IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Microsoft
Skills you'll gain: Git (Version Control System), React.js, Version Control, GitHub, Debugging, Software Development Tools, Node.JS, Development Environment, Collaborative Software, Program Development, Development Testing, Software Testing, Software Versioning, Unit Testing, Maintainability, Application Deployment, Build Tools, Server Side, Scripting, Javascript
Intermediate · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Surveys, Market Research, Survey Creation, User Feedback, Customer Insights, User Research, Research Methodologies, Customer experience improvement, Client Support, Interrigatories
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Agile Software Development, Project Management Software, Management Reporting, Release Management, Administration, System Configuration
Beginner · Course · 1 - 3 Months

Skills you'll gain: LangChain, LLM Application, Retrieval-Augmented Generation, LangGraph, AI Workflows, Large Language Modeling, AI Orchestration, Responsible AI, Generative AI, Token Optimization, Agentic systems, Prompt Engineering, Generative AI Agents, Natural Language Processing, Cloud Development, Application Programming Interface (API), Python Programming, Application Deployment, Data Processing, Pandas (Python Package)
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Workplace inclusivity, Workplace Bullying Intervention, Law, Regulation, and Compliance, Compliance Reporting, Disciplinary Procedures, Compliance Training, Compliance Management, Accountability
★ 4.7 (6) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AI powered creativity, Prompt Engineering Tools, Artificial Intelligence and Machine Learning (AI/ML), Customer experience improvement, AI Integrations, Data Science, Machine Learning Methods
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Culture Transformation, Organizational Change, People Analytics, Diversity Equity and Inclusion Initiatives, Human Resources, Business Transformation, Change Management, Organizational Development, Human Capital, Human Resource Strategy, Human Resources Management and Planning, Strategic Leadership, Data-Driven Decision-Making, Diversity and Inclusion, Workplace inclusivity, Organizational Effectiveness, Business Analytics, Organizational Strategy, Predictive Analytics, Performance Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Docker (Software), Containerization, Devops Tools, DevOps, Application Deployment, Data Persistence, YAML, Virtual Networking, Software Installation, Command-Line Interface, Application Lifecycle Management
Intermediate · Course · 1 - 3 Months

Northeastern University
Skills you'll gain: Algorithms, Graph Theory, Computational Thinking, Theoretical Computer Science, Computer Programming, Performance Tuning, Scalability, Design Strategies
Mixed · Course · 1 - 3 Months

University of Arizona
Skills you'll gain: Integrated Marketing Communications, Persona Development, Consumer Behaviour, Marketing Psychology, Customer Analysis, Marketing Strategies, Strategic Marketing, Marketing, Customer Insights, Brand Strategy, Target Market, Marketing Communications, Branding, Storytelling
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Unix Shell, Unix Commands, Unix, Shell Script, Command-Line Interface, Remote Access Systems, Scripting, Systems Administration, Operating System Administration, File I/O, IT Automation, User Accounts, System Monitoring, Operating Systems, File Management, User Provisioning, File Systems, OS Process Management, Authorization (Computing), Role-Based Access Control (RBAC)
★ 4.8 (61) · Beginner · Specialization · 1 - 3 Months

University of Michigan
Skills you'll gain: Relational Databases, Data Visualization, Data Store, Web Scraping, Database Management, Scatter Plots, Data Manipulation, SQL, JSON, Application Programming Interface (API), Python Programming, Extensible Markup Language (XML), Hypertext Markup Language (HTML)
Intermediate · Course · 1 - 4 Weeks