
Skills you'll gain: Stakeholder Communications, Stakeholder Engagement, Project Scoping, Project Management, Stakeholder Management, Resource Management, Stakeholder Analysis, Scope Management, Communication Planning, Project Management Institute (PMI) Methodology, Empathy & Emotional Intelligence, Team Leadership, Emotional Intelligence, Personal Attributes, Project Controls, Project Management Life Cycle, Leadership Development, Team Collaboration, Leadership, Communication
★ 4.6 (204) · Intermediate · Course · 1 - 3 Months
Chris Croft Training
Skills you'll gain: Business Communication, Communication, Leadership and Management, Communication Planning, Leadership, Leadership Studies, Corporate Communications, Communication Strategies, Team Leadership, Persuasive Communication, Interpersonal Communications, Business Leadership, Strategic Communication, Non-Verbal Communication, Leadership Development, Strategic Leadership, Internal Communications, Organizational Leadership, Initiative and Leadership, Digital Communications
Mixed · Course · 1 - 3 Months

University of Maryland, College Park
Skills you'll gain: Intercultural Competence, Stakeholder Engagement, Stakeholder Communications, User Story, Empathy & Emotional Intelligence, Stakeholder Management, Persuasive Communication, Target Audience, Non-Verbal Communication, Team Performance Management, Communication Planning, Influencing, Professional Development, Leadership and Management, Strategic Communication, Data Management, Negotiation, Rapport Building, Data Presentation, Product Requirements
★ 4.7 (150) · Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer Relationship Management (CRM) Software, Customer experience improvement, Customer Engagement, Customer Relationship Building, Customer Service, Customer Advocacy, Consumer Behaviour, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement
★ 4.6 (91) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer experience improvement, User Feedback, Customer Service, Customer experience strategy (CX), Customer Engagement, Customer Insights, Customer Analysis, Communication, Product Improvement, Continuous Improvement Process, Service Improvement, Data Collection, Surveys, Case Studies, Culture Transformation
★ 4.8 (174) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Relationship Management, Customer Analysis, Organizational Strategy, Customer Relationship Building, Marketing Automation, Customer Insights, Operational Analysis, Case Studies, Market Analysis, Analysis, Business Strategy, Business Process Automation, Customer Service, Auditing, Data Analysis, Environment
★ 4.8 (12) · Mixed · Course · 1 - 4 Weeks

CVS Health
Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Collaboration, Teamwork, Telephone Skills, Inbound Calls, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Record Keeping, Performance Metric, Customer experience improvement, Verbal Communication Skills, Problem Solving, Communication
★ 4.6 (102) · Beginner · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Stakeholder Communications, Stakeholder Management, Communication Planning, Stakeholder Engagement, Conflict Management, Strategic Communication, Cultural Responsiveness, Communication Strategies, Rapport Building, Project Management, Cultural Diversity, Business Communication, Project Management Institute (PMI) Methodology, Intercultural Competence, Communication, Relationship Building, Influencing, Agile Project Management, Program Management, Cultural Sensitivity
★ 4.5 (38) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Insights, Digital Marketing, Digital Advertising, Digital Media Strategy, Customer Analysis, Marketing Strategies, Digital Brand Strategy, Customer experience strategy (CX), Online Advertising, Marketing Planning, Digital Analysis, Content Marketing, Data-Driven Marketing, Journey Mapping, Target Audience, Customer Engagement, Personalized Service, Marketing Analytics, Brand Marketing, Goal Setting
★ 4.7 (258) · Beginner · Course · 1 - 4 Weeks

STARWEAVER
Skills you'll gain: Data Storytelling, Active Listening, Business Writing, Data Visualization, Concision, Data Presentation, Sales Presentation, Non-Verbal Communication, Sales Strategy, Sales Presentations, Customer Relationship Management (CRM) Software, Writing, Persuasive Communication, Team Collaboration, Virtual Teams, Business Communication, Technical Communication, Communication, Marketing Communications, Communication Strategies
★ 4.4 (45) · Intermediate · Specialization · 1 - 3 Months

Coursera
Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Data Cleansing, Customer Relationship Management, Data Quality, Data Maintenance, Customer Data Management, Data-Driven Marketing, Marketing Automation, Data Integrity, Workflow Management, Data Validation, Auditing, Records Management, Record Keeping
Beginner · Course · 1 - 4 Weeks

STARWEAVER
Skills you'll gain: Data Storytelling, Active Listening, Business Writing, Data Visualization, Concision, Data Presentation, Sales Presentation, Non-Verbal Communication, Sales Strategy, Sales Presentations, Customer Relationship Management (CRM) Software, Writing, Persuasive Communication, Team Collaboration, Virtual Teams, Storytelling, Communication, Verbal Communication Skills, Marketing Communications, Communication Strategies
★ 4.4 (45) · Intermediate · Specialization · 1 - 3 Months