Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

L&T EduTech
Skills you'll gain: Production Process, Manufacturing Operations, Construction Engineering, Plant Operations and Management, Construction, Manufacturing Processes, Laboratory Testing, Product Testing, Civil Engineering, Manufacturing Standards, Materials science, Analytical Testing, Technical Standard
Advanced · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Program Development, Debugging, Python Programming, Computer Programming, Pseudocode, Game Design, Interactive Design, Design and Product, Creative Design, Computer Science
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Adobe Photoshop, Layout Design, Photo Editing, Graphic and Visual Design, Creative Design, Typography, Color Theory
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Setting Appointments, Calendar Management, Time Management, Scheduling, Microsoft 365, Microsoft Outlook, Productivity, Microsoft Teams, Business Process Automation, Administrative Support, Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Structures, Java, Theoretical Computer Science, Programming Principles, Algorithms, Object-Relational Mapping
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Facebook, Social Media Management, Social Media, Social Media Marketing, Drive Engagement, Promotional Strategies
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Responsive Web Design, 3D Assets, AI Workflows, Development Environment, Programming Principles
Intermediate · Specialization · 1 - 3 Months

Duke University
Skills you'll gain: Bash (Scripting Language), Shell Script, Scripting, Unix Shell, Linux Commands, Command-Line Interface, Unix Commands, Business Logic, DevOps
Beginner · Guided Project · Less Than 2 Hours
Skills you'll gain: Interviewing Skills, Management Training And Development, Job Analysis, Data-Driven Decision-Making, Recruitment, Diversity and Inclusion, Talent Acquisition, Performance Measurement, Compliance Training, Communication
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Generative AI Agents, Retrieval-Augmented Generation, Generative AI, AI Enablement, AI Product Strategy, Customer experience improvement, AI Orchestration, Google Cloud Platform, Large Language Modeling, Organizational Strategy, Tool Calling, Customer Insights, Organizational Change, Innovation
Beginner · Course · 1 - 3 Months

Skills you'll gain: Motion Graphics, Animations, User Interface and User Experience (UI/UX) Design, Usability, User Experience, Wireframing, Interaction Design, User Interface (UI) Design, Prototyping, UI Components, Cascading Style Sheets (CSS), Web Content Accessibility Guidelines, Style Guides, Responsive Web Design
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Diversity and Inclusion, Organizational Leadership, Data Storytelling, Leadership, Leadership Development, Leadership and Management, Strategic Leadership, Team Management, Performance Review, People Management, Team Building, Workplace inclusivity, User Experience Design, Systems Thinking, Design Reviews, Influencing, Recruitment, Design, Talent Recruitment, UI/UX Strategy
Intermediate · Course · 3 - 6 Months