IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Javascript, Web Language, Data Persistence, Scripting Languages, Data Storage, Web Development, Programming Principles, Data Structures, Computational Logic, Software Engineering
Beginner · Guided Project · Less Than 2 Hours

Macquarie University
Skills you'll gain: Fraud detection, Threat Detection, Malware Protection, Cyber Security Assessment, AI Security, Network Security, Machine Learning, Machine Learning Algorithms, Security Management, Data Preprocessing, Unsupervised Learning, Feature Engineering, Deep Learning, Classification Algorithms, Analytical Skills
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Process Modeling, Systems Analysis, Database Design, Business Process Modeling, Process Flow Diagrams, System Testing, Process Mapping, Functional Requirement, Application Deployment, Business Analysis, Requirements Elicitation, Requirements Analysis, Development Testing, Data Management, System Design and Implementation, Software Design Documents, Stakeholder Management, Project Management, Data Visualization, Stakeholder Engagement
Advanced · Course · 1 - 3 Months

Skills you'll gain: Docker (Software), CI/CD, Cloud Deployment, Application Deployment, Amazon Elastic Compute Cloud, DevOps, Containerization, Cloud Hosting, Devops Tools, Spring Boot, Continuous Deployment, Amazon Web Services, Continuous Integration
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Incident Response, Vulnerability Assessments, Vulnerability Management, Cyber Threat Intelligence, MITRE ATT&CK Framework, Cyber Security Strategy, Cybersecurity, Endpoint Detection and Response, Intrusion Detection and Prevention, Security Testing, IT Security Architecture, Cyber Attacks, Security Information and Event Management (SIEM), Cyber Engineering, Patch Management, Network Security, Malware Protection, Continuous Monitoring, Digital Forensics, Risk Analysis
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Infrastructure as Code (IaC), AWS CloudFormation, Terraform, CI/CD, Prometheus (Software), Continuous Integration, Amazon Web Services, Grafana, Cloud-Native Computing, Continuous Deployment, Devops Tools, System Monitoring, Cloud Infrastructure, IT Automation, Cloud Deployment, Continuous Monitoring, Dashboard Creation, Query Languages
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Operations Support Systems, Decision Intelligence, Operational Analysis, AI Security, Operational Efficiency, Business Intelligence, Workflow Management, AI Enablement, AI Integrations, Business Process Automation, Cyber Governance, System Monitoring, Infrastructure Security, Process Optimization, AI literacy, Network Security, Network Infrastructure
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Organizational Development, Performance Management, Team Performance Management, Performance Appraisal, Workforce Development, Employee Performance Management, Business Transformation, Organizational Change, Team Management, Talent Management, Quality Management, Mergers & Acquisitions, Human Resources Management and Planning, Leadership and Management, Organizational Structure, Leadership Studies, Human Resource Strategy, Organizational Effectiveness, Employee Engagement, Change Management
Beginner · Specialization · 3 - 6 Months

Packt
Skills you'll gain: Model Deployment, Model Evaluation, Unsupervised Learning, Transfer Learning, Tensorflow, Generative AI Agents, Keras (Neural Network Library), Fine-tuning, Model Training, Machine Learning Methods, Dimensionality Reduction, Deep Learning, Recurrent Neural Networks (RNNs), Applied Machine Learning, BeeAI, Data Preprocessing, Convolutional Neural Networks, AI Orchestration, PyTorch (Machine Learning Library), Feature Engineering
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Microsoft Copilot, Forecasting, Revenue Forecasting, Responsible AI, Sales Pipelines, Data Ethics, Sales Strategy, Sales, Sales Enablement, AI Product Strategy, Sales Management, AI Personalization, AI Enablement, Microsoft 365, Data Integration
Beginner · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Conflict Management, Negotiation, De-escalation Techniques, Trustworthiness, Mediation, Collaboration, Follow Through, Interpersonal Communications, Leadership, Empathy, Composure, Cooperation, Emotional Intelligence, Behavior Management, Creative Problem-Solving, Communication Strategies, Problem Solving, Personal Integrity, Communication, Honesty
Beginner · Specialization · 3 - 6 Months

Total Seminars
Skills you'll gain: Networking Hardware, Network Troubleshooting, Network Protocols, Wireless Networks, Network Security, TCP/IP, Local Area Networks, System Configuration, Network Routers, General Networking, Network Switches, Firewall, Network Monitoring, Virtual Private Networks (VPN), Computer Networking, Network Infrastructure, Wide Area Networks, Network Analysis, IT Management, IT Service Management
Beginner · Course · 1 - 3 Months