IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Customer Success Management, Crisis Management, Customer Relationship Building, Customer Retention, Customer Relationship Management (CRM) Software, Customer Engagement, Customer Relationship Management, Customer Data Management, Account Strategy, Customer experience improvement, Performance Metric, Business Metrics, Key Performance Indicators (KPIs), Account Management, Stakeholder Engagement, Product Knowledge, Customer Insights, Incident Management, Business Management, Stakeholder Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Product Lifecycle Management, Digital Transformation, Customer experience improvement, Business Communication, Business Acumen, Cost Benefit Analysis, Financial Acumen, Customer Relationship Building, Stakeholder Communications, Cross-Functional Collaboration, Innovation, Strategic Decision-Making
Beginner · Course · 1 - 3 Months

Skills you'll gain: Vector Databases, MongoDB, NoSQL, Embeddings, Applied Machine Learning, Database Management Systems, Apache Cassandra, Text Mining, Query Languages, Image Analysis, Node.JS, Database Application, Database Architecture and Administration
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Employee Retention, Team Performance Management, Team Motivation, Talent Management, Drive Engagement, Team Building, Team Management, People Development, Employee Engagement, Motivational Skills, Constructive Feedback, Leadership Development, Performance Management, Recognizing Others, Collaboration, Workforce Development, Workplace inclusivity, Trustworthiness
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Project Design, Promotional Materials, Marketing Materials, Advertising, Graphic Design, Google Workspace, Marketing, User Accounts
Beginner · Guided Project · Less Than 2 Hours

University of Minnesota
Skills you'll gain: Semiconductors, Materials science, Process Flow Diagrams, Product Testing, Electronic Components, Mechanical Engineering, Electrical Engineering, Laboratory Techniques, Physical Science
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Risk Mitigation, Risk Management, Risk Analysis, Business Ethics, Financial Analysis, Data Storytelling, Storytelling, Return On Investment, Proposal Development, Business Analysis, Ethical Standards And Conduct, Business Writing, Proposal Writing, Decision Making, Stakeholder Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Virtual Networking, Load Balancing, Microsoft Azure, Network Monitoring, Network Troubleshooting, Network Planning And Design, Network Administration, Virtual Machines, Disaster Recovery, Event Monitoring, Network Performance Management, Security Controls, System Monitoring, Network Security, Remote Access Systems
Intermediate · Course · 1 - 3 Months

Skills you'll gain: File Management, Document Management, Microsoft Power Automate/Flow, Email Automation, Version Control, Microsoft Power Platform, Intranet, Automation
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Hypertext Markup Language (HTML), HTML and CSS, Cascading Style Sheets (CSS), Web Design, Web Design and Development, UI Components, Git (Version Control System), Front-End Web Development, Mobile Development, Javascript, Animations, User Interface (UI), Web Development Tools, Web Content Accessibility Guidelines, Typography, Semantic Web, GitHub, Version Control, Application Deployment, Development Environment
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Recurrent Neural Networks (RNNs), Artificial Neural Networks, Deep Learning, Matplotlib, Convolutional Neural Networks, Linear Algebra, Image Analysis, Plot (Graphics), Data Visualization, NumPy, Scientific Visualization, Machine Learning Algorithms, Keras (Neural Network Library), Statistical Visualization, Pandas (Python Package), Model Training, Applied Machine Learning, Data Science, Artificial Intelligence, Machine Learning
Beginner · Specialization · 3 - 6 Months

Cisco Learning and Certifications
Skills you'll gain: Network Model, Network Protocols, IT Automation, Network Routing, Data Modeling, Extensible Markup Language (XML), JSON, Automation, Restful API, Data Structures, Configuration Management
Intermediate · Course · 1 - 4 Weeks