Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: Recurrent Neural Networks (RNNs), Keras (Neural Network Library), Time Series Analysis and Forecasting, PyTorch (Machine Learning Library), Natural Language Processing, Tensorflow, Deep Learning, Artificial Neural Networks, Applied Machine Learning, Data Preprocessing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Conflict Management, Team Leadership, Stakeholder Engagement, Team Management, Leadership Studies, Team Building, Stakeholder Management, Virtual Teams, People Management, Performance Management, Smart Goals, Team Motivation, Negotiation, Employee Training, Active Listening
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: 3D Assets, Computer Graphics, Visualization (Computer Graphics), Virtual Environment, File Management, Generative AI
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Tensorflow, Keras (Neural Network Library), Artificial Neural Networks, Deep Learning, Machine Learning Methods, Python Programming
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Text Mining, Natural Language Processing, Microsoft Azure, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Unstructured Data, Analytics, Application Development, Virtual Machines
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Email Automation, People Analytics, Job Analysis, Business Analysis, Grammar, Customer Support, Debugging
Beginner · Course · 1 - 3 Months

Skills you'll gain: WordPress, Development Environment, Content Management Systems, Data Management, PHP (Scripting Language), Database Development, Information Architecture, Application Security, Data Validation
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: ChatGPT, Responsible AI, Technical Consulting, Business Consulting, Generative AI, Prompt Engineering Tools, AI Enablement, Business Reporting, Research Reports, Client Services, Business Process Automation, Data Analysis, Business Ethics, Innovation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: TCP/IP, Network Routers, Network Routing, Network Security, Network Administration, Network Protocols, Network Troubleshooting, Network Switches
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Prompt Engineering Tools, Generative AI, LLM Application
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Scaled Agile Framework, Kanban Principles, Team Oriented, User Story, Team Building, Continuous Improvement Process
Intermediate · Course · 1 - 3 Months

Packt
Skills you'll gain: JavaScript Frameworks, Application Programming Interface (API), Property Management Systems, React.js, Authentications, OAuth, Server Side, Frontend Integration, Databases, Cloud Hosting, Image Quality, User Interface (UI), Application Deployment
Intermediate · Course · 1 - 3 Months