Conflict management courses can help you learn negotiation techniques, active listening skills, mediation strategies, and the dynamics of group conflict. You can build skills in identifying underlying issues, facilitating discussions, and creating win-win solutions. Many courses introduce tools like conflict assessment frameworks and communication models, that support applying these skills effectively in personal and professional settings.

Microsoft
Skills you'll gain: Web Development, Flask (Web Framework), Restful API, Cloud Deployment, Selenium (Software), Front-End Web Development, Web Applications, Secure Coding, Web Design and Development, Object-Relational Mapping, JavaScript Frameworks, Application Security, Test Tools, Application Deployment, Cloud Applications, HTML and CSS, Back-End Web Development, Databases, Application Programming Interface (API), Collaboration
Beginner · Course · 1 - 3 Months

Logical Operations
Skills you'll gain: Customer Service, Customer Relationship Building, Customer Support, Customer experience improvement, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Customer Engagement, Greeting Customers, Service Recovery, Personalized Service, Brand Loyalty, Communication, Friendliness, Customer Analysis, Communication Strategies, Active Listening, Conflict Management, Crisis Management, Crisis Intervention
Mixed · Course · 1 - 3 Months

Northwestern University
Skills you'll gain: Data-Driven Decision-Making, Strategic Communication, Collaboration, Crisis Management, Team Leadership, Stakeholder Communications, Cross-Functional Team Leadership, Organizational Leadership, Market Opportunities, Customer experience improvement, Business Leadership, Culture Transformation, Initiative and Leadership, Strategic Decision-Making, Strategic Leadership, Leadership, Leadership Development, Case Studies, Design Thinking, Contingency Planning
Mixed · Course · 1 - 3 Months

University of Minnesota
Skills you'll gain: Nursing Practices, Nursing Management, Clinical Leadership, Patient Evaluation, Nursing, Nursing Care, Nursing and Patient Care, Personal Care, Pain Management, Patient-centered Care, Health Assessment, Clinical Assessment, Care Management, Stress Management
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Content Performance Analysis, Driving engagement, Drive Engagement, Content Strategy, Social Media Content, Customer Engagement, Content Creation, Strategic Communication, Branding, Marketing Analytics, Digital Analysis, Social Media Strategy, Social Media Management, Video Production, Digital Marketing
Beginner · Guided Project · Less Than 2 Hours
University of Illinois Urbana-Champaign
Skills you'll gain: Branding, Diversity Marketing, Brand Strategy, Global Marketing, Marketing Psychology, Consumer Behaviour, Brand Management, Cultural Responsiveness, Cultural Diversity, Brand Awareness, Cultural Sensitivity, Culture, Intercultural Competence, Market Opportunities, Strategic Marketing, Marketing Strategies, Marketing
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Blended Learning, Course Development, Web Content Accessibility Guidelines, Education Software and Technology, Digital pedagogy, Learning Management Systems, Language Learning, Collaborative Software, Language Competency
Intermediate · Course · 1 - 4 Weeks

Universidad de los Andes
Skills you'll gain: Pain Management, Neurology, Patient Evaluation, Diagnostic Tests, Patient-centered Care, Patient Education and Support, Primary Care, Medical History Documentation, Infectious Diseases, Science and Research, Clinical Assessment, Treatment Planning, Chronic Diseases, Public Health
Intermediate · Course · 1 - 3 Months

Universitat Autònoma de Barcelona
Skills you'll gain: Performance Appraisal, Training Programs, Talent Recruitment, Recruitment, Training and Development, Employee Onboarding, Performance Review, Employee Training, Leadership Studies, Talent Acquisition, Workforce Development, Human Resources, Business Ethics, Human Resources Management and Planning, Conflict Management, Organizational Leadership, Organizational Development, Organizational Structure, Organizational Effectiveness, Team Leadership
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Network Architecture, Wireless Networks, Emerging Technologies, Network Engineering, Network Planning And Design, Network Infrastructure, Network Performance Management, Telecommunications, Artificial Intelligence and Machine Learning (AI/ML), Distributed Computing, Technology Strategies
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Building Codes, Construction, Safety Assurance, Safety Standards, Building Services Engineering, Building Design, Facility Management and Maintenance, Hazard Analysis, Design Specifications, Systems Integration
Intermediate · Course · 1 - 4 Weeks

Universidad de Palermo
Skills you'll gain: Innovation, Emotional Intelligence, Empathy & Emotional Intelligence, Digital Transformation, Diversity and Inclusion, Organizational Leadership, Leadership Development, Business Transformation, Diversity Awareness, Leadership, Team Leadership, Professional Development, Leadership and Management, Workplace inclusivity, Constructive Feedback, Creativity, Business Ethics, Creative Problem-Solving, Ideation, Organizational Change
Beginner · Course · 1 - 4 Weeks