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  • Personalized Service

Results for "personalized service"


  • M

    Microsoft

    Journey Design and Orchestration

    Skills you'll gain: Campaign Management, Personalized Campaigns, Cross-Channel Marketing, Campaign Planning, Email Marketing, Digital Marketing Campaigns, Content Performance Analysis, AI Personalization, Journey Mapping, Social Media Campaigns, Data-Driven Marketing, Advertising Mail, Customer Engagement, Communication Planning, Performance Analysis, Customer Insights, Driving engagement, Marketing Budgets, Marketing Analytics, Power BI

    Beginner · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • K

    Knowledge Accelerators

    Customer Service Fundamentals

    Skills you'll gain: Customer Service, Problem Solving, Customer Support, Telephone Skills, Greeting Customers, Service Level, Help Desk Support, Customer and Client Support, Personal Attributes, Technical Support and Services, Customer Relationship Management, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management

    4.8 stars, 1.9K reviews, Beginner, Course, Less Than 2 Hours

    ★ 4.8 (1.9K) · Beginner · Course · Less Than 2 Hours

    Category: Preview
    Preview
  • C

    Coursera

    GenAI for Customer Communication

    Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Journey Mapping, Personalized Campaigns, AI Enablement, Personalized Service, Customer Insights, Customer Retention, Business Analytics, User Feedback, Analytics, Artificial Intelligence, Generative AI, Predictive Analytics, Automation

    4.9 stars, 14 reviews, Intermediate, Course, 1 - 4 Weeks

    ★ 4.9 (14) · Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • U

    University of Illinois Urbana-Champaign

    Bridging Data and Practice for Personalized Nutrition

    Skills you'll gain: AI Personalization, Nutrition and Diet, Nutritional Assessment, Personalized Service, Clinical Nutrition, Precision Medicine, Medical Nutrition Therapy, Nutrition Education, Data Ethics, Dietetics, Data Collection, Data Capture, Patient Education And Counseling, Diagnostic Tests, Responsible AI, Data Analysis, Clinical Research, Health Technology, Consumer Behaviour, Artificial Intelligence

    Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • V

    Vanderbilt University

    Case Studies in Personalized Medicine

    Skills you'll gain: Precision Medicine, Medical Science and Research, Health Informatics, Biostatistics, Electronic Medical Record, Bioinformatics, Healthcare Ethics, General Medicine, Clinical Research, Clinical Research Ethics, Pharmaceuticals, Psychiatry, Patient-centered Care, Drug Development, Diagnostic Tests, Life Sciences, Statistical Analysis, Molecular Biology, Pharmacology, Drug Interaction

    4.8 stars, 507 reviews, Mixed, Course, 1 - 3 Months

    ★ 4.8 (507) · Mixed · Course · 1 - 3 Months

    Category: Preview
    Preview
  • P

    Packt

    ServiceNow System Administrator from Zero to Hero

    Skills you'll gain: ServiceNow, Service Level, Systems Administration, User Accounts, Service Management, User Provisioning, Database Application, Security Controls, Business Process Automation, Enterprise Application Management, Email Automation, Role-Based Access Control (RBAC), System Configuration, Identity and Access Management, Information Management, Data Security, Automation, Content Management, Scripting

    4.1 stars, 32 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.1 (32) · Beginner · Course · 1 - 3 Months

  • S

    STARWEAVER

    Customer Service Essentials: 20 Skills for Happy Clients

    Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Guest Relations, Hospitality Services, Hospitality and Food Services, Hospitality, Professionalism, Teamwork, Coordination, Customer experience improvement, Collaboration, Verbal Communication Skills, Communication, Empathy, Active Listening

    5 stars, 7 reviews, Mixed, Course, 1 - 4 Weeks

    ★ 5 (7) · Mixed · Course · 1 - 4 Weeks

    Category: Preview
    Preview
  • U

    University of Virginia Darden School Foundation

    Customer Service in the Age of Generative AI

    Skills you'll gain: ChatGPT, Personalized Service, AI Personalization, Customer Communications Management, Customer Engagement, Generative AI, Customer Service, Target Audience, Customer experience improvement, Customer Support, AI Integrations, Drive Engagement, Performance Analysis, Performance Improvement

    4.4 stars, 37 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.4 (37) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • C

    Coursera

    GenAI for Customer Journey Mapping

    Skills you'll gain: Customer experience improvement, Journey Mapping, Generative AI, Customer Insights, AI Personalization, Customer Analysis, ChatGPT, Customer experience strategy (CX), Data-Driven Marketing, Real Time Data, AI Integrations, Analysis, Design

    4 stars, 6 reviews, Intermediate, Course, 1 - 4 Weeks

    ★ 4 (6) · Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • F

    Fractal Analytics

    Mastering User Centric Design with Generative AI

    Skills you'll gain: Responsible AI, A/B Testing, Design Thinking, Ideation, Generative AI, User Centered Design, Design and Product, Data Ethics, Experience Design, Innovation, User Research, Data Storytelling, Dashboard, AI literacy, Data Analysis, Artificial Intelligence, Prompt Engineering, Critical Thinking, Business Consulting, Problem Solving

    4.7 stars, 435 reviews, Beginner, Specialization, 1 - 3 Months

    ★ 4.7 (435) · Beginner · Specialization · 1 - 3 Months

    Status: Free trial
    Free trial
  • C

    CVS Health

    Call Center Customer Service

    Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Collaboration, Teamwork, Telephone Skills, Inbound Calls, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Record Keeping, Performance Metric, Customer experience improvement, Verbal Communication Skills, Problem Solving, Communication

    4.6 stars, 102 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.6 (102) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • M

    Madecraft

    Surviving Burnout in Customer Service

    Skills you'll gain: Assertiveness, De-escalation Techniques, Personal Development, Self-Awareness, Resilience, Customer Service, Stress Management, Conflict Management, Recognizing Others, User Feedback, Goal Setting, Meditation & Breathwork, Emotional Intelligence, Team Building, Planning, Professional Networking

    Intermediate · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
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