IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Arizona State University
Skills you'll gain: Conflict Management, Mediation, De-escalation Techniques, Behavior Management, Negotiation, Emotional Intelligence, Empathy, Interrigatories, Analysis, Discussion Facilitation, Communication, Decision Making, Critical Thinking
Beginner · Course · 1 - 3 Months

Skills you'll gain: Programmable Logic Controllers, Code Reusability, Performance Tuning, Computational Logic, Functional Design, Fine-tuning
Advanced · Course · 1 - 3 Months

Skills you'll gain: Prompt Patterns, Prompt Engineering Tools, Data Ethics, AI powered creativity, AI literacy, AI Workflows, Decision Making, Data Security
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Network Security, Wireless Networks, Network Performance Management, Network Monitoring, Dynamic Host Configuration Protocol (DHCP), Ansible, Network Administration, Software-Defined Networking, Local Area Networks, Network Protocols, Infrastructure as Code (IaC), Terraform, Configuration Management, Encryption, Authentications
★ 5 (6) · Advanced · Course · 3 - 6 Months

Skills you'll gain: Unreal Engine, Animations, Animation and Game Design, Computer Graphics, Timelines, Data Import/Export
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Patient Communication, Active Listening, Dignity in Care, Empathy, Verbal Communication Skills, Self-Awareness
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AI Security, LLM Application, Cyber Security Assessment, Large Language Modeling, Continuous Monitoring, Security Testing, Responsible AI, Threat Modeling, Vulnerability Assessments, Prompt Engineering, Security Controls, Vulnerability Scanning, Security Strategy, AI Personalization, Exploitation techniques, System Implementation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Ideation, Creative Thinking, Brainstorming, Business Correspondence, Business Communication, Business Writing, AI literacy, Professional Development, Writing, Social Media Content, Financial Planning, Social Media, Technical Writing, Technical Documentation, Target Audience, Stress Management
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Model Training, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning Methods, Machine Learning Algorithms, AWS SageMaker, Responsible AI, Applied Machine Learning, Model Optimization, Artificial Intelligence, Machine Learning, Prompt Engineering, Amazon Bedrock, Amazon Web Services, Data Ethics, Model Deployment, Supervised Learning, Computer Vision, AI Workflows, AI literacy, Image Analysis
★ 5 (14) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Governance, Information Privacy, Data Security, General Data Protection Regulation (GDPR), Data Ethics, Data Management, Law, Regulation, and Compliance, Security Strategy, Compliance Management, Regulatory Compliance, Risk Mitigation, Risk Analysis, Cross-Functional Collaboration, Encryption, Accountability
Beginner · Course · 1 - 4 Weeks

John Wiley & Sons
Skills you'll gain: Estate Planning, Portfolio Management, Investment Management, Asset Protection, Long Term Care, Portfolio Risk, Wealth Management, Financial Planning, Insurance Policies, Brokerage, Loss Prevention, Financial Market, International Finance, Asset Management, Real Estate, Property and Real Estate, Risk Management, Return On Investment, Risk Analysis, Growth Strategies
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Responsible AI, Sales Process, General Sales Practices, Generative AI Agents, Sales Management, Sales, Data Ethics, Business Ethics, Forecasting, Customer Relationship Management, Strategic Decision-Making
Intermediate · Course · 1 - 4 Weeks