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Business Communication Courses

Business communication courses can help you learn effective writing, presentation skills, active listening, and persuasive techniques. You can build skills in crafting clear messages, adapting communication styles for different audiences, and managing conflicts constructively. Many courses introduce tools like email platforms, presentation software, and collaboration apps, demonstrating how these skills enhance team interactions and improve overall communication strategies.

Popular Business Communication Courses and Certifications


  • Status: Free Trial
    Free Trial
    Status: Free
    Free
    C

    Coursera

    Create a Performance Summary using SnapEval

    Skills you'll gain: Performance Review, Performance Appraisal, Employee Performance Management, Performance Reporting, Performance Management, Team Performance Management, Performance Metric, Goal Setting, Internal Communications, Staff Management

    5
    Rating, 5 out of 5 stars
    ·
    6 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Preview
    Preview
    U

    University of Virginia

    Design Thinking para Inovação

    Skills you'll gain: Design Thinking, Innovation, Creative Problem-Solving, Creative Thinking, Ideation, Brainstorming, Open Mindset, Storytelling, Creativity, Data Visualization

    4.8
    Rating, 4.8 out of 5 stars
    ·
    26 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    AI for Customer Experience with Chatbots and Analytics

    Skills you'll gain: Customer experience strategy (CX), Responsible AI, Customer experience improvement, Personalized Campaigns, Customer Engagement, Predictive Analytics, Customer Service, Google Gemini, Customer Insights, Agentic Workflows, Driving engagement, LLM Application, Brand Loyalty, Generative AI Agents, Anthropic Claude, Artificial Intelligence, Business Process Automation, Generative AI

    4.3
    Rating, 4.3 out of 5 stars
    ·
    6 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    R

    Rutgers the State University of New Jersey

    Leveraging Technology to Achieve Results

    Skills you'll gain: Enterprise Resource Planning, Procurement, Purchasing, Robotic Process Automation, Business Technologies, Supply Chain Systems, Business Process Automation, Technology Solutions, Accounts Payable, AI Enablement, Digital Transformation, Automation, AI Integrations

    4.8
    Rating, 4.8 out of 5 stars
    ·
    8 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    U

    University of Michigan

    Preparing for Graduate Study in the U.S.: A course for international students

    Skills you'll gain: Diversity Awareness, Intercultural Competence, Teamwork, Diversity Equity and Inclusion Initiatives, Cultural Sensitivity, Cultural Diversity, Collaboration, Verbal Communication Skills, Student Support and Services, Advocacy, Professional Development, English Language, Research, Professionalism, Higher Education, Communication, Adaptability, Communication Strategies, Public Speaking, Writing

    4.3
    Rating, 4.3 out of 5 stars
    ·
    59 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    R

    Rutgers the State University of New Jersey

    Robotic Process Automation (RPA) in Accounting and Auditing

    Skills you'll gain: Robotic Process Automation, Business Process Automation, Automation, Financial Auditing, Process Design, Workflow Management, Artificial Intelligence, AI Enablement, AI Integrations, Emerging Technologies, Artificial Intelligence and Machine Learning (AI/ML), Digital Transformation, Natural Language Processing, Cost Benefit Analysis, Scalability, Data Management

    4.1
    Rating, 4.1 out of 5 stars
    ·
    9 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free
    Free
    C

    Coursera

    IT Ticket Management with Typeform

    Skills you'll gain: Surveys, Employee Surveys, Data Sharing, User Feedback, IT Management, User Accounts, Account Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    53 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    P

    Packt

    The Complete Product Management Fundamentals

    Skills you'll gain: Product Roadmaps, Agile Methodology, Collaborative Software, Product Management, Wireframing, Agile Product Development, A/B Testing, Microsoft Teams, Agile Software Development, Agile Project Management, Product Planning, Project Management Software, Sprint Planning, Productivity Software, Project Management, ChatGPT, Kanban Principles, User Feedback

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    A

    Alberta Machine Intelligence Institute

    Machine Learning Algorithms: Supervised Learning Tip to Tail

    Skills you'll gain: Supervised Learning, Model Optimization, Machine Learning Algorithms, Machine Learning Methods, Applied Machine Learning, Classification Algorithms, Model Evaluation, Jupyter, Statistical Machine Learning, Decision Tree Learning, Model Training, Machine Learning, Data Preprocessing, Business Solutions, Python Programming, Regression Analysis, Performance Analysis, Data Processing

    4.7
    Rating, 4.7 out of 5 stars
    ·
    417 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    E

    Emory University

    Marketing Channel Functions

    Skills you'll gain: Marketing Channel, Marketing Effectiveness, Wholesaling, Market Dynamics, Revenue Management, Strategic Marketing, Business Marketing, Compensation Management, Compensation Analysis, Supply Chain, Gap Analysis, Consumer Behaviour, Case Studies, Demand Planning, Process Optimization, Coordination, Analysis

    4.8
    Rating, 4.8 out of 5 stars
    ·
    19 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    E

    EDUCBA

    Sales Foundations 101: Core Techniques for Success

    Skills you'll gain: Sales Enablement, Sales Management, Sales, Oral Expression, Customer Analysis, Governance, Sales Strategy, General Sales Practices, Talent Management, Competitive Analysis, Marketing, Sales Operations, Target Market, Selling Techniques, Marketing Effectiveness, Verbal Communication Skills, Persuasive Communication, Sales Process, Overcoming Objections, Business

    4.4
    Rating, 4.4 out of 5 stars
    ·
    14 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    Precalculus through Data and Modelling

    Skills you'll gain: Data Literacy, Data Analysis, Applied Mathematics, Mathematical Modeling, Graphing, Trigonometry, R (Software), R Programming, General Mathematics, Data Modeling, Algebra, Systems Of Measurement, Mathematical Software, Correlation Analysis, Regression Analysis, Calculus, Business Mathematics, Geometry

    4.7
    Rating, 4.7 out of 5 stars
    ·
    324 reviews

    Beginner · Specialization · 3 - 6 Months

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In summary, here are 10 of our most popular business communication courses

  • Create a Performance Summary using SnapEval: Coursera
  • Design Thinking para Inovação: University of Virginia
  • AI for Customer Experience with Chatbots and Analytics: Coursera
  • Leveraging Technology to Achieve Results: Rutgers the State University of New Jersey
  • Preparing for Graduate Study in the U.S.: A course for international students: University of Michigan
  • Robotic Process Automation (RPA) in Accounting and Auditing: Rutgers the State University of New Jersey
  • IT Ticket Management with Typeform: Coursera
  • The Complete Product Management Fundamentals: Packt
  • Machine Learning Algorithms: Supervised Learning Tip to Tail: Alberta Machine Intelligence Institute
  • Marketing Channel Functions: Emory University

Skills you can learn in Business Essentials

Analytics (37)
Presentation (33)
Modeling (29)
Business Analytics (27)
Language (26)
Microsoft Excel (26)
Writing (26)
Speech (18)
Plan (17)
Business Communication (16)
Decision-making (16)
Leadership (15)

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