Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Coursera
Skills you'll gain: Generative Engine Optimization (GEO), Content Optimization, Digital Marketing Campaigns, Digital Marketing, Search Engine Optimization, ChatGPT, Content Development and Management, Web Content, Prioritization, Performance Reporting
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Self-Awareness, Emotional Intelligence, Personal Development, Trend Analysis, Verbal Communication Skills, Data Analysis, Communication, AI Personalization, Data Collection, Generative AI
Beginner · Course · 1 - 4 Weeks
Johns Hopkins University
Skills you'll gain: Health Policy, Data Presentation, Data Quality, Data Literacy, Data Visualization, Public Health, Data Storytelling, Health Equity, Health Informatics, Health Care, Policy Development, Technical Communication, Data Governance, Data Strategy, Health Disparities, Public Health and Disease Prevention, Health Information Management, Policy Analysis, Data-Driven Decision-Making, Data Collection
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Diversity Equity and Inclusion Initiatives, Diversity Programs, Higher Education, Social Justice, Community Outreach, Community Organizing, Case Law, Cultural Diversity, Socioeconomics, Case Studies, Advocacy, Legal Proceedings, Social Sciences
Mixed · Course · 1 - 4 Weeks

Creo Incubator
Skills you'll gain: Empowerment, Negotiation, Professional Networking, Relationship Building, Trustworthiness, Leadership, Business Leadership, Strategic Leadership, Oral Expression, Influencing, Relationship Management, Verbal Communication Skills, Tactfulness, Rapport Building, Communication, Stakeholder Communications, Business Communication, Business Relationship Management, Leadership and Management, Business Strategy
Beginner · Course · 1 - 3 Months
Google Cloud
Skills you'll gain: Google Sheets, Google Workspace, Spreadsheet Software, Excel Formulas, Data Visualization, Data Entry, Data Management, Business Solutions, Collaborative Software, Data Sharing, Data Import/Export, Analysis, Version Control, Identity and Access Management, Editing
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Product Support, Help Desk Support, Technical Support, Technical Support and Services, Google Cloud Platform, Service Level, Service Management, Cloud Services, Issue Tracking, Problem Management, Technical Communication, Incident Management, Personally Identifiable Information, Information Privacy
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Technical Support, Technical Communication, Google Workspace, Gmail, Issue Tracking, Data Access, Email Security, Data Sharing, Help Desk Support, Event Monitoring, File Management
Beginner · Course · 1 - 4 Weeks

John Wiley & Sons
Skills you'll gain: Newsletters, Governance, Event Planning, Event Management, Public Relations, Branding, Brand Strategy, Philanthropy, Fundraising, Stakeholder Communications, Stakeholder Management, Digital Media Strategy, Storytelling, Marketing and Public Relations, Media and Communications, Organizational Effectiveness, Organizational Leadership, Marketing, Marketing Strategy and Techniques, Operations
Beginner · Course · 1 - 3 Months

Skills you'll gain: Predictive Modeling, SAS (Software), Predictive Analytics, Decision Intelligence, Data Storytelling, Responsible AI, Analytics, Data Analysis, Data Analysis Software, Business Analytics, Data-Driven Decision-Making, Team Oriented, Advanced Analytics, Exploratory Data Analysis, Data Management, Process Design, Data Processing, Dataflow
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AWS Identity and Access Management (IAM), Amazon CloudWatch, Data Pipelines, Identity and Access Management, Amazon S3, Amazon Web Services, Data Transformation, Data Architecture, Amazon DynamoDB, System Monitoring, Amazon Redshift, User Accounts, Data Infrastructure, Data Processing, Extract, Transform, Load, Data Storage Technologies, Data Store, Security Controls, Data Warehousing, Data Storage
Intermediate · Course · 1 - 3 Months
Skills you'll gain: Salesforce Development, Salesforce, Contract Management, Business Reporting, Systems Integration, Customer Relationship Management (CRM) Software, Analytics, Process Design, Contract Compliance, Workflow Management, Cloud-Based Integration, Contract Negotiation, Process Optimization, Business Process Automation, Configuration Management, Process Development, Automation, Compliance Management
Intermediate · Course · 1 - 4 Weeks