• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Help Desk Support

Results for "help desk support"


  • I

    Illinois Institute of Technology

    Master of Information Technology

    Skills you'll gain: Infrastructure As A Service (IaaS), Operating System Administration, Open Source Technology, Cloud Security, Virtualization, Platform As A Service (PaaS), Linux, Package and Software Management, Containerization, Cloud-Native Computing, Serverless Computing, Cloud Infrastructure, Web Development, Network Security, Shell Script, Identity and Access Management, Cloud Services, Linux Administration, Microsoft Windows, Test Driven Development (TDD)

    Earn a degree

    Degree · 1 - 4 Years

  • Status: Preview
    Preview
    U

    University of Cambridge

    Introduction to Evolutionary Biology: Genes to Behaviour

    Beginner · Course · 1 - 3 Months

  • C

    Clemson University

    Master of Science in Computer Science

    Skills you'll gain: Human Computer Interaction, Large Language Modeling, Database Management, Dimensionality Reduction, Database Design, Database Management Systems, Generative AI, MySQL, Model Evaluation, Model Optimization, Software Development Methodologies, Usability, Data Preprocessing, Data Mining, Data Structures, Systems Development Life Cycle, Responsible AI, Algorithms, Machine Learning Methods, Human Factors

    Earn a degree

    Degree · 1 - 4 Years

  • Status: New
    New
    Status: Preview
    Preview
    G

    Google Cloud

    Solução de Problemas com IA e Cloud Assist

    Skills you'll gain: Cloud Management, Google Cloud Platform, Cloud Services, Problem Management, Cloud Infrastructure, Issue Tracking, Artificial Intelligence

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    CVS Health

    Call Center Customer Service

    Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Collaboration, Teamwork, Telephone Skills, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Performance Measurement, Verbal Communication Skills, Problem Solving, Communication

    4.6
    Rating, 4.6 out of 5 stars
    ·
    97 reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Preview
    Preview
    G

    Google Cloud

    Résolution de problèmes par l’IA avec Cloud Assist

    Skills you'll gain: Google Cloud Platform, Cloud Services, Problem Management, Cloud Management, Debugging, Artificial Intelligence

    Beginner · Course · 1 - 4 Weeks

1…622623624625

In summary, here are 6 of our most popular help desk support courses

  • Master of Information Technology: Illinois Institute of Technology
  • Introduction to Evolutionary Biology: Genes to Behaviour: University of Cambridge
  • Master of Science in Computer Science: Clemson University
  • Solução de Problemas com IA e Cloud Assist: Google Cloud
  • Call Center Customer Service: CVS Health
  • Résolution de problèmes par l’IA avec Cloud Assist: Google Cloud

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok