Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Coursera
Skills you'll gain: Search Engine Optimization, Search Engine Marketing, Web Analytics, Content Optimization, Keyword Research, Content Performance Analysis, Digital Analysis, Marketing Analytics, Content Strategy, Strategic Prioritization, Business Metrics, Prioritization, Content Development and Management, Competitive Analysis, Gap Analysis, Market Opportunities, Applied Machine Learning
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Stakeholder Management, Sales Prospecting, Stakeholder Engagement, Prospecting and Qualification, Cold Calling, Sales Development, Stakeholder Analysis, Account Management, Sales Pipelines, Sales, Sales Process, Consultative Selling, Account Strategy, Outbound Calls, Customer Relationship Management (CRM) Software, Customer Relationship Management, Active Listening, Customer Engagement, Professional Networking, Client Support
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: 3D Modeling, 3D Assets, Computer Graphics, Visualization (Computer Graphics), Computer Graphic Techniques, Design Elements And Principles, Creative Design, Graphical Tools, Aesthetics
Intermediate · Course · 1 - 4 Weeks

SkillsBooster Academy
Skills you'll gain: Email Automation, Business Process Automation, Generative AI Agents, Business Workflow Analysis, Automation, Workflow Management, Agentic systems, Expense Reports, ChatGPT, Client Support, LLM Application, Project Coordination, Coordinating, Artificial Intelligence, Enterprise Architecture, Artificial Intelligence and Machine Learning (AI/ML), Generative AI, Expense Management, Prompt Engineering, Business
Beginner · Course · 1 - 3 Months

University of Toronto
Skills you'll gain: Meeting Facilitation, Presentations, Persuasive Communication, Communication, Oral Expression, Influencing, Teamwork, Collaboration, Interpersonal Communications, Business Communication, Virtual Teams, Communication Strategies, Public Speaking, Professional Development, Non-Verbal Communication, Discussion Facilitation, Telecommuting, Driving engagement, Active Listening
Beginner · Course · 1 - 4 Weeks
University of London
Skills you'll gain: Model Training, Artificial Intelligence and Machine Learning (AI/ML), Applied Machine Learning, Feature Engineering, Machine Learning, Artificial Intelligence, Statistical Machine Learning, Model Evaluation, Data Literacy, Machine Learning Algorithms, AI literacy, Responsible AI, Data Collection
Build toward a degree
Beginner · Course · 1 - 4 Weeks
Johns Hopkins University
Skills you'll gain: Data Quality, Exploratory Data Analysis, Data Presentation, Employee Onboarding, Data Management, Team Motivation, Technical Communication, Data Analysis, Project Management, Interviewing Skills, Data Science, New Hire Orientations, Data-Driven Decision-Making, Data Strategy, Project Coordination, Organizational Leadership, Team Management, Data Literacy, Leadership, Communication
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Color Theory, Graphics Software, Visual Storytelling, Digital Design, Design Software, Color Matching, Storytelling, Graphical Tools, Creative Design, Design Elements And Principles, Graphic and Visual Design, Computer Graphic Techniques, Computer Graphics, Creativity, Art History, Technical Drawing, Peripheral Devices
Beginner · Specialization · 3 - 6 Months

Sage Publications
Skills you'll gain: Succession Planning, Governance, Conflict Management, Workforce Planning, Business Leadership, Business Continuity, Business Management, Leadership and Management, Corporate Strategy, Relationship Management, Family Law, Business Strategy, Leadership, Accountability Frameworks, Organizational Structure, Corporate Sustainability, Business Planning, Stakeholder Management, Wealth Management, Entrepreneurship
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Figma (Design Software), Web Content Accessibility Guidelines, Design Reviews, Software Design, Collaborative Software, AI powered creativity, User Interface and User Experience (UI/UX) Design, User Interface (UI), UI Components, Systems Design, Stakeholder Communications, Scalability, Style Guides, Interactive Design, Version Control, AI Workflows, Prototyping, Product Design, Cross-Functional Collaboration, UI/UX Research
Intermediate · Course · 1 - 3 Months

Knowledge Accelerators
Skills you'll gain: Calendar Management, Meeting Facilitation, Microsoft Outlook, Microsoft Teams, Organizational Skills, Setting Appointments, Coordinating, Productivity, Collaborative Software, Microsoft Office, Productivity Software, Drive Engagement, Scheduling, Business, Business Communication
Beginner · Course · 1 - 4 Weeks

California Institute of the Arts
Skills you'll gain: Writing and Editing, Peer Review, Editing, Writing, Storytelling, Language Competency, Creativity, English Language, Language Learning
Beginner · Course · 1 - 3 Months