
Coursera
Skills you'll gain: Salesforce, Salesforce Development, Systems Integration, Customer Relationship Management, Customer Relationship Management (CRM) Software, Data Integration, Contract Management, AI Enablement, Responsible AI, Web Services, Business Reporting, Data Ethics, Customer Analysis, AI literacy, Artificial Intelligence, Application Programming Interface (API), AI Integrations, Software Design Patterns, Software Design, Data Security
Advanced · Specialization · 1 - 4 Weeks

Skills you'll gain: Salesforce, Data Management, Customer Relationship Management (CRM) Software, Systems Administration, Customer Relationship Management, Administration, Dashboard, Management Reporting, Business Reporting, Enterprise Application Management, User Provisioning, User Accounts, Business Software, Data Modeling, Workflow Management, Data Import/Export, Client Support, Role-Based Access Control (RBAC), Multi-Tenant Cloud Environments, Process Development
Beginner · Course · 3 - 6 Months

Skills you'll gain: Prompt Patterns, Prompt Engineering Tools, Salesforce, AI Integrations, AI Orchestration, Agentic Workflows, Artificial Intelligence, Generative AI Agents, Agentic systems, Customer Relationship Management (CRM) Software, Role-Based Access Control (RBAC)
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Dashboard, Salesforce Development, Salesforce, Ad Hoc Reporting, Data Import/Export, Management Reporting, Business Reporting, Data Cleansing, Data Visualization, Data Management, Data Validation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: AI Workflows, Salesforce, Prompt Engineering Tools, AI Security, Responsible AI, Salesforce Development, Agentic Workflows, Data Ethics, Generative AI Agents, AI Integrations, Customer Relationship Management (CRM) Software, Customer Relationship Management, Generative AI, Data Loss Prevention, Predictive Modeling, Model Training, Data Security, Large Language Modeling
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer Data Management, Email Marketing, Business Software, Customer Communications Management, Sales Pipelines, Dashboard, Account Management, Data Management, Customer Service, Marketing, Sales Operations, Team Building
★ 4.6 (1.1K) · Beginner · Guided Project · Less Than 2 Hours

University of Alberta
Skills you'll gain: Software Architecture, Unified Modeling Language, Systems Architecture, Software Design, Software Design Documents, Software Visualization, Product Family Engineering, Software Development, Software Documentation, Diagram Design, Software Technical Review, Application Deployment, Data Storage
★ 4.5 (945) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Responsible AI, HR Tech, Human Resources Software, Human Resources Management and Planning, Human Resources, Generative AI, Workforce Planning, Human Resource Strategy, Data Ethics, Artificial Intelligence, LLM Application, AI Enablement, Employee Engagement, Recruitment, Performance Appraisal, Employee Onboarding, Performance Management
★ 4.6 (141) · Intermediate · Course · 1 - 4 Weeks

LearnKartS
Skills you'll gain: Dashboard, Salesforce, Data Visualization, Business Reporting, Report Writing, Data Import/Export
★ 4 (15) · Intermediate · Course · 1 - 4 Weeks

University of Alberta
Skills you'll gain: Software Architecture, Model View Controller, Unified Modeling Language, Object Oriented Design, Service Oriented Architecture, API Design, Systems Architecture, Web Services, Software Design Patterns, Software Design, Simple Object Access Protocol (SOAP), Microservices, Restful API, Software Design Documents, Software Visualization, Code Review, Product Family Engineering, Object Oriented Programming (OOP), Java, Software Development
★ 4.6 (4K) · Beginner · Specialization · 3 - 6 Months

Skills you'll gain: QuickBooks (Accounting Software), Vendor Management, Ledgers (Accounting), Accounting Software, Inventory and Warehousing, Inventory Management, Payroll Processing, Accounting Records, Financial Reporting, Payroll Administration, Business Reporting, Customer Data Management, Management Reporting, Payroll Systems, Financial Analysis, Billing & Invoicing, Accounting and Finance Software, Business Software, Business, Business Analysis
★ 4.4 (88) · Beginner · Specialization · 3 - 6 Months
Skills you'll gain: Salesforce, Contract Management, Business Reporting, Systems Integration, Customer Relationship Management (CRM) Software, Analytics, Process Design, Contract Compliance, Workflow Management, Contract Negotiation, Process Optimization, Business Process Automation, Configuration Management, Data-Driven Decision-Making, Process Development, Automation, Compliance Management
Intermediate · Course · 1 - 4 Weeks