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Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Popular Technical Support Courses and Certifications


  • Status: New
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    Coursera

    SEO Analytics Essentials

    Skills you'll gain: Search Engine Optimization, Search Engine Marketing, Web Analytics, Content Optimization, Keyword Research, Content Performance Analysis, Digital Analysis, Marketing Analytics, Content Strategy, Strategic Prioritization, Business Metrics, Prioritization, Content Development and Management, Competitive Analysis, Gap Analysis, Market Opportunities, Applied Machine Learning

    Beginner · Course · 1 - 4 Weeks

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    STARWEAVER

    Professional Prospecting and Client Engagement

    Skills you'll gain: Stakeholder Management, Sales Prospecting, Stakeholder Engagement, Prospecting and Qualification, Cold Calling, Sales Development, Stakeholder Analysis, Account Management, Sales Pipelines, Sales, Sales Process, Consultative Selling, Account Strategy, Outbound Calls, Customer Relationship Management (CRM) Software, Customer Relationship Management, Active Listening, Customer Engagement, Professional Networking, Client Support

    Beginner · Course · 1 - 4 Weeks

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    Skillshare

    Create Your First 3D Cat Character With Blender 3D

    Skills you'll gain: 3D Modeling, 3D Assets, Computer Graphics, Visualization (Computer Graphics), Computer Graphic Techniques, Design Elements And Principles, Creative Design, Graphical Tools, Aesthetics

    Intermediate · Course · 1 - 4 Weeks

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    SkillsBooster Academy

    AI Agents for Business Automation

    Skills you'll gain: Email Automation, Business Process Automation, Generative AI Agents, Business Workflow Analysis, Automation, Workflow Management, Agentic systems, Expense Reports, ChatGPT, Client Support, LLM Application, Project Coordination, Coordinating, Artificial Intelligence, Enterprise Architecture, Artificial Intelligence and Machine Learning (AI/ML), Generative AI, Expense Management, Prompt Engineering, Business

    Beginner · Course · 1 - 3 Months

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    U

    University of Toronto

    Communication Strategies for a Virtual Age

    Skills you'll gain: Meeting Facilitation, Presentations, Persuasive Communication, Communication, Oral Expression, Influencing, Teamwork, Collaboration, Interpersonal Communications, Business Communication, Virtual Teams, Communication Strategies, Public Speaking, Professional Development, Non-Verbal Communication, Discussion Facilitation, Telecommuting, Driving engagement, Active Listening

    4.8
    Rating, 4.8 out of 5 stars
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    4.4K reviews

    Beginner · Course · 1 - 4 Weeks

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    U

    University of London

    Machine Learning for All

    Skills you'll gain: Model Training, Artificial Intelligence and Machine Learning (AI/ML), Applied Machine Learning, Feature Engineering, Machine Learning, Artificial Intelligence, Statistical Machine Learning, Model Evaluation, Data Literacy, Machine Learning Algorithms, AI literacy, Responsible AI, Data Collection

    Build toward a degree

    4.7
    Rating, 4.7 out of 5 stars
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    3.5K reviews

    Beginner · Course · 1 - 4 Weeks

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    Johns Hopkins University

    Executive Data Science

    Skills you'll gain: Data Quality, Exploratory Data Analysis, Data Presentation, Employee Onboarding, Data Management, Team Motivation, Technical Communication, Data Analysis, Project Management, Interviewing Skills, Data Science, New Hire Orientations, Data-Driven Decision-Making, Data Strategy, Project Coordination, Organizational Leadership, Team Management, Data Literacy, Leadership, Communication

    4.5
    Rating, 4.5 out of 5 stars
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    11K reviews

    Beginner · Specialization · 1 - 3 Months

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    Skillshare

    Procreate Portrait Illustration for Beginners

    Skills you'll gain: Color Theory, Graphics Software, Visual Storytelling, Digital Design, Design Software, Color Matching, Storytelling, Graphical Tools, Creative Design, Design Elements And Principles, Graphic and Visual Design, Computer Graphic Techniques, Computer Graphics, Creativity, Art History, Technical Drawing, Peripheral Devices

    Beginner · Specialization · 3 - 6 Months

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    Sage Publications

    Family Business Management

    Skills you'll gain: Succession Planning, Governance, Conflict Management, Workforce Planning, Business Leadership, Business Continuity, Business Management, Leadership and Management, Corporate Strategy, Relationship Management, Family Law, Business Strategy, Leadership, Accountability Frameworks, Organizational Structure, Corporate Sustainability, Business Planning, Stakeholder Management, Wealth Management, Entrepreneurship

    Intermediate · Course · 1 - 3 Months

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    Packt

    Design Beyond Limits with Figma

    Skills you'll gain: Figma (Design Software), Web Content Accessibility Guidelines, Design Reviews, Software Design, Collaborative Software, AI powered creativity, User Interface and User Experience (UI/UX) Design, User Interface (UI), UI Components, Systems Design, Stakeholder Communications, Scalability, Style Guides, Interactive Design, Version Control, AI Workflows, Prototyping, Product Design, Cross-Functional Collaboration, UI/UX Research

    Intermediate · Course · 1 - 3 Months

  • Status: New
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    Knowledge Accelerators

    Microsoft 365 Foundations: Outlook Calendar & Teams Meetings

    Skills you'll gain: Calendar Management, Meeting Facilitation, Microsoft Outlook, Microsoft Teams, Organizational Skills, Setting Appointments, Coordinating, Productivity, Collaborative Software, Microsoft Office, Productivity Software, Drive Engagement, Scheduling, Business, Business Communication

    Beginner · Course · 1 - 4 Weeks

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    C

    California Institute of the Arts

    Sharpened Visions: A Poetry Workshop

    Skills you'll gain: Writing and Editing, Peer Review, Editing, Writing, Storytelling, Language Competency, Creativity, English Language, Language Learning

    4.8
    Rating, 4.8 out of 5 stars
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    1.9K reviews

    Beginner · Course · 1 - 3 Months

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In summary, here are 10 of our most popular technical support courses

  • SEO Analytics Essentials: Coursera
  • Professional Prospecting and Client Engagement: STARWEAVER
  • Create Your First 3D Cat Character With Blender 3D: Skillshare
  • AI Agents for Business Automation: SkillsBooster Academy
  • Communication Strategies for a Virtual Age: University of Toronto
  • Machine Learning for All: University of London
  • Executive Data Science: Johns Hopkins University
  • Procreate Portrait Illustration for Beginners: Skillshare
  • Family Business Management: Sage Publications
  • Design Beyond Limits with Figma: Packt

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