
Fundação Instituto de Administração
Skills you'll gain: Customer Success Management, Customer Relationship Building, Customer Relationship Management, Consultative Approaches, Market Analysis, Market Opportunities, Customer experience improvement, Organizational Structure, Market Data, Business Relationship Management, Business Modeling, Organizational Effectiveness, Business Solutions, Business Technologies, Active Listening, Technology Solutions, Technology Strategies
★ 4.8 (24) · Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Data-Driven Marketing, Customer experience improvement, Marketing Strategies, Customer experience strategy (CX), Digital Transformation, Marketing Analytics, Marketing, Data-Driven Decision-Making, Applied Machine Learning, Predictive Analytics, Machine Learning Methods, Digital Marketing, Customer Engagement, Machine Learning Algorithms, Machine Learning, Innovation, Brand Strategy, Artificial Intelligence and Machine Learning (AI/ML), Deep Learning, Artificial Intelligence
★ 4.8 (8) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Success Management, Sales Support, Salesforce, Data Visualization, Service Management, Sales Management, Customer Relationship Management, Customer Relationship Management (CRM) Software, Customer Support, Management Reporting, Dashboard, Customer Service, Knowledge Transfer, Data-Driven Decision-Making, Business Reporting, Performance Analysis, Administrative Support
Beginner · Course · 1 - 4 Weeks

University of Cape Town
Skills you'll gain: Business Modeling, Peer Review, FinTech, Presentations, Sales Presentations, Ideation, Entrepreneurship, Business Planning, Financial Inclusion, Business Strategies, Financial Regulation, Financial Regulations, Business Analysis, Oral Expression, New Business Development, Constructive Feedback, Financial Services, New Product Development, Regulatory Requirements, Regulatory Compliance
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Selling Techniques, Closing (Sales), Consultative Selling, Retail Sales, Value Propositions, Customer experience strategy (CX), Customer Analysis, Retail Store Operations, Cross Selling, Customer experience improvement, Customer Insights, Product Demonstration, Customer Engagement, Consumer Behaviour, Brand Management, Brand Strategy, Digital Marketing
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Process Mapping, Operations Management, Process Management, Process Analysis, Operations, Business Process, Operational Analysis, Operational Efficiency, Business Process Improvement, Process Improvement, Business Process Modeling, Customer experience improvement, Continuous Improvement Process, Growth Strategies
★ 4.8 (31) · Mixed · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Business Strategy, Stakeholder Analysis, Business Modeling, Organizational Effectiveness, Organizational Strategy, Strategic Thinking, Competitive Analysis, Strategic Decision-Making, Growth Strategies, New Business Development, Market Opportunities, Value Propositions, Demand Generation
★ 4.9 (17) · Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Instagram, Meta Ads Manager, Advertising Campaigns, Social Media Management, Social Media, Advertising, Social Media Marketing, Social Media Campaigns, Online Advertising, Social Media Content, Digital Advertising, E-Commerce, Account Management
★ 4.4 (45) · Intermediate · Guided Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Google Gemini, Gemini, Google Cloud Platform, Marketing Analytics, Data-Driven Marketing, Generative AI, Analytics, Predictive Modeling, Predictive Analytics, Data Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Google Gemini, Responsible AI, Gemini, Generative AI, Google Workspace, Productivity Software, Data Ethics, AI Integrations
★ 4.9 (7) · Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Gemini, Gemini, Productivity Software, Google Sheets, Workflow Management, Project Management Software, Google Workspace, Data Management, Prompt Engineering
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Customer experience improvement, Salesforce, Operational Efficiency, Cloud-Based Integration, Operational Excellence, Data Integration, Amazon Web Services, Systems Integration, Strategic Partnership, Customer Engagement, Business Solutions, Business Transformation
Beginner · Course · 1 - 4 Weeks