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Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Popular Technical Support Courses and Certifications


  • C

    Coursera

    Security Essentials for Modern Developers

    Skills you'll gain: Threat Modeling, Open Web Application Security Project (OWASP), DevSecOps, Secure Coding, Application Security, Threat Detection, Security Testing, Continuous Delivery, Continuous Integration, Vulnerability Assessments, CI/CD, Vulnerability Scanning, Security Controls, Risk Management Framework

    Advanced · Course · 1 - 4 Weeks

    Category: Preview
    Preview
  • C

    Coursera

    Automate Workflow Actions

    Skills you'll gain: Marketing Automation, HubSpot CRM, Email Marketing, Email Automation, Marketing Operations, Content Performance Analysis, Conversion Funnel Analysis, Marketing Effectiveness, Customer Communications Management, Business Workflow Analysis, Marketing Analytics, Workflow Management, Customer Engagement, Personalized Campaigns, Performance Analysis, Process Design, Customer experience improvement, Automation, Marketing, Business Logic

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • S

    Sage Publications

    AI and Machine Learning Essentials

    Skills you'll gain: Artificial Intelligence and Machine Learning (AI/ML), Responsible AI, Artificial Intelligence, Machine Learning Methods, Machine Learning, Computer Vision, Data Ethics, Automation, AI literacy, Applied Machine Learning, Natural Language Processing, Digital Transformation, Emerging Technologies, AI Integrations, Law, Regulation, and Compliance, Business Transformation

    Beginner · Course · 1 - 3 Months

    Category: New
    New
    Category: Preview
    Preview
  • P

    Packt

    AWS Certified Solutions Architect - Associate Exam Guide

    Skills you'll gain: Serverless Computing, Identity and Access Management, AWS Identity and Access Management (IAM), Amazon Web Services, Cloud Computing Architecture, Cloud Security, Network Architecture, Solution Architecture, Cloud Engineering, IT Security Architecture, Cloud Services, Amazon Redshift, Cloud Solutions, Amazon Elastic Compute Cloud, Cloud Computing, User Provisioning, Security Management, Cloud Platforms, Cloud Infrastructure, Cloud Storage

    Intermediate · Course · 3 - 6 Months

    Category: New
    New
  • G

    Google Cloud

    Tagging Dataplex Assets

    Skills you'll gain: Data Lakes, Cloud API, Google Cloud Platform, Metadata Management, Data Governance, Cloud Management, Cloud Computing, Data Analysis

    Beginner · Project · Less Than 2 Hours

  • P

    Packt

    Switching, Routing, and Network Services

    Skills you'll gain: Virtual Local Area Network (VLAN), Routing Protocols, Virtual Networking, Network Switches, Network Administration, Network Routing, Network Troubleshooting, Open Shortest Path First (OSPF), Network Routers, TCP/IP, Computer Networking, Network Infrastructure, Dynamic Host Configuration Protocol (DHCP), Local Area Networks, Network Performance Management, Networking Hardware, Network Security, Network Protocols, System Configuration

    Intermediate · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • P

    Packt

    Advanced AWS Infrastructure & Cost Management

    Skills you'll gain: Amazon S3, Amazon Elastic Compute Cloud, Amazon Web Services, Cloud Infrastructure, Cloud Management, Cloud Storage, Data Storage Technologies, Cloud Platforms, Hybrid Cloud Computing, Network Routing, Multi-Tenant Cloud Environments, Network Infrastructure, File Systems

    Advanced · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • I

    Interplay Learning

    Hand and Power Tool Safety

    Skills you'll gain: Occupational Safety and Health Administration (OSHA), Safety Training, Electrical Safety, Safety Standards, Personal protective equipment, Hazard Analysis, Accident Prevention, Injury Prevention, Maintenance, Repair, and Facility Services, Risk Management, Facility Management and Maintenance, Risk Analysis, HVAC

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • C

    Coursera

    Negotiation & Deal Closure

    Skills you'll gain: B2B Sales, Overcoming Objections, Price Negotiation, Stakeholder Management, Stakeholder Engagement, Closing (Sales), Sales, Negotiation, Stakeholder Analysis, Sales Strategy, Contract Negotiation, Performance Analysis, Root Cause Analysis, Selling Techniques, General Sales Practices, Value Propositions, Problem Solving, Decision Making

    Intermediate · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • E

    EDUCBA

    Mortgage Advisory and Property Valuation

    Skills you'll gain: Property and Real Estate, Mortgage Loans, Real Estate, Real Estate Transactions, Loan Origination, Lending and Underwriting, Loans, General Lending, Regulation and Legal Compliance, Loan Documentation, Registration, Financial Market, Legal Support, Securities (Finance), Market Trend, Finance, Financial Regulation, Financial Systems

    Mixed · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • P

    Packt

    Foundations of Kubernetes for Enterprise Environments

    Skills you'll gain: Kubernetes, Docker (Software), Containerization, Cloud-Native Computing, Load Balancing, Network Infrastructure, Application Deployment, Role-Based Access Control (RBAC), Network Security, Scalability, Software Installation, Data Storage

    Intermediate · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • G

    Google Cloud

    Gemini in Google Meet - Español

    Skills you'll gain: Google Gemini, Gemini, Google Workspace, Generative AI, Language Interpretation, Translation, and Studies, Collaborative Software

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular technical support courses

  • Security Essentials for Modern Developers: Coursera
  • Automate Workflow Actions: Coursera
  • AI and Machine Learning Essentials: Sage Publications
  • AWS Certified Solutions Architect - Associate Exam Guide: Packt
  • Tagging Dataplex Assets: Google Cloud
  • Switching, Routing, and Network Services: Packt
  • Advanced AWS Infrastructure & Cost Management: Packt
  • Hand and Power Tool Safety: Interplay Learning
  • Negotiation & Deal Closure: Coursera
  • Mortgage Advisory and Property Valuation: EDUCBA

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