Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Skills you'll gain: Contingency Planning, Business Continuity Planning, Computer Security Incident Management, Security Management, Incident Response, Disaster Recovery, Data Centers, Incident Management, Security Controls, Cybersecurity, Infrastructure Security, Configuration Management, Change Control, Digital Forensics, Scenario Testing
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Canva (Software), Animation and Game Design, digital literacy, Content Creation, Animations, Multimedia, Graphic and Visual Design Software, Graphic Design, Microsoft Office, Interactive Design, Creative Design
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Application Design, User Interface (UI), Interactive Design, Workflow Management, Business Process Automation
Beginner · Course · 1 - 4 Weeks
Starweaver
Skills you'll gain: Responsible AI, Google Gemini, Anthropic Claude, Business Leadership, ChatGPT, Business Transformation, Digital Transformation, Leadership, Strategic Leadership, Strategic Thinking, Generative AI, Competitive Intelligence, Stakeholder Communications, Decision Intelligence, Organizational Change, AI Integrations, Communication Strategies, Business Ethics, Analytical Skills, Strategic Marketing
Intermediate · Course · 1 - 4 Weeks

Nikolai Schuler
Skills you'll gain: Role-Based Access Control (RBAC), Data Access, Identity and Access Management, Data Pipelines, User Accounts, Real Time Data, Data Management, Data Loss Prevention, Data Warehousing, Disaster Recovery, Microsoft Azure, Data Storage, Database Management, Cloud Storage, Cloud Computing, Data Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Digital Transformation, Google Cloud Platform, Google Workspace, Business Transformation, Collaborative Software, Cloud Management, Cost Management, Cloud Applications, Cloud Solutions, Cloud Platforms, Artificial Intelligence and Machine Learning (AI/ML), Application Development, Cloud Infrastructure, Cloud Computing, IT Infrastructure, Productivity Software, Applied Machine Learning, Machine Learning, Cloud Security, Data Storage
Beginner · Course · 1 - 3 Months

DeepLearning.AI
Skills you'll gain: Multimodal Prompts, Gemini, Prompt Engineering, Google Gemini, Prompt Patterns, LLM Application, Tool Calling, Large Language Modeling, Token Optimization, Application Programming Interface (API), Image Analysis
Beginner · Project · Less Than 2 Hours

Board Infinity
Skills you'll gain: Power BI, Data Analysis Expressions (DAX), Interactive Data Visualization, Dashboard Creation, Data Presentation, Data Storytelling, Dashboard, Data Visualization Software, Data Security, Data Integration, Data Transformation, Data Integrity, Data Import/Export, Data Management, Data Manipulation, Data Modeling, Software Installation
Intermediate · Course · 1 - 4 Weeks

École Polytechnique Fédérale de Lausanne
Skills you'll gain: Scalability, Scala Programming, Distributed Computing, Dataflow, Event-Driven Programming, System Design and Implementation, Systems Architecture, Microservices, Software Architecture, Data Pipelines, Software Design Patterns, Cloud Computing, Software Design, Application Frameworks
Intermediate · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Kubernetes, Application Deployment, Containerization, Cloud-Native Computing, Scalability, Cloud Deployment, Google Cloud Platform, Managed Services, Cloud Platforms
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Public Key Infrastructure, Cryptography, Key Management, Encryption, Windows Servers, Cryptographic Protocols, Infrastructure Security, Web Servers, Active Directory, Digital Communications, Microsoft Servers, Network Infrastructure, Authentications, Server Administration, System Configuration, Data Integrity, Data Migration
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Program Management, Communication Planning, Project Documentation, Project Management Software, Workflow Management, Project Management, Diagram Design, Program Development, Agile Methodology, Communication Strategies
Intermediate · Guided Project · Less Than 2 Hours