IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Amazon Web Services
Skills you'll gain: Command-Line Interface, Network Troubleshooting, Linux Commands, Linux, Linux Servers, Technical Support and Services, Linux Administration, Technical Support, Network Infrastructure, Amazon Web Services, File Management, Remote Access Systems, Network Protocols, Network Security, Operating Systems, Package and Software Management, System Configuration, DevOps, Communication
★ 4.8 (26) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Hardware Architecture, OSI Models, Computer Networking, Computer Hardware, Disaster Recovery, Virtual Local Area Network (VLAN), Network Administration, Network Architecture, Network Infrastructure, Database Management, General Networking, Network Troubleshooting, Relational Databases, Computer Systems, Wide Area Networks, Databases, Hardware Troubleshooting, Computer Architecture, Networking Hardware, IT Service Management
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Disaster Recovery, Hardware Architecture, Computer Hardware, Database Management, Relational Databases, Computer Systems, Databases, Computer Architecture, Cybersecurity, Operating Systems, Cyber Attacks, SQL, TCP/IP, Information Technology, Database Systems, General Networking, Information Systems Security, Cyber Security Policies, Networking Hardware, Security Management
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Hardware Architecture, Computer Hardware, General Networking, Network Troubleshooting, Hardware Troubleshooting, Computer Architecture, Computer Networking, OSI Models, Cloud Infrastructure, Network Administration, Wireless Networks, Networking Hardware, Local Area Networks, Virtual Machines, Virtualization, Cloud Computing, Technical Support, Cloud Deployment, Wide Area Networks, Network Security
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Dashboard Creation, Dashboard, Report Writing, Business Reporting, Technical Support, IT Management, Information Technology, Data Analysis, Product Support, Analysis, AI literacy, Data Presentation, Analytical Skills, Data-Driven Decision-Making, Collaborative Software, Software Documentation, Self Service Technologies, Problem Solving
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Active Directory, Network Administration, Dynamic Host Configuration Protocol (DHCP), Technical Support and Services, General Networking, Firewall, Microsoft Windows, Local Area Networks, Lightweight Directory Access Protocols, Network Security, Network Troubleshooting, Computer Networking, Mac OS, Group Policy, Network Infrastructure, TCP/IP, User Accounts, Authorization (Computing), Network Protocols, Multi-Factor Authentication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Capacity Management, Information Technology Infrastructure Library, IT Service Management, Service Management, Problem Management, Change Control, IT Management, Service Level, Security Management, Capacity Planning, Incident Management, Service Level Agreement, Change Management, Change Requests, Information Systems Security, Information Technology Operations, Information Assurance, Security Controls, Organizational Change, Help Desk Support
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Cyber Threat Intelligence, Malware Protection, Personally Identifiable Information, Threat Detection, Threat Management, Cybersecurity, Cyber Attacks, Vulnerability Scanning, Information Privacy, Data Security, Security Awareness, Human Factors (Security)
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Computer Hardware, Hardware Troubleshooting, Networking Hardware, Desktop Support, USB, Data Storage, System Configuration, Peripheral Devices, Data Storage Technologies, Microsoft Windows, Software Installation, General Networking, Display Devices
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: End User Training and Support, Product Support, Technical Support, Technical Documentation, Collaborative Software, Self Service Technologies, Software Documentation, Product Knowledge, Technical Communication, Scalability, Information Management, Product Development, Search Engine Optimization
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Computing Architecture, Cloud Services, Cloud Deployment, Generative AI, Cloud Security, Cloud Technologies, Generative AI Agents, Cloud Infrastructure, Cybersecurity, Data Storage, Peripheral Devices, Virtualization, Computer Hardware, Cyber Attacks, OSI Models, General Networking, Database Administration, Data Security, Programming Principles, Computer Programming
★ 4.7 (11K) · Beginner · Specialization · 3 - 6 Months

Microsoft
Skills you'll gain: Network Security, Network Administration, Network Protocols, TCP/IP, Cloud Computing, Firewall, Cloud Services, Cybersecurity, General Networking, Networking Hardware, Network Architecture, OSI Models, Microsoft Azure, Computer Networking, Network Infrastructure, Network Monitoring, Virtual Machines, Virtualization
★ 4.8 (332) · Beginner · Course · 1 - 3 Months