Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Skills you'll gain: Enterprise Resource Planning, Business Systems, Customer Relationship Management, Business Process, Management Information Systems, Process Management, Process Analysis, Process Design, Information Systems, Business Process Reengineering, Organizational Structure, Operational Efficiency, Organizational Strategy, Workflow Management, Business Transformation, Customer Relationship Management (CRM) Software, Business Workflow Analysis, Enterprise Application Management, Organizational Effectiveness, Process Improvement
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Email Marketing, Regulatory Compliance, Compliance Management, Email Automation, Governance Risk Management and Compliance, HubSpot CRM, Compliance Auditing, Law, Regulation, and Compliance, Campaign Management, Auditing, Risk Mitigation, Risk Control, Legal Risk, Direct Marketing, Regulation and Legal Compliance, Regulatory Requirements, Customer Data Management, Business Risk Management, Continuous Monitoring, Data Integrity
Beginner · Course · 1 - 4 Weeks
Chris Croft Training
Skills you'll gain: Assertiveness, Negotiation, Conflict Management, Leadership and Management, Influencing, Client Services, Oral Expression, Customer Service, Stakeholder Engagement, Project Management Software, Sales Presentations, Stakeholder Communications, Stakeholder Management, Project Management, Project Management Institute (PMI) Methodology, Leadership, Project Management Office (PMO), Project Management Life Cycle, Business Leadership, Risk Management
Mixed · Course · 1 - 3 Months

Skills you'll gain: Extract, Transform, Load, Star Schema, Microsoft Power Platform, Data Analysis Expressions (DAX), Data Storytelling, Microsoft Power Automate/Flow, Dashboard Creation, Dashboard, Microsoft Excel, Excel Formulas, Power BI, Data-Driven Decision-Making, Microsoft Copilot, Data Presentation, Power Platform Architecture & Technical Design, Spreadsheet Software, Data Modeling, Data Visualization, Data Analysis, Business Intelligence
★ 4.4 (844) · Beginner · Specialization · 3 - 6 Months

Intermediate · Course · 1 - 3 Months

Rice University
Skills you'll gain: Communication Planning, Stakeholder Management, Organizational Structure, Project Documentation, Stakeholder Engagement, Project Management, Engineering Management, Project Management Life Cycle, Project Coordination, Stakeholder Analysis, Project Scoping, Program Evaluation, Stakeholder Communications, Planning, Project Planning, Cost Benefit Analysis, Requirements Management, Project Performance, Financial Analysis, Project Management Institute (PMI) Methodology
★ 4.7 (3.5K) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Personalized Campaigns, Data-Driven Marketing, Prompt Engineering, Campaign Management, Marketing Automation, Marketing Strategies, Meta Ads Manager, Customer Analysis, Competitive Analysis, Email Marketing, Digital Advertising, Email Automation, Search Engine Optimization, Generative AI, ChatGPT, Market Research, AI Personalization, Content Optimization, A/B Testing, Content Creation
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Data Collection, Marketing, Data-Driven Marketing, Marketing Analytics, Digital Marketing Tools, Google Analytics, Online Advertising, Meta Ads Manager, Digital Marketing, Data Capture, Application Programming Interface (API), Law, Regulation, and Compliance, Web Analytics, Information Privacy, Data Integration, Analytics, Data Analysis, Advertising
★ 4.8 (2.4K) · Beginner · Course · 1 - 4 Weeks

The University of Sydney
Skills you'll gain: Design Thinking, Human Centered Design, Innovation, Design Reviews, Prototyping, Ideation, Design Strategies, Process Design, Design, Design Research, Usability Testing, User Feedback
★ 4.7 (2.3K) · Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Sales Territory Management, Cold Calling, Regional Sales, Consultative Selling, Lead Generation, Selling Techniques, Sales Training, B2B Sales, Sales Management, Agentic Workflows, Closing (Sales), Sales, Sales Operations, AI Personalization, Generative AI Agents, Sales Pipelines, Business Strategy, Customer Engagement, Customer Analysis, Campaign Management
★ 4.6 (411) · Intermediate · Specialization · 3 - 6 Months

Sage Publications
Skills you'll gain: Brand Strategy, Brand Marketing, Brand Management, Branding, Integrated Marketing Communications, Brand Awareness, Marketing Management, Strategic Marketing, Digital Brand Strategy, Marketing, Marketing Communications, New Product Development, Product Lining, Growth Strategies, Communication Planning, Strategic Communication, Customer Insights, Internal Communications, Auditing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: AI Product Strategy, Prompt Engineering, Product Roadmaps, Prompt Engineering Tools, Persona (User Experience), Competitive Analysis, Sprint Planning, Agile Product Development, Backlogs, Persona Development, Market Opportunities, Product Management, Product Strategy, Jira (Software), User Story, Market Analysis, Agile Methodology, Product Planning, AI Enablement, Product Requirements
Intermediate · Course · 1 - 3 Months