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  1. Categories
  2. Customer Complaint Resolution

Results for "customer complaint resolution"


  • L

    Logical Operations

    Excellence in Customer Service (Advanced)

    Skills you'll gain: Customer Service, Customer Support, Multitasking, Workflow Management, Service Improvement, Customer Complaint Resolution, Customer experience improvement, Team Leadership, Organizational Skills, Greeting Customers, Stress Management, Performance Analysis, Interpersonal Communications, Customer and Client Support, Leadership Development, Performance Metric, Leadership, Customer Communications Management, Communication, Verbal Communication Skills

    Mixed · Course · 1 - 3 Months

    Category: Preview
    Preview
  • C

    CVS Health

    Call Center Customer Service

    Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Collaboration, Telephone Skills, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Customer experience improvement, Verbal Communication Skills, Problem Solving, Communication

    4.6 stars, 103 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.6 (103) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • U

    Universidades Anáhuac

    Customer Success: Conociendo al cliente

    Skills you'll gain: Customer Success Management, Customer Service, Customer Retention, Customer Relationship Building, Customer Relationship Management, Customer Support, Customer experience improvement, Sales Process, Customer Analysis, Leadership, Business Metrics, Performance Metric, General Sales Practices, Sales Strategy, Cross-Functional Collaboration

    4.7 stars, 63 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.7 (63) · Beginner · Course · 1 - 3 Months

    Category: Preview
    Preview
  • E

    EDUCBA

    Consumer Behavior & Service Marketing

    Skills you'll gain: Service Recovery, Marketing Psychology, Customer experience improvement, Customer experience strategy (CX), Integrated Marketing Communications, Customer Insights, Data-Driven Marketing, Consumer Behaviour, Service Design, Media and Communications, Customer Analysis, Brand Strategy, Customer Relationship Building, Experience Design, Communication Strategies, Brand Marketing, Branding, Marketing, Electronic Media, Social Media Analytics

    4.9 stars, 14 reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.9 (14) · Beginner · Specialization · 3 - 6 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • E

    ESSEC Business School

    Negotiation, Mediation and Conflict Resolution

    Skills you'll gain: Mediation, Negotiation, Communication Strategies, Conflict Management, Verbal Communication Skills, Active Listening, Cultural Sensitivity, Oral Expression, Intercultural Competence, Cultural Diversity, Cultural Responsiveness, Diplomacy, Relationship Building, Labor Relations, Non-Verbal Communication, Culture, Diversity Awareness, Analysis, Communication, Planning

    4.7 stars, 2.8K reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.7 (2.8K) · Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • S

    STARWEAVER

    Customer Service Essentials: 20 Skills for Happy Clients

    Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Service, Conflict Management, Coordinating, Hospitality, Professionalism, Teamwork, Coordination, Customer experience improvement, Collaboration, Communication, Empathy, Active Listening

    5 stars, 8 reviews, Mixed, Course, 1 - 4 Weeks

    ★ 5 (8) · Mixed · Course · 1 - 4 Weeks

    Category: Preview
    Preview
  • U

    University of California, Irvine

    Intercultural Communication and Conflict Resolution

    Skills you'll gain: Intercultural Competence, Cultural Diversity, Communication Strategies, Communication Planning, Culture, Conflict Management, Communication

    4.5 stars, 688 reviews, Mixed, Course, 1 - 3 Months

    ★ 4.5 (688) · Mixed · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • C

    Coursera

    Automate and Resolve Invoicing Disputes Fast

    Skills you'll gain: Billing & Invoicing, Billing, Invoicing, Billing Systems, Investigation, Claims Processing, Accounting, Customer Complaint Resolution, Email Automation, Analysis, Automation

    Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • C

    Coursera

    Technical Troubleshooting: Diagnostics, Networks, Customers

    Skills you'll gain: Network Troubleshooting, Technical Communication, Technical Support and Services, Network Support, Technical Support, Debugging, Network Analysis

    5 stars, 11 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 5 (11) · Beginner · Course · 1 - 4 Weeks

    Category: Preview
    Preview
  • C

    CVS Health

    Interacting with Customers

    Skills you'll gain: De-escalation Techniques, Greeting Customers, Cross Selling, Customer Service, Upselling, Conflict Management, Product Knowledge, Transaction Processing, Customer Engagement, Professionalism, Empathy, Social Media, Communication, Time Management

    4.7 stars, 95 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.7 (95) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • E

    ESSEC Business School

    Mediation and Conflict Resolution

    Skills you'll gain: Mediation, Conflict Management, Negotiation, Diplomacy, Labor Relations, International Relations

    4.7 stars, 874 reviews, Intermediate, Course, 1 - 3 Months

    ★ 4.7 (874) · Intermediate · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • C

    Coursera

    Manage Customer Journeys in HubSpot

    Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer Data Management, Data Management

    Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
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