Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

AI CERTs
Skills you'll gain: Agentic systems, Responsible AI, Data Pipelines, Law, Regulation, and Compliance, Data Ethics, Model Evaluation, Information Privacy, Data Processing, AI Workflows, Data Analysis, No-Code Development, Analytical Skills, Machine Learning, Artificial Intelligence, Real Time Data, Ethical Standards And Conduct, Machine Learning Algorithms, Data Collection
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Patient-centered Care, Clinical Supervision, Healthcare Ethics, Basic Patient Care, Dignity in Care, Patient Treatment, Patient Education And Counseling, Patient Safety, Patient Evaluation, Health Care, Ethical Standards And Conduct, Health Assessment, Informed Consent, Professionalism, Communication, Interpersonal Communications, Healthcare Industry Knowledge, Empathy, Decision Making, Critical Thinking and Problem Solving
Beginner · Course · 1 - 4 Weeks

Dassault Systèmes
Skills you'll gain: SolidWorks (CAD), 3D Modeling, Computer-Aided Design, Assembly Drawing, Mechanical Design, Engineering Design Process, Mechanical Engineering
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Debugging, Integrated Development Environments, Data Validation, Web Applications, Scripting, Development Environment, Object Oriented Programming (OOP), Django (Web Framework), Software Testing, Web Development, Customer Data Management, Data Structures, Program Development, Scripting Languages, Business Logic, Financial Data, User Interface (UI), Python Programming, Software Development Methodologies, Programming Principles
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Full-Stack Web Development, Development Environment, Front-End Web Development, React.js, UI Components, Back-End Web Development, Web Development, Natural Language Processing, Application Programming Interface (API)
Intermediate · Course · 1 - 3 Months

Politecnico di Milano
Skills you'll gain: Large Language Modeling, LLM Application, Learning Strategies, Education Software and Technology, AI Personalization, Lifelong Learning, AI Enablement, Human Learning, Adult Learning Principles, Prompt Engineering Tools, Artificial Intelligence, Student-Centred Learning, Generative AI, Critical Thinking
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Data Visualization Software, Interactive Data Visualization, Geospatial Information and Technology, Color Theory, Tree Maps, Data Storytelling, Heat Maps, Data Mapping, Text Mining, Unstructured Data, Network Analysis
Intermediate · Course · 1 - 3 Months

SkillsBooster Academy
Skills you'll gain: Email Marketing, Lead Generation, Email Automation, Customer Relationship Management (CRM) Software, Performance Metric, Sales Pipelines, Digital Marketing, Copywriting, Customer Support, Customer Engagement, Data Pipelines, Compliance Management, Revenue Cycle Management, Generative AI, Design and Product, Product Design, Law, Regulation, and Compliance, Artificial Intelligence, Design Elements And Principles, Statistics
Beginner · Course · 1 - 3 Months

Skills you'll gain: Jenkins, CI/CD, Continuous Integration, DevOps, Application Deployment, Continuous Delivery, Spring Framework, Build Tools, Version Control
Intermediate · Guided Project · Less Than 2 Hours

Duke University
Skills you'll gain: Matplotlib, Data Visualization, Predictive Modeling, Pandas (Python Package), Data Visualization Software, Predictive Analytics, Regression Analysis, Data Analysis, Data Cleansing, Data Science, Machine Learning Algorithms, Statistical Inference, Statistical Modeling, Probability & Statistics, Classification Algorithms, Python Programming
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Network Security, Intrusion Detection and Prevention, Cybersecurity, Threat Detection, Cyber Threat Intelligence, Penetration Testing, Vulnerability Assessments, Firewall, Exploitation techniques, Human Factors (Security)
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Wireless Networks, Control Systems, Interactive Design, Software Installation, Electronics, Display Devices, Embedded Systems, Electronic Components, Computer Programming Tools, Development Environment, Electrical Wiring, Programming Principles, Debugging
Beginner · Course · 1 - 3 Months