
The Expert Academy
Skills you'll gain: Service Recovery, Account Management, Account Strategy, Customer experience strategy (CX), Rapport Building, Sales Strategy, Loyalty Programs, Customer Insights, Customer Relationship Management (CRM) Software, Customer Retention, Enterprise Sales, Emotional Intelligence, B2B Sales, Relationship Management, Customer Service, Customer Success Management, Communication Strategies, Stakeholder Management, Data Analysis, Strategic Planning
Intermediate · Course · 1 - 3 Months

John Wiley & Sons
Skills you'll gain: Change Management, Interpersonal Communications, Team Management, Empathy, Leadership Studies, Self-Awareness, Conflict Management, Emotional Intelligence, Leadership, Communication, Expectation Management, Constructive Feedback, Personal Development, Cultural Sensitivity, Active Listening, Adaptability, Decision Making, Psychology
Beginner · Course · 3 - 6 Months

Arizona State University
Skills you'll gain: Conflict Management, De-escalation Techniques, Social Skills, Interpersonal Communications, Empathy, Composure, Professionalism, Emotional Intelligence, Communication
Beginner · Course · 1 - 3 Months

Intermediate · Course · 1 - 3 Months

The University of North Carolina at Chapel Hill
Skills you'll gain: Positivity, Optimism, Resilience, Compassion, Personal Development, Emotional Intelligence, Adaptability, Relationship Building, Creativity, Mindfulness, Community Health
Mixed · Course · 1 - 3 Months

Coursera
Skills you'll gain: Information Architecture, Technical Documentation, Software Documentation, Auditing, Document Control, Document Management, User Centered Design, Scalability, Content Strategy, Content Management, Data Quality, Content Development and Management, Data Governance
Intermediate · Course · 1 - 4 Weeks

Intermediate · Course · 1 - 3 Months

Skills you'll gain: Pivot Tables And Charts, Microsoft Excel, Excel Formulas, Data Validation, Spreadsheet Software, Data Manipulation, Data Analysis, Statistical Analysis, Data Visualization Software, Descriptive Statistics, Data Cleansing, Business Mathematics
Intermediate · Course · 3 - 6 Months

The Museum of Modern Art
Skills you'll gain: Student Engagement, Teaching, Creativity, Instructional Strategies, Liberal Arts, Empathy, Creative Thinking, Lesson Planning, Self-Awareness, Curriculum Planning, Design Thinking, Aesthetics, Curriculum Development, Emotional Intelligence, Social Impact, Learning Styles, Learning Strategies, Art History, Communication Strategies, Literacy
Intermediate · Specialization · 3 - 6 Months

Dubai College of Tourism
Skills you'll gain: Intercultural Competence, Active Listening, Cultural Sensitivity, Cultural Diversity, Workplace inclusivity, Diversity and Inclusion, Empathy, Hospitality, Guest Relations, Emotional Intelligence, Communication, Conflict Management, Digital Communications
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Overcoming Objections, Consultative Selling, Sales Training, Sales, Sales Process, Sales Management, Price Negotiation, Sales Presentation, Sales Pipelines, Prospecting and Qualification, Value Propositions, Verbal Communication Skills, Product Demonstration, Target Audience, Customer Insights, Storytelling, Decision Making
Beginner · Course · 1 - 4 Weeks

John Wiley & Sons
Intermediate · Specialization · 3 - 6 Months