
University of Virginia Darden School Foundation
Skills you'll gain: ChatGPT, Personalized Service, AI Personalization, Customer Communications Management, Customer Engagement, Generative AI, Customer Service, Self Service Technologies, Target Audience, Customer experience improvement, Customer Support, AI Integrations, Performance Analysis, Performance Improvement
★ 4.4 (35) · Beginner · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Email Automation, ChatGPT, Prompt Engineering, Gmail, AI Personalization, Calendar Management, Setting Appointments, Workflow Management, Customer Communications Management, Automation, Customer Inquiries, Generative AI, Travel Arrangements
★ 4.4 (32) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Self Service Technologies, AI Integrations, Development Testing, Natural Language Processing
Beginner · Project · Less Than 2 Hours

Alex Genadinik
Skills you'll gain: ChatGPT, AI literacy, AI powered creativity, Artificial Intelligence, Writing, Business Writing, Content Creation, Emerging Technologies
Mixed · Course · 1 - 4 Weeks
Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Call Center Experience, Customer experience improvement, Customer Analysis, Customer Engagement, AI Integrations, AI Workflows, Customer Service, Process Optimization, Customer Support, Operational Efficiency, Automation, Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: OpenAI API, Fine-tuning, Frontend Integration, Large Language Modeling, Back-End Web Development, Model Evaluation, Model Deployment, User Interface (UI) Design, Scalability
Intermediate · Course · 1 - 3 Months