Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: Responsive Web Design, Cascading Style Sheets (CSS), HTML and CSS, Web Design, Web Design and Development, User Interface and User Experience (UI/UX) Design, Animations, Typography, Color Theory
Beginner · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Telehealth, Teamwork, Patient Communication, Collaboration, Health Technology, Health Care, Patient Coordination, Communication, Patient Education And Counseling, Patient-centered Care, Patient Treatment, Patient Flow, Primary Care, Health Systems
Beginner · Course · 1 - 4 Weeks

Alfaisal University | KLD
Skills you'll gain: Revenue Management, Market Dynamics, Product Strategy, Marketing, Cost Accounting, Business Marketing, Consumer Behaviour, Marketing Strategy and Techniques, Product Lifecycle Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Business Ethics, Organizational Strategy, Sustainable Business, Business Strategy, Governance, Compliance Management, Strategic Sourcing, Procurement, Stakeholder Engagement, Ethical Standards And Conduct, Sustainability Reporting, Business Risk Management, Diversity and Inclusion, Innovation
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Cyber Threat Hunting, Threat Detection, Incident Response, Cloud Security, Intrusion Detection and Prevention, Microsoft Azure, Security Information and Event Management (SIEM), Malware Protection, Endpoint Security, Azure Active Directory, Anomaly Detection, Email Security, Identity and Access Management, Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: AWS Kinesis, Amazon DynamoDB, Amazon S3, Data Pipelines, AWS SageMaker, Real Time Data, Amazon CloudWatch, AWS Identity and Access Management (IAM), Cloud Storage, Apache Spark, Dashboard, Amazon Web Services, Apache Hive, Interactive Data Visualization, Apache Hadoop, Data Visualization Software, Data Processing, Extract, Transform, Load, Data Storage, Database Management Systems
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Matplotlib, Applied Machine Learning, Random Forest Algorithm, Predictive Modeling, Data Visualization, Data Preprocessing, Machine Learning, Data Manipulation, Feature Engineering, Data Cleansing, Python Programming, Data Science, Model Evaluation, Classification Algorithms, NumPy, Pandas (Python Package)
Beginner · Course · 1 - 3 Months

Skills you'll gain: Data Storage, Video Editing, File Management, Cloud Storage, Data Management, Post-Production, Content Creation, Instagram
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: API Testing, Restful API, Authentications, Test Automation, Test Script Development, Test Case, Java, JSON
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Test Driven Development (TDD), Unit Testing, Testability, Functional Testing, Test Case, Software Testing, Python Programming, File I/O, File Systems
Intermediate · Guided Project · Less Than 2 Hours

HubSpot Academy
Skills you'll gain: HubSpot CRM, Data Visualization, Data-Driven Decision-Making, Customer Relationship Management (CRM) Software, Dashboard, Business Analytics, Business Reporting, Forecasting, Key Performance Indicators (KPIs), Sales, Sales Management, Sales Process, Marketing Analytics, Customer Engagement, Goal Setting, Customer Data Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Amazon Web Services, Code Review, AI Enablement, Integrated Development Environments, AI Workflows, Microsoft Visual Studio, Debugging, Development Environment, Vulnerability Scanning, Software Development, Web Applications, TypeScript
Intermediate · Guided Project · Less Than 2 Hours