
Knowledge Accelerators
Skills you'll gain: Customer Service, Problem Solving, Customer Support, Telephone Skills, Greeting Customers, Service Level, Client Support, Help Desk Support, Operations Support Systems, Customer and Client Support, Service Management, Personal Attributes, Critical Thinking and Problem Solving, Technical Support and Services, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management
Beginner · Course · 1 - 3 Months

University of Pennsylvania
Skills you'll gain: Ancient History, Liberal Arts, Ethical Standards And Conduct, General Science and Research, European History, Mathematics and Mathematical Modeling, Governance
Mixed · Course · 1 - 4 Weeks

Erasmus University Rotterdam
Skills you'll gain: Innovation, Creativity, New Product Development, Ideation, Brainstorming, Process Development, Design Thinking, Product Management, Diversity and Inclusion, Process Management, Organizational Strategy, Team Management, Organizational Structure, Project Implementation, Business Modeling, Business Strategy, Leadership, Lean Methodologies
Beginner · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Supply And Demand, Economics, Market Dynamics, Behavioral Economics, Social Sciences, Resource Allocation, Market Analysis, Socioeconomics, Consumer Behaviour, Decision Making, Critical Thinking
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Service Improvement, Performance Improvement, Service Management, Strategic Sourcing, Information Technology Infrastructure Library, IT Service Management, Managed Services, Process Improvement, Governance, Business Relationship Management, IT Management, Systems Integration, Supplier Performance Management, Service Level, Continuous Improvement Process, Service Level Agreement, Supplier Relationship Management, Performance Management, Performance Analysis, Data Governance
Intermediate · Course · 1 - 3 Months

Skills you'll gain: AWS Identity and Access Management (IAM), AWS CloudFormation, Identity and Access Management, AWS Kinesis, Amazon Web Services, Amazon S3, Amazon Elastic Compute Cloud, Amazon CloudWatch, Amazon DynamoDB, AWS SageMaker, Amazon Redshift, Serverless Computing, Cloud Management, Cloud Computing, Database Administration, Extract, Transform, Load, Infrastructure as Code (IaC), Databases, Relational Databases, Cloud Standards
Beginner · Specialization · 3 - 6 Months

Georgia Institute of Technology
Skills you'll gain: User Experience Design, Prototyping, User Experience, User Centered Design, User Interface and User Experience (UI/UX) Design, Usability, Requirements Analysis, UI/UX Research, Requirements Elicitation, User Interface (UI), Design Research, Interaction Design, User Interface (UI) Design, Usability Testing, User Research
Beginner · Course · 1 - 3 Months

Yonsei University
Skills you'll gain: Business Marketing, Hospitality Management, Peer Review, Global Marketing, Marketing, Hospitality and Food Services, Hospitality, Brand Management, B2B Sales, Customer Service, Branding, Innovation, Guest Relations, Customer experience strategy (CX), Marketing Management, Promotional Strategies, Customer Relationship Management, Diversity Marketing, Growth Strategies, Digital Marketing
Beginner · Specialization · 3 - 6 Months

University of London
Skills you'll gain: Learning Theory, Teaching, Human Learning, Pedagogy, Education and Training, Formal Learning, Learning Strategies, Social Sciences, Public Policies, Socioeconomics
Mixed · Course · 1 - 3 Months

Skills you'll gain: Underwriting, Insurance, Insurance Policies, Lending and Underwriting, Actuarial Science, Risk Analysis, Risk Modeling, Financial Industry Regulatory Authorities, Financial Services, Risk Management, Risk Management Framework, Risk Mitigation, Financial Regulation, Estimation, Regulatory Compliance, Financial Regulations, Data-Driven Decision-Making, Analytics, Finance, Business
Mixed · Course · 1 - 3 Months

Skills you'll gain: Organizational Development, Human Resource Strategy, Employee Engagement, Human Resources, Organizational Change, Organizational Effectiveness, Compensation Management, Performance Improvement, Change Management, Data Collection
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Dashboard Creation, Model Deployment, Feature Engineering, PySpark, Data Import/Export, Big Data, Apache Spark, Apache Hadoop, Dashboard, Data Architecture, Data Governance, Apache Kafka, Data Store, Cloud Services, Cloud Deployment, Data Access, Cloud API, Data Quality, Data Cleansing, Machine Learning Methods
Intermediate · Specialization · 3 - 6 Months