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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


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    Simplilearn

    Introduction to Long Short Term Memory (LSTM) Training

    Skills you'll gain: Recurrent Neural Networks (RNNs), Keras (Neural Network Library), Time Series Analysis and Forecasting, PyTorch (Machine Learning Library), Natural Language Processing, Tensorflow, Deep Learning, Artificial Neural Networks, Applied Machine Learning, Data Preprocessing

    2.5
    Rating, 2.5 out of 5 stars
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    6 reviews

    Beginner · Course · 1 - 4 Weeks

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    Packt

    People Domain in Project Management

    Skills you'll gain: Conflict Management, Team Leadership, Stakeholder Engagement, Team Management, Leadership Studies, Team Building, Stakeholder Management, Virtual Teams, People Management, Performance Management, Smart Goals, Team Motivation, Negotiation, Employee Training, Active Listening

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
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    Packt

    Blender Foundations and Asset Management

    Skills you'll gain: 3D Assets, Computer Graphics, Visualization (Computer Graphics), Virtual Environment, File Management, Generative AI

    Intermediate · Course · 1 - 3 Months

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    Coursera

    Deep-Dive into Tensorflow Activation Functions

    Skills you'll gain: Tensorflow, Keras (Neural Network Library), Artificial Neural Networks, Deep Learning, Machine Learning Methods, Python Programming

    4.7
    Rating, 4.7 out of 5 stars
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    7 reviews

    Intermediate · Guided Project · Less Than 2 Hours

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    Microsoft

    Intro to Natural Language Processing in Microsoft Azure

    Skills you'll gain: Text Mining, Natural Language Processing, Microsoft Azure, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Unstructured Data, Analytics, Application Development, Virtual Machines

    Beginner · Course · 1 - 4 Weeks

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    Packt

    DeepSeek R1 AI: 25 Real World Projects in AI for Beginners

    Skills you'll gain: Email Automation, People Analytics, Job Analysis, Business Analysis, Grammar, Customer Support, Debugging

    Beginner · Course · 1 - 3 Months

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    Packt

    Core WordPress Development Concepts

    Skills you'll gain: WordPress, Development Environment, Content Management Systems, Data Management, PHP (Scripting Language), Database Development, Information Architecture, Application Security, Data Validation

    Intermediate · Course · 1 - 4 Weeks

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    Coursera

    GenAI for Technology Consultants

    Skills you'll gain: ChatGPT, Responsible AI, Technical Consulting, Business Consulting, Generative AI, Prompt Engineering Tools, AI Enablement, Business Reporting, Research Reports, Client Services, Business Process Automation, Data Analysis, Business Ethics, Innovation

    3.7
    Rating, 3.7 out of 5 stars
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    7 reviews

    Beginner · Course · 1 - 4 Weeks

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    Packt

    IP Connectivity & IP Services

    Skills you'll gain: TCP/IP, Network Routers, Network Routing, Network Security, Network Administration, Network Protocols, Network Troubleshooting, Network Switches

    4.8
    Rating, 4.8 out of 5 stars
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    8 reviews

    Intermediate · Course · 1 - 4 Weeks

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    Coursera

    Google Bard for Beginners: Text Generation with Prompts

    Skills you'll gain: Prompt Engineering, Prompt Engineering Tools, Generative AI, LLM Application

    Beginner · Guided Project · Less Than 2 Hours

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    Packt

    The Complete Scrum Master Certification & Agile Scrum Course

    Skills you'll gain: Scaled Agile Framework, Kanban Principles, Team Oriented, User Story, Team Building, Continuous Improvement Process

    Intermediate · Course · 1 - 3 Months

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    Packt

    Next.js 14 from Scratch

    Skills you'll gain: JavaScript Frameworks, Application Programming Interface (API), Property Management Systems, React.js, Authentications, OAuth, Server Side, Frontend Integration, Databases, Cloud Hosting, Image Quality, User Interface (UI), Application Deployment

    Intermediate · Course · 1 - 3 Months

Searches related to customer experience

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In summary, here are 10 of our most popular customer experience courses

  • Introduction to Long Short Term Memory (LSTM) Training: Simplilearn
  • People Domain in Project Management: Packt
  • Blender Foundations and Asset Management: Packt
  • Deep-Dive into Tensorflow Activation Functions: Coursera
  • Intro to Natural Language Processing in Microsoft Azure: Microsoft
  • DeepSeek R1 AI: 25 Real World Projects in AI for Beginners: Packt
  • Core WordPress Development Concepts: Packt
  • GenAI for Technology Consultants: Coursera
  • IP Connectivity & IP Services: Packt
  • Google Bard for Beginners: Text Generation with Prompts: Coursera

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