme sua organização

    Skills you'll gain: Generative AI Agents, Retrieval-Augmented Generation, Generative AI, AI Enablement, AI Product Strategy, Customer experience improvement, AI Orchestration, Google Cloud Platform, Large Language Modeling, Organizational Strategy, Tool Calling, Customer Insights, Organizational Change, Innovation

    Beginner · Course · 1 - 3 Months

  • Status: New
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    Packt

    Designing Meaningful Interface Animation for UX

    Skills you'll gain: Motion Graphics, Animations, User Interface and User Experience (UI/UX) Design, Usability, User Experience, Wireframing, Interaction Design, User Interface (UI) Design, Prototyping, UI Components, Cascading Style Sheets (CSS), Web Content Accessibility Guidelines, Style Guides, Responsive Web Design

    Intermediate · Course · 1 - 3 Months

  • Status: New
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    Packt

    Design Leadership Mastery: Elevate Teams and Drive Impact

    Skills you'll gain: Diversity and Inclusion, Organizational Leadership, Data Storytelling, Leadership, Leadership Development, Leadership and Management, Strategic Leadership, Team Management, Performance Review, People Management, Team Building, Workplace inclusivity, User Experience Design, Systems Thinking, Design Reviews, Influencing, Recruitment, Design, Talent Recruitment, UI/UX Strategy

    Intermediate · Course · 3 - 6 Months

Searches related to customer experience

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1…397398399…560

In summary, here are 10 of our most popular customer experience courses

  • Production of concrete: L&T EduTech
  • Practical Python: Start Your Programming Journey : Duke University
  • Mastering Adobe Photoshop CC: Neon, Duotone & Posters: Skillshare
  • Efficient Scheduling with Microsoft Bookings: Coursera
  • Java: Linear Data Structures and Trees: Codio
  • How to Set Up a Facebook Group : Coursera
  • Unity C# Scripting — Complete C# for Unity Game Development: Packt
  • Building a Bash Command-Line Tool: Duke University
  • Effective Hiring: Interview Training for Managers: Coursera
  • Agentes de IA generativa: transforme sua organização: Google Cloud

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