Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.
University of Illinois Urbana-Champaign
Skills you'll gain: Product Development, New Product Development, Risk Management, Project Risk Management, Product Design, Innovation, Healthcare Industry Knowledge, Healthcare Project Management, Business Risk Management, Stakeholder Engagement, Health Systems, Risk Analysis, Stakeholder Communications, Stakeholder Management, Demand Planning, Market Opportunities, Health Policy, Project Management, Financial Analysis, Project Planning
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Storytelling, Data Presentation, Peer Review, Interactive Data Visualization, Data Visualization, Storytelling, Microsoft Excel, Dashboard Creation, Data-Driven Decision-Making, Presentations, Pivot Tables And Charts, Data Visualization Software, Business Intelligence, Constructive Feedback, Financial Reporting, User Feedback, Business, Stakeholder Communications, Case Studies, Decision Making
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Cloud-Native Computing, Cloud Deployment, Infrastructure as Code (IaC), Databases, Database Systems, Application Deployment, AWS CloudFormation, Cloud Solutions, IT Automation, Cloud Security, User Provisioning, Authentications, Event-Driven Programming
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Building Services Engineering, HVAC, Thermal Management, Building Design, Energy and Utilities, Electrical Systems, Climate Change Mitigation, Electrical Power, Electric Power Systems, Systems Design, Construction, Sustainable Technologies, Control Systems, Engineering Calculations
Intermediate · Course · 1 - 3 Months

University of the Arts London
Skills you'll gain: AI powered creativity, Music, Musical Composition, Artificial Intelligence, Generative AI, AI literacy, Creativity, Human Machine Interfaces, Instrumental Music, Interactive Design, Music Performance, Machine Learning Methods, Human Computer Interaction, Responsible AI, Intellectual Property, Machine Learning
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Tax Planning, Tax Management, Income Tax, Tax Preparation, Tax Compliance, Tax Laws, Tax, Accounting, Property Accounting, Case Studies, Property and Real Estate, Compensation Management
Mixed · Course · 1 - 3 Months

Birla Institute of Technology & Science, Pilani
Skills you'll gain: TCP/IP, Network Protocols, Network Infrastructure, Network Security, OSI Models, Network Architecture, Routing Protocols, Wireless Networks, Computer Networking, General Networking, Network Administration, Network Routing, Network Performance Management, Network Monitoring, Application Security, Network Model, Live Streaming, Software-Defined Networking, Digital Communications, Computer Security Awareness Training
Build toward a degree
Intermediate · Course · 1 - 3 Months

Universidad Autónoma Metropolitana
Skills you'll gain: Computational Thinking, Lifelong Learning, Creative Thinking, Self-Starter, Programming Principles, Program Development, Computer Programming, Critical Thinking, Critical Thinking and Problem Solving, Creativity, Willingness To Learn, Debugging, Creative Problem-Solving, Open Source Technology, Event-Driven Programming, Independent Thinking, Problem Solving, digital literacy, Computer Programming Tools, Other Programming Languages
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Collaborative Software, Productivity Software, Telecommuting, Virtual Teams, Team Building, Organizational Skills, User Accounts, Brainstorming, Data Visualization, Business Strategy
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Threat Modeling, AI Security, DevSecOps, Security Testing, Continuous Monitoring, CI/CD, Threat Detection, DevOps, Continuous Integration, Test Script Development, API Testing, Endpoint Security, Scripting, Unit Testing, Scripting Languages, Exploitation techniques, Integration Testing, Data Validation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Risk Modeling, Descriptive Statistics, Financial Modeling, Regression Analysis, Statistical Modeling, Financial Analysis, Decision Tree Learning, Credit Risk, Lending and Underwriting, Predictive Modeling, Predictive Analytics, Commercial Lending, Portfolio Management, Statistics, Portfolio Risk, Statistical Analysis, Statistical Methods, Performance Metric, Model Evaluation, Supervised Learning
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Visual Storytelling, Video Production
Beginner · Course · 1 - 4 Weeks