IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Amazon Web Services
Skills you'll gain: Command-Line Interface, Network Troubleshooting, Linux Commands, Linux, Linux Servers, Technical Support and Services, Linux Administration, Technical Support, Network Infrastructure, Amazon Web Services, File Management, Remote Access Systems, Network Protocols, Network Security, Operating Systems, Package and Software Management, System Configuration, DevOps, Communication
Beginner · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Service Management, Information Technology Infrastructure Library, IT Service Management, IT Management, Information Technology, Information Technology Operations, Service Improvement, Operations Management, Asset Management, Operations
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Computer Hardware, Hardware Architecture, Data Storage, Computer Systems, Data Storage Technologies, System Configuration, Microarchitecture, Computer Architecture, Peripheral Devices, Memory Management
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Network Security, Computer Hardware, Generative AI, Data Storage Technologies, Data Storage, Microsoft 365, Hybrid Cloud Computing, Generative Model Architectures, Enterprise Application Management, Data Management, Computer Science, Data Security, OSI Models, TCP/IP, Data Store, Data Integrity, Cloud Computing, Network Protocols, Data Processing, Software Development
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Email Security, Cloud Computing Architecture, Cloud Services, Cloud Deployment, Generative AI, Cloud Security, Cloud Technologies, Generative AI Agents, Cloud Infrastructure, Cybersecurity, Hardening, Data Storage, Peripheral Devices, Virtualization, Computer Hardware, OSI Models, General Networking, Database Administration, Programming Principles, Computer Programming
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Active Directory, Network Administration, Dynamic Host Configuration Protocol (DHCP), Technical Support and Services, General Networking, Firewall, Microsoft Windows, Local Area Networks, Lightweight Directory Access Protocols, Network Security, Network Troubleshooting, Computer Networking, Mac OS, Group Policy, Network Infrastructure, TCP/IP, User Accounts, Authorization (Computing), Network Protocols, Multi-Factor Authentication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Technical Support, Help Desk Support, Conflict Management, Rapport Building, Relationship Building, Information Technology, Business Relationship Management, Professional Networking, Verbal Communication Skills, Knowledge Transfer, Initiative and Leadership, Ethical Standards And Conduct, Computer Hardware
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Computer Hardware, Hardware Troubleshooting, Networking Hardware, Desktop Support, USB, Data Storage, System Configuration, Peripheral Devices, Data Storage Technologies, Microsoft Windows, Software Installation, General Networking, Display Devices
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Services, Virtualization, Cloud Technologies, Cloud Hosting, Cloud Platforms, Productivity Software, Cloud Solutions, Cloud Computing, Virtualization and Virtual Machines, Cloud Applications, Cloud Management, Business Software, Business Technologies, Technical Support and Services, Collaborative Software, Microsoft 365, Technical Support, End User Training and Support, Servers, Help Desk Support
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Disaster Recovery, Hardware Architecture, Computer Hardware, Database Management, Relational Databases, Computer Systems, Databases, Computer Architecture, Cybersecurity, Database Theory, Operating Systems, Cyber Attacks, SQL, TCP/IP, Information Technology, Database Systems, System Software, General Networking, Networking Hardware, Security Management
Mixed · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Network Security, Network Protocols, TCP/IP, Cloud Computing, Firewall, Cloud Services, General Networking, Networking Hardware, Network Architecture, OSI Models, Microsoft Azure, Computer Networking, Network Infrastructure, Software As A Service, Virtual Machines, Virtualization, Multi-Factor Authentication
Beginner · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Computer Hardware, Generative AI, Hybrid Cloud Computing, Generative Model Architectures, Enterprise Application Management, Cloud Computing, Operating Systems, Cloud Management, Patch Management, Computer Systems, Servers, System Software, Business Software, Data Security, Software Development, Computer Networking, Data Integrity, OSI Models, TCP/IP, Data Processing
Beginner · Course · 1 - 4 Weeks