
Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Outbound Calls, Customer Support, Professionalism, LinkedIn, Communication
★ 4.8 (65) · Beginner · Course · 1 - 4 Weeks

Scrimba
Skills you'll gain: Prompt Engineering, Generative AI Agents, Tool Calling, Agentic systems, User Interface and User Experience (UI/UX) Design, Human Computer Interaction, OpenAI, Artificial Intelligence
★ 4.6 (88) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Constructive Feedback, Team Performance Management, Tactfulness, Performance Management, Active Listening, Employee Performance Management, Professional Development, Trustworthiness, Rapport Building, Time Management, People Development, Leadership Development
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Power Apps Component Framework, Data Modeling
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Customer Insights, ChatGPT, Generative AI, Prompt Engineering, Customer experience improvement, AI Enablement, Personalized Service, AI Workflows, Customer Service, Workflow Management, Self Service Technologies, Operational Efficiency, Automation, Analysis
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Natural Language Processing, Amazon Web Services, Self Service Technologies, Usability, User Interface (UI), Human Computer Interaction, AI Security
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Responsible AI, Database Management, Back-End Web Development, OpenAI API, Generative AI, Performance Tuning, API Design, Prompt Engineering, Application Programming Interface (API), Databases, Artificial Intelligence, Risk Management
★ 4.5 (23) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Jenkins, CI/CD, Continuous Integration, Test Automation, Continuous Delivery, API Testing, Software Development, Application Deployment, DevOps, Unit Testing, Agile Methodology, Software Development Methodologies, Performance Testing, GitHub
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Usability, Software Development Methodologies, Software Design, Microsoft Development Tools, Databases, Debugging, Data Validation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: User Interface (UI), Prompt Engineering, Interaction Design, User Experience Design, Responsible AI, User Interface and User Experience (UI/UX) Design, Human Computer Interaction, User Flows, Usability Testing, Context Management, AI Personalization, Multimodal Prompts, User Research, Prototyping, Technical Communication, Data Ethics, Natural Language Processing
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Javascript, JavaScript Frameworks, Node.JS, Event-Driven Programming, Application Programming Interface (API), Debugging
Intermediate · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: LangGraph, LangChain, AI Workflows, LLM Application, Agentic systems, Prompt Engineering, Data Persistence, Context Management, Human Centered Design
★ 4.7 (294) · Intermediate · Project · Less Than 2 Hours