Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Skills you'll gain: Network Troubleshooting, IT Security Architecture, Computer Networking, Information Systems Security, Systems Administration, IT Infrastructure, Network Security, Operating System Administration, Cybersecurity, Package and Software Management, Lightweight Directory Access Protocols, TCP/IP, Network Protocols, Desktop Support, Active Directory, Technical Support and Services, File Systems, Technical Support, OS Process Management, Computer Hardware
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Network Monitoring, Routing Protocols, Software-Defined Networking, TCP/IP, Network Routing, Open Shortest Path First (OSPF), Network Performance Management, Network Planning And Design, Disaster Recovery, Computer Networking, Virtual Networking, Network Architecture, Virtual Local Area Network (VLAN), Network Administration, Network Protocols, Border Gateway Protocol, Document Management, Networking Hardware
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Workflow Management, Salesforce Development, Salesforce, Email Automation, Responsive Web Design, Business Process Automation, Process Design, UI Components, No-Code Development, Product Automation, Performance Tuning, Automation, Application Development, Process Development, Layout Design, Customer Relationship Management (CRM) Software, User Interface (UI)
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Extensible Markup Language (XML), Ajax, Extensible Languages and XML, Web Design, Web Design and Development, Java Platform Enterprise Edition (J2EE), HTML and CSS, jQuery, Cascading Style Sheets (CSS), Data Validation, Web Applications, Responsive Web Design, Scripting Languages, Scripting, Javascript and jQuery, Web Development, Android Development, Hypertext Markup Language (HTML), Visualization (Computer Graphics), Java
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Object Oriented Programming (OOP), Object Oriented Design, Software Documentation, Java Programming, Java, Technical Documentation, Computer Programming, Programming Principles, Code Reusability, Computer Science
Intermediate · Course · 1 - 4 Weeks

Fred Hutchinson Cancer Center
Skills you'll gain: ChatGPT, Responsible AI, Generative AI, Data Ethics, Algorithms, LLM Application, Artificial Intelligence, Predictive Modeling, AI literacy, Predictive Analytics, Machine Learning, Decision Intelligence, Ethical Standards And Conduct, Record Keeping, Data Collection, Diversity Awareness, Model Evaluation, Case Studies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Unity Engine, UI Components, Scripting, User Interface (UI), Torque (Physics), User Interface (UI) Design, Animation and Game Design, Object Oriented Programming (OOP), C# (Programming Language), Game Design, Object Oriented Design, Animations, Interactive Design, Event-Driven Programming, Video Game Development, User Interface and User Experience (UI/UX) Design, Mechanics, Simulation and Simulation Software, Simulations, Computer Graphics
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Overcoming Objections, Active Listening, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Service, Retail Sales, Verbal Communication Skills, Service Recovery
Intermediate · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Data Governance, Databricks, Data Management, Metadata Management, Data Quality, Data Security
Intermediate · Course · 1 - 4 Weeks

University of California San Diego
Skills you'll gain: Digital pedagogy, Technical Communication, Distributed Computing, Digital Transformation, Cloud Computing, Computer Science, Hypertext Markup Language (HTML), Cloud Storage, Automation, Data Access, Data Analysis, Data Science, Amazon Web Services, SQL, Databases
Beginner · Course · 1 - 3 Months

École Polytechnique Fédérale de Lausanne
Skills you'll gain: Scalability, Scala Programming, Distributed Computing, Dataflow, Event-Driven Programming, System Design and Implementation, Systems Architecture, Microservices, Software Architecture, Data Pipelines, Software Design Patterns, Cloud Computing, Software Design, Application Frameworks
Intermediate · Course · 1 - 3 Months

University of London
Skills you'll gain: Storytelling, Persuasive Communication, Empathy, Rapport Building, Drive Engagement, Communication Strategies, Communication, Interpersonal Communications, Target Audience, Workplace inclusivity, Verbal Communication Skills, Influencing, Oral Expression, Trustworthiness, Diversity and Inclusion, Presentations, Diversity Awareness, Adaptability, Active Listening, Collaboration
Beginner · Course · 1 - 4 Weeks