Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

University of California, Irvine
Skills you'll gain: Goal Setting, Professional Networking, Business Management, Staff Management, Leadership and Management, People Management, Planning, Customer Service, Business Leadership, Organizational Leadership, Organizational Strategy, Leadership, Change Management, Decision Making
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Data Storytelling, Data Presentation, Storytelling, Interactive Data Visualization, Data Visualization, Infographics, Dashboard, Data Visualization Software, Presentations, Data-Driven Decision-Making, Persuasive Communication
Intermediate · Course · 1 - 4 Weeks

Real Madrid Graduate School Universidad Europea
Skills you'll gain: Precision Medicine, Accident Prevention, Data Ethics, Kinesiology, Applied Machine Learning, AI Enablement, Bayesian Network, Child Development, Working With Children, Machine Learning, Data-Driven Decision-Making, Epidemiology, Continuous Monitoring, Load Balancing, Decision Support Systems, Emerging Technologies, Predictive Modeling, Health Education, Biomedical Engineering, Data Integration
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Server Side, Application Deployment, Apache Tomcat, Web Design, Front-End Web Development, Application Servers, HTML and CSS, Web Development, User Interface and User Experience (UI/UX) Design, Web Servers, Email Automation, Usability, Interactive Design, Java Platform Enterprise Edition (J2EE)
Beginner · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Data Analysis Expressions (DAX), Microsoft Excel, Ad Hoc Reporting, Data Import/Export, Spreadsheet Software, Business Reporting, Microsoft Access, Report Writing, Management Reporting, Data Presentation, Data Analysis Software, Business Intelligence Software, Data Visualization, Data Analysis, Business Intelligence, SAP Applications, Data Integration, Microsoft Office
Beginner · Specialization · 1 - 3 Months

Alex Genadinik
Skills you'll gain: Blogs, Pay Per Click Advertising, Search Engine Optimization, Social Media Marketing, Product Promotion, Web Analytics and SEO, Keyword Research, Content Marketing, Online Advertising, Marketing, Lead Generation, Email Marketing, WordPress, Copywriting, Target Audience
Mixed · Course · 1 - 3 Months

Rutgers the State University of New Jersey
Skills you'll gain: Competitive Analysis, Supply Chain, Supply Chain Management, Benchmarking, Transportation, Supply Chain, and Logistics, Customer Analysis, Supply Chain Planning, Customer experience improvement, Analytics, Financial Analysis, Inventory Management System, Data Analysis, Cost Estimation, Data-Driven Decision-Making, Cost Reduction, Spatial Analysis
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Digital Transformation, Data Processing, Business Intelligence, Business Analytics, Google Cloud Platform, Analytics, Big Data, Data Warehousing, Looker (Software), Cloud Computing, Customer experience strategy (CX), Data Management, Artificial Intelligence and Machine Learning (AI/ML)
Beginner · Course · 1 - 3 Months

Skills you'll gain: C# (Programming Language), Object Oriented Programming (OOP), Web Scraping, Programming Principles, Microsoft Visual Studio, .NET Framework, Data Structures, Software Design Patterns, File I/O, Application Development, Computational Logic, Algorithms, Hypertext Markup Language (HTML), Unit Testing, Debugging
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Business Writing, Business Correspondence, Business Communication, Writing, Organizational Skills, Concision, Writing and Editing, Proofreading, Grammar, Communication, Editing, Organizational Strategy, Persuasive Communication, Verbal Communication Skills, Communication Strategies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Back-End Web Development, Full-Stack Web Development
Beginner · Course · 1 - 4 Weeks

LearnKartS
Skills you'll gain: Adobe Firefly, Generative AI, Photo Editing, Multimedia, Prompt Engineering, Content Creation, ChatGPT, Marketing Materials, Digital Media Strategy, Video Editing, Logo Design, Automation, E-Commerce
Beginner · Course · 1 - 4 Weeks