• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Technical Support

Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Popular Technical Support Courses and Certifications


  • A

    Amazon Web Services

    AWS X-Ray Getting Started

    Skills you'll gain: Amazon Web Services, Application Performance Management, Performance Tuning

    Beginner · Course · 1 - 4 Weeks

    Category: Free
    Free
  • C

    Coursera

    Build & Adapt LLM Models with Confidence

    Skills you'll gain: Model Deployment, LLM Application, Fine-tuning, Large Language Modeling, System Monitoring, Open Web Application Security Project (OWASP), Scalability, Generative Model Architectures, Hugging Face, Continuous Monitoring, AI Integrations, Load Balancing, Performance Tuning, Application Deployment, Model Optimization, Transfer Learning, AI Security, Applied Machine Learning, Application Security, API Design

    Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • G

    Google Cloud

    Google Chat - 日本語版

    Skills you'll gain: Google Workspace, Collaborative Software, Cloud-Based Integration, Technical Communication, Business Solutions

    Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • N

    Northeastern University

    Statistical Learning for Engineering Part 1

    Skills you'll gain: Unsupervised Learning, Supervised Learning, Regression Analysis, Applied Machine Learning, Machine Learning Methods, Statistical Modeling, Model Optimization, Machine Learning Algorithms, PyTorch (Machine Learning Library), Statistical Methods, Statistical Machine Learning, Machine Learning, Predictive Analytics, Predictive Modeling, Machine Learning Software, Statistical Programming, Model Training, Statistical Software, Artificial Intelligence and Machine Learning (AI/ML), Deep Learning

    Intermediate · Course · 1 - 3 Months

    Category: Preview
    Preview
  • P

    Packt

    Aspiring CIO & CISO: Leadership Development Guide

    Skills you'll gain: Risk Management, People Development, Leadership Development, Crisis Management, Stakeholder Engagement, Stakeholder Management, Interviewing Skills, Personal Development, Leadership, Strategic Partnership, Leadership and Management, Branding, Cybersecurity, Strategic Leadership, Business Planning, IT Management, Brand Strategy, Cyber Security Strategy, Strategic Thinking, Communication Planning

    Beginner · Course · 1 - 3 Months

  • P

    Packt

    Harnessing Open Source LLMs and ChatGPT with Minimal Code

    Skills you'll gain: ChatGPT, OpenAI API, Model Deployment, LLM Application, OpenAI, Tool Calling, Large Language Modeling, AI Integrations, Application Deployment, Application Programming Interface (API), Python Programming, Software Installation, Development Environment, Package and Software Management, User Interface (UI), Data Science

    Beginner · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Google Cloud Customer Care Fundamentals - 日本語版

    Skills you'll gain: Google Cloud Platform, Product Support, Service Level, Technical Support and Services, Technical Support, Cloud Services, Technical Communication, Record Keeping, Issue Tracking, Personally Identifiable Information, Incident Management

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Excel: Build Financial Budgets Fast

    Skills you'll gain: Spreadsheet Software, Financial Data, Excel Formulas, Budget Management, Microsoft Excel, Budgeting, Financial Analysis, Operating Budget, Data Cleansing, Financial Modeling, Consolidation, Cost Management, Data Integration, Data-Driven Decision-Making, Financial Reporting

    Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • P

    Packt

    Advanced 3D Modeling and Architectural Design

    Skills you'll gain: 3D Modeling, 3D Assets, Architectural Design, Performance Tuning, Model Optimization, Architecture and Construction, Computer Graphics, Computer Graphic Techniques, Graphical Tools, Design Elements And Principles, Aesthetics

    Advanced · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • P

    Packt

    Advanced AWS Infrastructure & Cost Management

    Skills you'll gain: Amazon S3, Amazon Elastic Compute Cloud, Amazon Web Services, Cloud Infrastructure, Cloud Management, Cloud Storage, Data Storage Technologies, Cloud Platforms, Hybrid Cloud Computing, Network Routing, Multi-Tenant Cloud Environments, Network Infrastructure, File Systems

    Advanced · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • P

    Pearson

    Linux Security Basics and Beyond: Unit 3

    Skills you'll gain: Firewall, Zero Trust Network Access, Linux Administration, Network Security, Computer Security, Security Strategy, Remote Access Systems, Linux, Security Controls, Network Administration, Security Software, Systems Administration, System Configuration, Authentications

    Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • S

    Scrimba

    Build a Hometown Homepage with HTML and CSS

    Skills you'll gain: HTML and CSS, Cascading Style Sheets (CSS), Responsive Web Design, Web Design, Hypertext Markup Language (HTML), Front-End Web Development, Semantic Web, Web Development, Typography

    Intermediate · Guided Project · Less Than 2 Hours

1…455456457…535

In summary, here are 10 of our most popular technical support courses

  • AWS X-Ray Getting Started: Amazon Web Services
  • Build & Adapt LLM Models with Confidence: Coursera
  • Google Chat - 日本語版: Google Cloud
  • Statistical Learning for Engineering Part 1: Northeastern University
  • Aspiring CIO & CISO: Leadership Development Guide: Packt
  • Harnessing Open Source LLMs and ChatGPT with Minimal Code: Packt
  • Google Cloud Customer Care Fundamentals - 日本語版: Google Cloud
  • Excel: Build Financial Budgets Fast: Coursera
  • Advanced 3D Modeling and Architectural Design: Packt
  • Advanced AWS Infrastructure & Cost Management: Packt

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok