
Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI Agents, Prompt Engineering Tools, Generative AI, ChatGPT, Self Service Technologies, Customer Service, AI Personalization, Content Performance Analysis, Customer Support, Customer Communications Management, Customer Inquiries, AI Workflows, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Knowledge Transfer, Customer Relationship Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Storytelling, Instagram, Visual Storytelling, Content Creation, Drive Engagement, Driving engagement, Writing and Editing, Social Media Content, AI powered creativity, Writing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Responsible AI, Management Consulting, Business Consulting, Anthropic Claude, Process Mapping, Data Ethics, AI literacy, Google Gemini, Consulting, Process Optimization, Generative AI, Artificial Intelligence, Process Improvement and Optimization, ChatGPT, AI Workflows, Microsoft Copilot, AI Integrations, Prompt Engineering, Change Management, Quality Assurance
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Data Visualization, Dashboard, Dashboard Creation, Microsoft Excel, Business Reporting, Excel Formulas, Spreadsheet Software, Performance Reporting, Case Studies, People Analytics, Performance Analysis, Business Analytics, Variance Analysis, Trend Analysis, Data Analysis, Employee Performance Management, Performance Measurement, Project Documentation, Business Process Automation, Data Presentation
Beginner · Specialization · 1 - 3 Months

Coursera
Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Journey Mapping, Personalized Campaigns, AI Enablement, Personalized Service, Customer Insights, Customer Retention, Business Analytics, User Feedback, Analytics, Artificial Intelligence, Generative AI, Predictive Analytics, Automation
★ 4.9 (10) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Application Design, User Interface (UI), Interactive Design, Workflow Management, Business Process Automation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Instagram, Visual Storytelling, Social Media, Social Media Content, Facebook, Marketing Design, Social Media Marketing, Content Creation, Animations, Shared Media, Digital Design, Graphical Tools, Graphic Design, Graphics Software, Design Elements And Principles, Digital Publishing, User Accounts
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Microservices, Docker (Software), Containerization, API Gateway, Redis, API Design, Microsoft Development Tools, Software Design, ASP.NET, .NET Framework, Software Architecture, Microsoft Visual Studio, Software Design Patterns, Cloud-Native Computing, Restful API, Frontend Integration, Systems Architecture, C# (Programming Language), Event-Driven Programming, Web Development
Intermediate · Specialization · 3 - 6 Months

Microsoft
Skills you'll gain: CI/CD, Continuous Deployment, Application Deployment, Cloud Deployment, Restful API, Azure DevOps Pipelines, Middleware, Software Testing, API Design, Azure DevOps, Security Controls, Postman API Platform, API Testing
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Generative AI, Financial Data, Financial Analysis, Financial Statement Analysis, Decision Intelligence, Workflow Management, Competitive Intelligence, Data-Driven Decision-Making, Financial Statements, Text Mining, Market Intelligence, AI Integrations, Trend Analysis, Unstructured Data, Investment Management, Financial Market, Artificial Intelligence, Analysis, Natural Language Processing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Git (Version Control System), Selenium (Software), Version Control, GitHub, Jenkins, Continuous Integration, CI/CD, Test Automation, Test Script Development, Web Development Tools, Browser Compatibility, Test Execution Engine, Test Data, Java, File I/O, Data Access
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Canva (Software), Facebook, Advertising, Social Media Campaigns, Graphical Tools, Marketing Materials, Graphic and Visual Design, Video Production, Social Media Content, Graphic and Visual Design Software, Graphic Design, Social Media, Social Media Marketing, Content Creation, Event Marketing
★ 4.8 (9) · Beginner · Guided Project · Less Than 2 Hours