
Microsoft
Skills you'll gain: Storytelling, Customer Engagement, Customer Success Management, Professional Development, Customer Service, Data Presentation, Interviewing Skills, Customer Relationship Management, LinkedIn, Communication, Professional Networking, Portfolio Management, Interactive Data Visualization, Communication Planning
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Insights, Microsoft Copilot, Customer Analysis, Persona Development, Marketing, Marketing Strategies, Report Writing, Search Engine Marketing, Target Audience, Prompt Engineering, Search Engine Optimization, Customer Data Management, Social Media Marketing
★ 4.4 (13) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Customer Acquisition Management, Customer Analysis, Customer Retention, Customer Relationship Building, Customer experience improvement, Marketing Automation, Customer Service, Marketing Strategies, Portfolio Management, Relationship Management, Business, Automation
★ 4.5 (32) · Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Mergers & Acquisitions, Financial Modeling, Investment Banking, Cash Flows, Financial Statement Analysis, Financial Analysis, Consolidation, Balance Sheet, Financial Accounting, Corporate Finance, Competitive Analysis, Market Analysis, Analysis, Accounting, Business Strategy
Mixed · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Customer Insights, Customer Analysis, Customer Data Management, Data-Driven Marketing, Customer Relationship Management (CRM) Software, Customer Relationship Management, Marketing Analytics, Customer Engagement, Target Audience, Personalized Campaigns, Data Integration, Web Analytics, Data Governance, Performance Measurement, Data Mapping, Technical Communication, Performance Analysis, Data Modeling, Data Quality, Data Validation
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Customer Retention, HubSpot CRM, Email Marketing, Customer Analysis, Customer Relationship Management (CRM) Software, Marketing Automation, Customer Engagement, Customer Communications Management, Customer experience improvement, Marketing Analytics, Personalized Campaigns, Email Automation, Customer Relationship Building, Prioritization, Promotional Strategies, Promotions and Campaigns
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Growth Strategies, Product Management, Agile Product Development, Customer Success Management, User Research, Product Roadmaps, Product Strategy, Performance Metric, Go To Market Strategy, Performance Measurement, Product Development, Product Improvement, Customer Insights, Value Propositions, Customer Retention, Persona Development, A/B Testing, Design Thinking, User Experience, B2B Sales
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Marketing Automation, Conversion Funnel Analysis, HubSpot CRM, Marketing Operations, Customer Relationship Management (CRM) Software, Marketing Effectiveness, Marketing Analytics, Data-Driven Marketing, Customer Retention, Customer Acquisition Management, Marketing, Customer Communications Management, Target Audience, Communication Planning, Customer Engagement, Workflow Management, Journey Mapping, Marketing Communications, Key Performance Indicators (KPIs), B2B Sales
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer Relationship Management (CRM) Software, Customer experience improvement, Customer Service, Customer Advocacy, Consumer Behaviour, User Feedback, Marketing Strategies, Service Improvement
★ 4.6 (91) · Beginner · Course · 1 - 4 Weeks

Macquarie University
Skills you'll gain: Marketing Analytics, Customer Analysis, Customer Insights, Digital Media Strategy, Data-Driven Marketing, Marketing Effectiveness, Digital Marketing, Marketing Strategies, Social Media Marketing, Predictive Analytics, Analytics, Data Analysis Software, Consumer Behaviour, Data Integration, Data Analysis
★ 4.7 (462) · Beginner · Course · 1 - 3 Months

Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Digital Transformation, Process Optimization, Customer Relationship Management, Customer Support, Business Transformation, Business Development
★ 4.9 (14) · Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Customer experience strategy (CX), Responsible AI, Customer experience improvement, Personalized Campaigns, Customer Engagement, Predictive Analytics, Customer Service, Google Gemini, Driving engagement, Artificial Intelligence, Business Process Automation
★ 4.4 (7) · Intermediate · Course · 1 - 4 Weeks