
Skills you'll gain: Facebook, Customer experience improvement, Product Assortment, Social Media, Social Media Management, Customer Engagement, Social Media Marketing, Photo Editing, E-Commerce, Company, Product, and Service Knowledge, Customer Service, Marketing, Digital Marketing
Intermediate · Guided Project · Less Than 2 Hours
Skills you'll gain: Responsible AI, Data Ethics, HR Tech, AI Personalization, Automation, Employee Onboarding, Human Resource Strategy, AI Enablement, Generative AI, Business Ethics, User Feedback, Document Management, Personalized Service, ChatGPT, Employee Engagement, Data Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Usability Testing, User Centered Design, User Experience Design, Responsive Web Design, Prototyping, Interaction Design, Software Documentation, Mockups, Wireframing, Design Software, User Interface (UI) Design
Intermediate · Course · 1 - 4 Weeks

Fred Hutchinson Cancer Center
Skills you'll gain: Responsible AI, ChatGPT, Data Ethics, Generative AI, Social Justice, Artificial Intelligence, Ethical Standards And Conduct, Model Evaluation, Social Impact, Informed Consent, Verification And Validation, Case Studies, Mitigation, Data Science
Beginner · Course · 1 - 4 Weeks

O.P. Jindal Global University
Skills you'll gain: Program Evaluation, Policy Analysis, Project Design, Public Policies, Program Development, Resource Allocation, Social Impact, Systems Thinking, Needs Assessment, Project Management, Qualitative Research, Stakeholder Engagement
Build toward a degree
Beginner · Course · 1 - 3 Months

Skills you'll gain: Customer Insights, User Feedback, Customer Analysis, Business Research, User Accounts, Content Creation
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Product Flow Diagram, Process Flow Diagrams, New Product Development, Go To Market Strategy, Product Development, Product Roadmaps, Product Improvement, Product Design, Customer experience strategy (CX), Customer Analysis, User Research, User Feedback, Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Workplace Bullying Intervention, Workplace inclusivity, Management Training And Development, Disciplinary Procedures, Compliance Management, Conflict Management, Diversity Training, Behavior Management, Diversity and Inclusion, De-escalation Techniques, Compliance Training, Empathy, Constructive Feedback, People Management, Employee Training, Investigation, Human Resource Policies, Accountability, Law, Regulation, and Compliance, Labor Law
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Target Audience, Customer Engagement, Customer experience improvement, Persona Development, Customer Insights, Market Opportunities, Market Research, Marketing Strategies, Data-Driven Decision-Making, Consumer Behaviour, Data Analysis, Business Development, Business Ethics
Beginner · Course · 1 - 4 Weeks

Fred Hutchinson Cancer Center
Skills you'll gain: Debugging, Responsible AI, Maintainability, ChatGPT, OpenAI, Computer Programming Tools, Bioinformatics, Artificial Intelligence, Prompt Engineering, Large Language Modeling, Software Development, Generative AI, Programming Principles, Data Science
Beginner · Course · 1 - 4 Weeks

University of Minnesota
Skills you'll gain: Process Mapping, Sprint Planning, AI Enablement, Business Analysis, User Research, Problem Solving, Market Analysis, Prioritization
Beginner · Course · 1 - 3 Months

AI Business School
Skills you'll gain: Generative AI, Responsible AI, Risk Management, AI Personalization, AI Enablement, Artificial Intelligence, LLM Application, Risk Analysis, Customer Service, Customer experience improvement, Self Service Technologies, Digital Transformation
Beginner · Course · 1 - 4 Weeks