
Skills you'll gain: Customer Relationship Building, Brand Loyalty, Relationship Management, User Feedback
★ 5 (36) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Responsible AI, Generative AI, Technical Support and Services, AI literacy, Technical Support, AI Personalization, AI Integrations, Automation
★ 4.1 (14) · Beginner · Course · 1 - 4 Weeks
Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Call Center Experience, Customer experience improvement, Customer Engagement, AI Integrations, AI Workflows, Customer Service, Process Optimization, Customer Support, Operational Efficiency, Automation, Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Network Troubleshooting, Technical Communication, Technical Support and Services, Network Support, Technical Support, Debugging, Network Analysis
★ 5 (11) · Beginner · Course · 1 - 4 Weeks

Universidades Anáhuac
Skills you'll gain: Customer Success Management, Customer Service, Customer Retention, Customer Relationship Building, Customer Relationship Management, Customer Support, Customer experience improvement, Sales Process, Customer Analysis, Leadership, Business Metrics, Performance Metric, General Sales Practices, Sales Strategy, Cross-Functional Collaboration
★ 4.7 (64) · Beginner · Course · 1 - 3 Months

Beginner · Course · 1 - 3 Months

AI Business School
Skills you'll gain: Agentic Workflows, Prompt Engineering, AI Workflows, Agentic systems, Generative AI, Generative AI Agents, Productivity, AI Personalization, No-Code Development, Risk Management, Large Language Modeling, AI literacy, ChatGPT, AI Enablement, Risk Analysis, Risk Mitigation, LLM Application, Customer Service, Artificial Intelligence, Innovation
Beginner · Specialization · 1 - 3 Months

University of Virginia Darden School Foundation
Skills you'll gain: Personalized Service, AI Personalization, Customer Communications Management, Customer Engagement, Generative AI, Customer Service, Customer experience improvement, Customer Support, AI Integrations, Performance Analysis, Performance Improvement
★ 4.4 (44) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Client Services, Customer Service, Customer and Client Support, Customer Complaint Resolution, Customer Relationship Building, Customer experience improvement, Customer Retention, Customer Success Management, Communication, Expectation Management, Customer Insights, Communication Strategies, Business Communication, Long Term Care, Business, Business Strategies
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: User Accounts, Authentications, Data Sharing
Intermediate · Course · 3 - 6 Months

Skills you'll gain: AI Integrations, Agentic Workflows, LLM Application, Vector Databases, Generative AI Agents, Tool Calling, Embeddings, Retrieval-Augmented Generation, Prompt Patterns, Artificial Intelligence and Machine Learning (AI/ML), Generative AI, Prompt Engineering, Agentic systems, Large Language Modeling, TypeScript, Responsible AI, Software Development, Real Time Data, Data Store, Software Design Patterns
Intermediate · Course · 1 - 4 Weeks

CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Transaction Processing, Upselling, Product Knowledge, Problem Solving, Conflict Management, Data Entry, Ability To Meet Deadlines, Interviewing Skills, Customer Engagement, Professionalism, Communication Strategies, E-Commerce, Communication, Time Management
★ 4.6 (500) · Beginner · Professional Certificate · 3 - 6 Months