
Universidades Anáhuac
Skills you'll gain: Customer Success Management, Customer Service, Customer experience strategy (CX), Customer Retention, Customer Relationship Building, Customer Engagement, Customer Relationship Management, Customer Support, Customer experience improvement, Customer Relationship Management (CRM) Software, Customer Acquisition Management, Sales Process, Relationship Management, Customer Analysis, Customer Insights, Leadership, Business Metrics, Performance Metric, General Sales Practices, Sales Strategy
★ 4.7 (58) · Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer Relationship Management (CRM) Software, Customer experience improvement, Customer Engagement, Customer Relationship Building, Customer Service, Customer Advocacy, Consumer Behaviour, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement
★ 4.6 (91) · Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Marketing Automation, Conversion Funnel Analysis, HubSpot CRM, Marketing Operations, Customer Relationship Management (CRM) Software, Marketing Effectiveness, Marketing Analytics, Data-Driven Marketing, Customer Retention, Customer Acquisition Management, Customer Analysis, Cross-Channel Marketing, Marketing, Customer Insights, Customer Communications Management, Target Audience, Communication Planning, Customer Engagement, Workflow Management, B2B Sales
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Email Marketing, Customer Relationship Management (CRM) Software, Customer Engagement, Customer Data Management, Customer Relationship Management, Marketing Automation, Customer Analysis, Driving engagement, Marketing Strategies, Data-Driven Marketing, Consolidation, Marketing Analytics, Email Automation, Data Integration, Workflow Management
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Customer Insights, Customer Analysis, Customer Data Management, Data-Driven Marketing, Customer Relationship Management (CRM) Software, Customer Relationship Management, Marketing Analytics, Customer Engagement, Target Audience, Customer experience improvement, Personalized Campaigns, Data Integration, Email Marketing, Web Analytics, Driving engagement, Data Governance, Digital Analysis, Performance Measurement, Data Storytelling, Data Modeling
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Journey Mapping, Personalized Campaigns, AI Enablement, Personalized Service, Customer Insights, Customer Retention, Business Analytics, User Feedback, Analytics, Artificial Intelligence, Generative AI, Predictive Analytics, Automation
★ 4.9 (14) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Mergers & Acquisitions, Financial Modeling, Business Valuation, Financial Analysis, Case Studies, Financial Forecasting, Financial Statement Analysis, Corporate Strategy, Plan Execution, Cash Flow Forecasting, Cash Flows, Business Strategies, Analytical Skills
★ 5 (16) · Mixed · Course · 1 - 3 Months

Skills you'll gain: Customer experience strategy (CX), Responsible AI, Customer Analysis, Customer experience improvement, Personalized Campaigns, Customer Engagement, Predictive Analytics, Customer Service, Google Gemini, Customer Insights, Agentic Workflows, Driving engagement, LLM Application, Brand Loyalty, Generative AI Agents, Data-Driven Decision-Making, Artificial Intelligence, Generative AI
★ 4.4 (7) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Talent Acquisition, Applicant Tracking Systems, Full Cycle Recruitment, Employee Onboarding, Recruitment Strategies, New Hire Orientations, Recruitment, Interviewing Skills, Talent Sourcing, Job Analysis, Human Resources, HR Tech, Labor Compliance, Law, Regulation, and Compliance, Record Keeping
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Mergers & Acquisitions, Financial Modeling, Microsoft Excel, Business Modeling, Business Valuation, Investment Banking, Balance Sheet, Financial Statement Analysis, Consolidation, Financial Accounting, Finance, Performance Analysis, Financial Analysis, Business Analysis, 3D Modeling, Business, Corporate Finance, Analysis, Construction, Environment
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Talent Recruitment, Talent Acquisition, Workforce Planning, Employee Onboarding, Full Cycle Recruitment, Recruitment Strategies, Recruitment, Human Resources Management and Planning, Human Resource Strategy, Talent Management, Human Resources, Talent Sourcing, New Hire Orientations, Employee Engagement, Forecasting, Interviewing Skills
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Mergers & Acquisitions, Due Diligence, Financial Analysis, Corporate Strategy, Case Studies, Business Valuation, Investment Banking, Risk Management, Corporate Finance, Business Strategies, Risk Analysis, Business Strategy, Strategic Thinking, Market Dynamics
★ 4.9 (15) · Mixed · Course · 1 - 4 Weeks