IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Logical Operations
Skills you'll gain: Service Management, Information Technology Infrastructure Library, IT Service Management, IT Management, Information Technology, Information Technology Operations, Operations Management, Asset Management, Operations
★ 4.2 (6) · Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Customer Inquiries, Process Improvement, Client Services, Quality Improvement, Performance Metric, Service Improvement, Customer Support, Customer experience improvement, Technical Support and Services, Customer Complaint Resolution, Performance Measurement, Client Support, Technical Support, Performance Analysis, Customer Retention, Key Performance Indicators (KPIs), Relationship Management
★ 4.5 (22) · Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Command-Line Interface, Network Troubleshooting, Linux Commands, Linux, Linux Servers, Linux Administration, Technical Support, Amazon Web Services, File Management, Remote Access Systems, Network Protocols, Network Security, Operating Systems, Package and Software Management, System Configuration, Scenario Testing, DevOps, Communication
★ 4.8 (28) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Command-Line Interface, Network Troubleshooting, TCP/IP, Wireless Networks, Local Area Networks, System Support, Linux Commands, Desktop Support, Network Monitoring, Virtual Private Networks (VPN), Operating System Administration, Network Administration, Dynamic Host Configuration Protocol (DHCP), Hardware Troubleshooting, Network Infrastructure, General Networking, VPN Clients, Network Protocols, Remote Access Systems, Network Routers
Beginner · Course · 1 - 3 Months

Skills you'll gain: Hardware Troubleshooting, USB, Wireless Networks, Mobile Security, Data Storage Technologies, Network Troubleshooting, Data Storage, Computer Hardware, Telecommunications, Peripheral Devices, General Networking, System Configuration, Help Desk Support, Networking Hardware, Cloud Storage, Technical Support, Computer Networking
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Network Security, Computer Hardware, Generative AI, Data Storage Technologies, Data Storage, Microsoft 365, Hybrid Cloud Computing, Generative Model Architectures, Authorization (Computing), Enterprise Application Management, Data Security, Computer Science, OSI Models, Data Store, TCP/IP, Data Integrity, Data Processing, Cloud Computing, Network Protocols, Software Development
★ 4.8 (1.4K) · Beginner · Specialization · 3 - 6 Months

Rocketseat
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Email Security, Cloud Infrastructure, Cloud Platforms, Cloud Computing, Relational Databases, Cloud Computing Architecture, Operating System Administration, Cloud Services, General Networking, Database Architecture and Administration, Virtualization, Cloud Deployment, Virtualization and Virtual Machines, Cybersecurity, Network Troubleshooting, Hardening, Network Support, Database Administration, Programming Principles, Computer Programming
★ 4.7 (12K) · Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Linux Administration, Operating System Administration, Linux, Linux Commands, Linux Servers, Virtualization, File Systems, Systems Administration, Command-Line Interface, Containerization, Bash (Scripting Language), Ubuntu, Hardening, Virtualization and Virtual Machines, Unix Commands, Red Hat Enterprise Linux, Network Troubleshooting, Shell Script, Data Storage, Application Deployment
Intermediate · Specialization · 1 - 3 Months

Akamai Technologies, Inc.
Skills you'll gain: Endpoint Security, Database Systems, Computer Security Incident Management, Security Management, Databases, Operating System Administration, Database Administration, Routing Protocols, Application Development, Network Architecture, Linux Commands, TCP/IP, Operating Systems, Web Design and Development, Cascading Style Sheets (CSS), Scripting Languages, Web Development, Data Structures, Data Analysis, Software Development
★ 4.6 (396) · Beginner · Professional Certificate · 3 - 6 Months

SkillUp
Skills you'll gain: Systems Design, Business Process Modeling, Data Flow Diagrams (DFDs), Systems Analysis, Data Modeling, Process Modeling, Business Systems Analysis, Digital Transformation, Enterprise Modeling, Risk Management, Business Systems, Systems Architecture, Business Analysis, Information Technology, Process Flow Diagrams, Prototyping, Computer Science, Agile Methodology, Product Lifecycle Management, Business Communication
★ 4.7 (28) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Virtualization, Virtualization and Virtual Machines, Cloud Deployment, Network Troubleshooting, Desktop Support, Peripheral Devices, Virtual Machines, Technical Support and Services, Technical Support, Hardware Troubleshooting, Infrastructure As A Service (IaaS), Cloud Infrastructure, Computer Hardware, Cloud Services, Cloud Computing, Cloud Computing Architecture, System Support, Help Desk Support, Computer Networking, Mobile Security
Beginner · Course · 1 - 3 Months