Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.

Skills you'll gain: Azure DevOps, Azure DevOps Pipelines, System Monitoring, Devops Tools, Application Deployment, DevOps, Cloud Deployment, Microsoft Azure, GitHub
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Data Loss Prevention, Cloud Security, Personally Identifiable Information, Data Pipelines, Cloud-Based Integration, Cloud Storage, Data Security, Data Processing, Data Management, Data Transformation, Cloud Management, Data Storage Technologies, DevOps
Advanced · Project · Less Than 2 Hours

Skills you'll gain: Salesforce, Salesforce Development, Customer Relationship Management (CRM) Software, Customer Relationship Management, Data Validation, Cloud Computing Architecture, Cloud Computing, Data Integrity, System Configuration, Relationship Management, Automation
Intermediate · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Professionalism, Drive Engagement, Supervision, Conflict Management, Delegation Skills, Team Building, Rapport Building, Team Leadership, Leadership, Ethical Standards And Conduct, Accountability, Accountability Frameworks, Team Performance Management, Relationship Management, Trustworthiness, Organizational Leadership, Performance Review, Decision Making, Leadership and Management, Expectation Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Retail Management, Merchandising, Product Lifecycle Management, Retail Store Operations, Stocking Merchandise, Supply Chain, Supply Chain Planning, Supply Chain Management, Transportation, Supply Chain, and Logistics, Procurement, Warehousing, Logistics, Forecasting, Business Operations, Operations, Supply And Demand, Planning, Business, Cost Control, Analysis
Mixed · Course · 1 - 3 Months

Skills you'll gain: Responsible AI, Retrieval-Augmented Generation, Generative AI, Generative AI Agents, Microsoft Copilot, Generative Model Architectures, Microsoft Azure, OpenAI API, Fine-tuning, Model Optimization, Prompt Engineering, AI Security, OpenAI, Model Training, Large Language Modeling, Model Deployment, Microsoft Power Platform, LLM Application, AI Integrations
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Stakeholder Communications, Stakeholder Management, Stakeholder Engagement, Executive Presence, Professional Development, Leadership and Management, Business Leadership, Technical Management, Enterprise Architecture, Solution Architecture, Personal Development, Business Communication, Strategic Thinking, Generative AI, Communication, Risk Management, Cloud Computing, Machine Learning
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Virtual Machines, Hyper-V, Microsoft Servers, Windows Servers, Virtualization and Virtual Machines, Cloud Infrastructure, Containerization, Virtualization, Hybrid Cloud Computing, Microsoft Azure, Virtual Networking, Windows PowerShell, Remote Access Systems, IT Automation, Automation, Authentications
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: User Story, Quality Assurance, Jira (Software), Agile Methodology, Verification And Validation, Quality Assessment, Agile Product Development, Agile Project Management, Sprint Planning, Workflow Management, Project Estimation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Pivot Tables And Charts, Microsoft Excel, Data Import/Export, Dashboard, Data Modeling, Spreadsheet Software, Dashboard Creation, Statistical Methods, Business Analytics, Business Intelligence, Statistical Analysis, Statistics, Data Analysis, Excel Formulas, Interactive Data Visualization, Data Processing, Data Manipulation, Data Preprocessing, Exploratory Data Analysis, Relationship Building
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Salesforce, Driving engagement, Data Sharing, Authentications, Management Reporting, Performance Reporting, Data Access, Dashboard, Content Management Systems, Role-Based Access Control (RBAC), Registration, Content Management
Advanced · Course · 3 - 6 Months

Universitat Autònoma de Barcelona
Skills you'll gain: Database Software, Databases, Relational Databases, Data Integration, Database Management, Data Entry, Information Management, Data Import/Export, Record Keeping, Graphical Tools, Software Installation, Wealth Management
Intermediate · Course · 1 - 4 Weeks