• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Service Design

Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.


Popular Service Design Courses and Certifications


  • U

    University of California San Diego

    Teaching Impacts of Technology: Workplace of the Future

    Skills you'll gain: Digital pedagogy, Technical Communication, Digital Transformation, Cloud Computing, Computer Science, Hypertext Markup Language (HTML), Cloud Storage, File Transfer Protocol (FTP), Data Analysis, Data Science, Amazon Web Services, SQL

    ★ 4.1 (7) · Beginner · Course · 1 - 3 Months

  • D

    Duke University

    Telehealth: Interprofessional Team-Based Care

    Skills you'll gain: Telehealth, Teamwork, Patient Communication, Collaboration, Health Technology, Health Care, Patient Coordination, Communication, Patient Education And Counseling, Patient-centered Care, Patient Treatment, Patient Flow, Primary Care, Health Systems, Health Equity

    Beginner · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Material Components for Flutter Basics

    Skills you'll gain: Flutter (Software), UI Components, Mobile Development, Google Cloud Platform, User Interface (UI), Application Development, Cross Platform Development, Web Development, Network Security

    ★ 4.1 (15) · Beginner · Project · Less Than 2 Hours

  • C

    Coursera

    How to Set Up Shop on Facebook Shops using Canva

    Skills you'll gain: Facebook, Customer experience improvement, Product Assortment, Social Media, Social Media Management, Social Media Content, Customer Engagement, Social Media Marketing, Photo Editing, E-Commerce, Customer Service, Marketing, Digital Marketing

    Intermediate · Guided Project · Less Than 2 Hours

  • C

    Coursera

    Introducción a PicsArt para Redes Sociales

    Skills you'll gain: Photo Editing, Instagram, Social Media Content, Photo/Video Production and Technology, Social Media, Social Media Marketing, Content Creation, Marketing Design, Graphics Software, Shared Media, Graphical Tools, Marketing

    ★ 4.1 (21) · Beginner · Guided Project · Less Than 2 Hours

  • P

    Pontificia Universidad Católica de Chile

    Electrónica Digital Bit a Bit: Diseñando en Verilog para FPGA

    Skills you'll gain: Field-Programmable Gate Array (FPGA), Hardware Design, Electronic Systems, Electronics Engineering, Computer Architecture, Electronic Hardware, Electrical and Computer Engineering, Systems Design, Electronics, Electrical Engineering, Computer Engineering, Computational Logic, Electronic Components, Diagram Design, Computer-Aided Design, Hazard Analysis, Code Reusability

    ★ 4.1 (10) · Mixed · Course · 1 - 3 Months

  • U

    University of Michigan

    Big Ideas in Programming: Expressing Yourself with Python

    Skills you'll gain: Data Transformation, Creative Design, Data Structures, Programming Principles, Software Visualization, Python Programming, Computer Programming, Program Development, Debugging

    ★ 3.8 (6) · Beginner · Course · 1 - 4 Weeks

  • U

    University of Arizona

    Strategic Digital Marketing: Digital Marketing Foundation

    Skills you'll gain: User Experience Design, Data-Driven Marketing, Content Marketing, Digital Brand Strategy, Digital Marketing, Marketing Analytics, Marketing Channel, Strategic Marketing, Content Strategy, Cross-Channel Marketing, Digital Content, Storytelling, Social Media Strategy, Search Engine Marketing, Persuasive Communication

    Intermediate · Course · 1 - 3 Months

  • E

    EDUCBA

    Master Zoho Books: Analyze, Manage & Automate Accounting

    Skills you'll gain: Accounting Software, Financial Reporting, Business Reporting, Accounting and Finance Software, Project Accounting, Bookkeeping, Standard Accounting Practices, Accounting Systems, Accounting, Small Business Accounting, Ledgers (Accounting), Balancing (Ledger/Billing), General Accounting, Software As A Service, Expense Management, Order Management, Billing, Billing & Invoicing, Invoicing, Product Automation

    ★ 3.8 (8) · Beginner · Course · 1 - 3 Months

  • J

    Johns Hopkins University

    Chatbots

    Skills you'll gain: Amazon Web Services, Tensorflow, Large Language Modeling, Applied Machine Learning, Machine Learning Methods, Natural Language Processing, Artificial Intelligence, Classification Algorithms, Software Design, Application Development, Model Evaluation

    Intermediate · Course · 1 - 4 Weeks

  • E

    Edureka

    Generative AI for Security Fundamentals

    Skills you'll gain: AI Security, Responsible AI, Large Language Modeling, Generative Model Architectures, Prompt Patterns, IT Security Architecture, Threat Modeling, Vulnerability Assessments, Threat Detection, Cybersecurity, Information Systems Security, Cyber Threat Intelligence, Cyber Security Strategy, Security Strategy, Security Management, Cyber Attacks, Cloud Security, Security Awareness, Enterprise Security, Distributed Denial-Of-Service (DDoS) Attacks

    Beginner · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Cloud Spanner - Defining Schemas and Understanding Query Plans

    Skills you'll gain: Operational Databases, Database Administration, Database Management, Relational Databases, Query Languages, Data Access, Database Design, Google Cloud Platform, Data Import/Export, Data Management

    ★ 4.7 (14) · Beginner · Project · Less Than 2 Hours

1…567568569…834

In summary, here are 10 of our most popular service design courses

  • Teaching Impacts of Technology: Workplace of the Future: University of California San Diego
  • Telehealth: Interprofessional Team-Based Care: Duke University
  • Material Components for Flutter Basics: Google Cloud
  • How to Set Up Shop on Facebook Shops using Canva: Coursera
  • Introducción a PicsArt para Redes Sociales : Coursera
  • Electrónica Digital Bit a Bit: Diseñando en Verilog para FPGA: Pontificia Universidad Católica de Chile
  • Big Ideas in Programming: Expressing Yourself with Python: University of Michigan
  • Strategic Digital Marketing: Digital Marketing Foundation: University of Arizona
  • Master Zoho Books: Analyze, Manage & Automate Accounting: EDUCBA
  • Chatbots: Johns Hopkins University

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok