IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
STARWEAVER
Skills you'll gain: Endpoint Security, Endpoint Detection and Response, Threat Detection, Zero Trust Network Access, Cyber Threat Hunting, MITRE ATT&CK Framework, Cyber Threat Intelligence, Intrusion Detection and Prevention, Hardening, IT Security Architecture, Threat Management, Cybersecurity, Security Controls, Continuous Monitoring, Human Factors (Security), Event Monitoring, Anomaly Detection, System Monitoring, Authentications, Virtual Machines
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Infrastructure as Code (IaC), AWS CloudFormation, Terraform, CI/CD, Prometheus (Software), Continuous Integration, Amazon Web Services, Grafana, Cloud-Native Computing, Continuous Deployment, Devops Tools, System Monitoring, Cloud Infrastructure, IT Automation, Cloud Deployment, Continuous Monitoring, Dashboard Creation, Query Languages
Intermediate · Course · 1 - 4 Weeks

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Peer Review, Team Motivation, Team Leadership, People Development, Leadership Development, Management Training And Development, Mentorship, Employee Coaching, Professional Development, Team Management, Open Mindset, Growth Mindedness, Workforce Development, Cognitive flexibility, Empowerment, Employee Engagement, Storytelling, Mindfulness
★ 5 (8) · Beginner · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Innovation, New Product Development, Design Thinking, Agile Product Development, Product Development, Product Improvement, Product Management, Product Lining, Business Modeling, Product Strategy, Performance Metric, Customer experience strategy (CX), Product Marketing, Key Performance Indicators (KPIs), Product Planning, Value Propositions, Performance Measurement, Portfolio Management, Customer Insights, Customer experience improvement
Beginner · Course · 1 - 3 Months

Skills you'll gain: Writing and Editing, Writing, Personal Development, Meditation & Breathwork, Lifelong Learning, Self-Awareness, Self-Motivation, Self-Discipline, Creativity, Mindfulness, Emotional Intelligence, Overcoming Obstacles
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Cyber Threat Hunting, Incident Response, Computer Security Incident Management, Cybersecurity, Network Security, Cyber Security Policies, Cyber Operations, Cyber Attacks, Cyber Security Strategy, Threat Detection, Security Controls, Cyber Security Assessment, Threat Management, Intrusion Detection and Prevention, Computer Security, Firewall, Security Information and Event Management (SIEM), Continuous Monitoring, Event Monitoring, Endpoint Security
★ 4.7 (7) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Responsible AI, Agile Project Management, Sprint Planning, Jira (Software), Agile Product Development, Agile Methodology, AI Enablement, Scrum (Software Development), Project Management Software, AI Workflows, AI Orchestration, Project Management, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Project Risk Management, Project Management Life Cycle, Project Planning, Project Scoping, Generative AI Agents, Generative AI
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Virtual Local Area Network (VLAN), Open Shortest Path First (OSPF), Network Routing, Network Switches, Routing Protocols, Network Routers, Network Architecture, Local Area Networks, Networking Hardware, Network Troubleshooting, Network Protocols, Network Security, System Configuration
Intermediate · Course · 1 - 3 Months

University of North Texas
Skills you'll gain: Cultural Diversity, Diversity Awareness, Disabilities, Team Collaboration, Community Organizing, Community Development, Immigration Law, Community Outreach, Intercultural Competence, Social Impact, Community and Social Work, Cultural Sensitivity, Social and Human Services, Socioeconomics, Human Services, Social Work, Developmental Disabilities, Social Justice, Interpersonal Communications, Mental Health Diseases and Disorders
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Responsible AI, Workplace inclusivity, Diversity and Inclusion, AI Enablement, Leadership Studies, AI Workflows, Organizational Leadership, AI Integrations, Team Leadership, Management Training And Development, AI literacy, Business Ethics, Innovation, Collaborative Software, Team Collaboration, Team Performance Management, Virtual Teams, Telecommuting, Ethical Standards And Conduct, Collaboration
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Git (Version Control System), Version Control, Collaborative Software, Application Programming Interface (API)
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Risk Management Framework, Cyber Governance, Financial Analysis, Performance Stress Testing, Governance Risk Management and Compliance, Financial Regulation, Business Continuity, Financial Systems, Data Management, Financial Market, Banking, Capital Markets
★ 5 (10) · Mixed · Course · 1 - 3 Months