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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


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    Packt

    Styling with CSS – Layouts and Visual Design

    Skills you'll gain: Responsive Web Design, Cascading Style Sheets (CSS), HTML and CSS, Web Design, Web Design and Development, User Interface and User Experience (UI/UX) Design, Animations, Typography, Color Theory

    Beginner · Course · 1 - 4 Weeks

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    Status: Free Trial
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    Duke University

    Telehealth: Interprofessional Team-Based Care

    Skills you'll gain: Telehealth, Teamwork, Patient Communication, Collaboration, Health Technology, Health Care, Patient Coordination, Communication, Patient Education And Counseling, Patient-centered Care, Patient Treatment, Patient Flow, Primary Care, Health Systems

    Beginner · Course · 1 - 4 Weeks

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    Alfaisal University | KLD

    ‎ استراتيجيات التسعير | Pricing Strategies ‎

    Skills you'll gain: Revenue Management, Market Dynamics, Product Strategy, Marketing, Cost Accounting, Business Marketing, Consumer Behaviour, Marketing Strategy and Techniques, Product Lifecycle Management

    4.7
    Rating, 4.7 out of 5 stars
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    9 reviews

    Beginner · Course · 1 - 4 Weeks

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    EDUCBA

    CSR Strategy: Analyze, Implement & Create Value

    Skills you'll gain: Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Business Ethics, Organizational Strategy, Sustainable Business, Business Strategy, Governance, Compliance Management, Strategic Sourcing, Procurement, Stakeholder Engagement, Ethical Standards And Conduct, Sustainability Reporting, Business Risk Management, Diversity and Inclusion, Innovation

    4.9
    Rating, 4.9 out of 5 stars
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    7 reviews

    Mixed · Course · 1 - 4 Weeks

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    Packt

    SC-200 Microsoft Security Operations Analyst

    Skills you'll gain: Cyber Threat Hunting, Threat Detection, Incident Response, Cloud Security, Intrusion Detection and Prevention, Microsoft Azure, Security Information and Event Management (SIEM), Malware Protection, Endpoint Security, Azure Active Directory, Anomaly Detection, Email Security, Identity and Access Management, Automation

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
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    Packt

    AWS Certified Data Analytics Specialty (2023) Hands-on

    Skills you'll gain: AWS Kinesis, Amazon DynamoDB, Amazon S3, Data Pipelines, AWS SageMaker, Real Time Data, Amazon CloudWatch, AWS Identity and Access Management (IAM), Cloud Storage, Apache Spark, Dashboard, Amazon Web Services, Apache Hive, Interactive Data Visualization, Apache Hadoop, Data Visualization Software, Data Processing, Extract, Transform, Load, Data Storage, Database Management Systems

    Beginner · Specialization · 1 - 3 Months

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    Packt

    Machine Learning: Random Forest with Python from Scratch©

    Skills you'll gain: Matplotlib, Applied Machine Learning, Random Forest Algorithm, Predictive Modeling, Data Visualization, Data Preprocessing, Machine Learning, Data Manipulation, Feature Engineering, Data Cleansing, Python Programming, Data Science, Model Evaluation, Classification Algorithms, NumPy, Pandas (Python Package)

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
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    Skillshare

    Video Editing Efficiency: Enhance Your Editing Workflow

    Skills you'll gain: Data Storage, Video Editing, File Management, Cloud Storage, Data Management, Post-Production, Content Creation, Instagram

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
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    EDUCBA

    REST Assured Java - Creating a Book Store Application

    Skills you'll gain: API Testing, Restful API, Authentications, Test Automation, Test Script Development, Test Case, Java, JSON

    5
    Rating, 5 out of 5 stars
    ·
    11 reviews

    Mixed · Course · 1 - 4 Weeks

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    Coursera

    Use Python Unit Test to Demonstrate TDD

    Skills you'll gain: Test Driven Development (TDD), Unit Testing, Testability, Functional Testing, Test Case, Software Testing, Python Programming, File I/O, File Systems

    4.1
    Rating, 4.1 out of 5 stars
    ·
    9 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
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    HubSpot Academy

    تقارير المبيعات باستخدام HubSpot

    Skills you'll gain: HubSpot CRM, Data Visualization, Data-Driven Decision-Making, Customer Relationship Management (CRM) Software, Dashboard, Business Analytics, Business Reporting, Forecasting, Key Performance Indicators (KPIs), Sales, Sales Management, Sales Process, Marketing Analytics, Customer Engagement, Goal Setting, Customer Data Management

    Beginner · Course · 1 - 4 Weeks

  • Status: Free
    Free
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    Coursera

    Amazon Q for beginners: Software Development with GenAI

    Skills you'll gain: Amazon Web Services, Code Review, AI Enablement, Integrated Development Environments, AI Workflows, Microsoft Visual Studio, Debugging, Development Environment, Vulnerability Scanning, Software Development, Web Applications, TypeScript

    Intermediate · Guided Project · Less Than 2 Hours

Searches related to customer experience

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1…418419420…560

In summary, here are 10 of our most popular customer experience courses

  • Styling with CSS – Layouts and Visual Design: Packt
  • Telehealth: Interprofessional Team-Based Care: Duke University
  • ‎ استراتيجيات التسعير | Pricing Strategies ‎: Alfaisal University | KLD
  • CSR Strategy: Analyze, Implement & Create Value: EDUCBA
  • SC-200 Microsoft Security Operations Analyst: Packt
  • AWS Certified Data Analytics Specialty (2023) Hands-on: Packt
  • Machine Learning: Random Forest with Python from Scratch©: Packt
  • Video Editing Efficiency: Enhance Your Editing Workflow: Skillshare
  • REST Assured Java - Creating a Book Store Application: EDUCBA
  • Use Python Unit Test to Demonstrate TDD: Coursera

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