
Coursera
Skills you'll gain: Prompt Engineering, Customer Retention, Customer Acquisition Management, Customer experience improvement, Responsible AI, Customer Service, Customer experience strategy (CX), Customer Success Management, Customer Engagement, Generative AI, Customer Support, Customer Analysis, AI Personalization, ChatGPT, Anthropic Claude, Artificial Intelligence, Business Process Automation, Data-Driven Decision-Making, Automation, Predictive Analytics
★ 4.6 (370) · Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Responsible AI, Amazon Bedrock, Retrieval-Augmented Generation, Multimodal Prompts, Generative AI, AWS SageMaker, Generative AI Agents, LLM Application, Vector Databases, Amazon Web Services, Large Language Modeling, Agentic Workflows, Human Centered Design, Agentic systems, Embeddings, Data Ethics, Data Governance, Natural Language Processing, Benchmarking
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: AI Workflows, ChatGPT, Agentic Workflows, OpenAI, Generative AI Agents, AI powered creativity, Agentic systems, Content Creation, AI Personalization, Artificial Intelligence and Machine Learning (AI/ML), Content Development and Management, Multimodal Prompts, Artificial Intelligence, Prompt Engineering, Generative AI, AI literacy, LLM Application, Social Media Content, Social Media Campaigns, LinkedIn
Beginner · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Financial Systems, Banking Services, Bank Regulations, Banking, Mobile Banking, Financial Regulation, Financial Services, Risk Management, Financial Regulations, Retail Banking, Financial Policy, Commercial Banking, Credit Risk, Finance, Payment Systems, General Finance, FinTech, Operational Risk, Financial Market, Business Modeling
★ 4.7 (308) · Intermediate · Course · 1 - 4 Weeks

Tally Education and Distribution Services Private Limited
Skills you'll gain: Tax Compliance, Tax Management, Invoicing, Tax Returns, Tax Preparation, Ledgers (Accounting), Payment Processing and Collection, Income Tax, Billing & Invoicing, Accounting Software, Sales Tax, Tax Planning, Tax, General Ledger, Technical Accounting, Accounting Systems, Tax Laws, Accounting and Finance Software, Accounting, Financial Accounting
Beginner · Specialization · 3 - 6 Months

University of Colorado System
Skills you'll gain: Tidyverse (R Package), Clinical Data Management, Extract, Transform, Load, Data Modeling, Clinical Research, R (Software), Health Insurance Portability And Accountability Act (HIPAA) Compliance, Medical Privacy, Data Manipulation, Predictive Modeling, Database Design, Clinical Research Ethics, Data Mapping, Clinical Informatics, Data Quality, Natural Language Processing, grep, Informatics, Text Mining, R Programming
★ 4.4 (502) · Intermediate · Specialization · 3 - 6 Months

John Wiley & Sons
Skills you'll gain: Retail Store Operations, Customer Analysis, Inventory and Warehousing, Customer Retention, Inventory Control, Order Management, Inventory Management, Order Fulfillment, Customer experience improvement, Customer Insights, AI Personalization, Order Delivery, User Research, Order Processing, Retail Management, Loyalty Programs, E-Commerce, Marketing Strategies, Digital Marketing, Business
Intermediate · Course · 1 - 3 Months
Skills you'll gain: Customer Complaint Resolution, Customer Service, De-escalation Techniques, Service Recovery, Customer Relationship Building, Active Listening, Customer Support, Overcoming Objections, Customer experience improvement, Customer Engagement, Verbal Communication Skills, Customer Retention, Expectation Management, Customer Relationship Management, Root Cause Analysis, Needs Assessment, Customer Insights, Trustworthiness
Intermediate · Course · 1 - 3 Months

Skillshare
Skills you'll gain: Photography, Photo Editing, Photo/Video Production and Technology, Social Media Content, Content Creation, Visual Storytelling, Storytelling, Product Marketing, Product Promotion, Post-Production, Design Elements And Principles, Digital Brand Strategy, Editing
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Prompt Engineering, Event Marketing, Presentations, Video Editing, Canva (Software), Marketing Materials, Marketing Collateral, Prompt Engineering Tools, Color Theory, Typography, Storytelling, Interactive Design, Marketing Design, Cross-Channel Marketing, Visual Design, Brand Strategy, Social Media, Logo Design, Layout Design, Social Media Content
★ 4.5 (83) · Beginner · Professional Certificate · 3 - 6 Months

University of Washington
Skills you'll gain: Proposal Writing, Proposal Development, Business Writing, Business Correspondence, Meeting Facilitation, Setting Appointments, Report Writing, Business Reporting, Writing, Oral Expression, Business Communication, English Language, Verbal Communication Skills, Oral Comprehension, Telephone Skills, Events and Conferences, Vocabulary, Scheduling, Decision Making
★ 4.8 (1.1K) · Intermediate · Course · 1 - 4 Weeks

Sage Publications
Skills you'll gain: Customer Relationship Management, Customer Relationship Building, Marketing Management, Environmental Social And Corporate Governance (ESG), Promotional Strategies, Marketing Operations, Marketing Effectiveness, Campaign Planning, Plan Execution, Promotions and Campaigns, Marketing and Public Relations, Strategic Marketing, Marketing Planning, Supply Chain, Customer Engagement, Customer Retention, Marketing Strategies, Customer Service, Advertising, Probability Distribution
Beginner · Course · 1 - 4 Weeks