• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Relationship Management

Results for "customer relationship management"


  • C

    Coursera

    Analyze and Predict with AI Insights

    Skills you'll gain: Marketing Analytics, Business Intelligence, Predictive Modeling, Google Analytics, Customer Analysis, Analytics, Model Evaluation, Predictive Analytics, Customer Insights, Data Validation, Artificial Intelligence

    Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    Microsoft Access 2021 - Beginner to Advanced

    Skills you'll gain: Database Development, Database Software, Database Management Systems, Data Sharing, Database Architecture and Administration, Microsoft SQL Servers, Data Integration, Management Reporting, Report Writing, IT Automation, User Interface (UI) Design, User Interface and User Experience (UI/UX) Design

    Intermediate · Course · 3 - 6 Months

  • I

    Infosec

    CISSP Domain 2: Asset Security

    Skills you'll gain: Data Security, Personally Identifiable Information, Information Assurance, Security Management, Data Governance, Data Loss Prevention, Data Management, Data Integrity, Threat Management, Data Storage, Security Controls, Threat Detection, Record Keeping, Identity and Access Management

    4.8
    Rating, 4.8 out of 5 stars
    ·
    22 reviews

    Advanced · Course · 1 - 4 Weeks

  • A

    American Psychological Association

    Psychology of Group Behaviors

    Skills you'll gain: Behavior Management, Social Studies, Psychology, Sociology, Social Sciences, Decision Intelligence

    4.8
    Rating, 4.8 out of 5 stars
    ·
    20 reviews

    Beginner · Course · 1 - 3 Months

  • U

    University of Cambridge

    Foundations of Corporate Finance

    Skills you'll gain: Environmental Social And Corporate Governance (ESG), Financial Analysis, Business Valuation, Capital Budgeting, Financial Statement Analysis, Return On Investment, Corporate Finance, Risk Management, Financial Statements, Corporate Sustainability, Capital Expenditure, Stakeholder Management, Accounting, Cash Flows, Performance Measurement, Equities, Sustainable Business, Key Performance Indicators (KPIs), Corporate Communications

    4.8
    Rating, 4.8 out of 5 stars
    ·
    8 reviews

    Intermediate · Course · 1 - 3 Months

  • C

    Coursera

    Change Leadership: Strategic Route Analysis with Miro

    Skills you'll gain: Change Management, Visionary, Organizational Change, Business Transformation, Process Development, Strategic Leadership, Innovation, Initiative and Leadership, Process Analysis, Organizational Leadership, Leadership and Management, Business Process Reengineering, Adaptability, Diagram Design

    4.5
    Rating, 4.5 out of 5 stars
    ·
    45 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • L

    L&T EduTech

    AI & ML Applications in Oil and Gas Industry

    Skills you'll gain: Oil and Gas, Petroleum Industry, Big Data, Data Management, Data Processing, Applied Machine Learning, Artificial Intelligence and Machine Learning (AI/ML), Process Engineering, Geostatistics, Decision Intelligence, Anomaly Detection, Image Analysis, Production Process, Machine Learning Methods, Energy and Utilities, Machine Learning, Physical Science, Machine Learning Algorithms, Natural Resource Management

    4.8
    Rating, 4.8 out of 5 stars
    ·
    61 reviews

    Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    Certified Six Sigma Yellow Belt Training

    Skills you'll gain: Minitab, Six Sigma Methodology, Lean Six Sigma, Root Cause Analysis, Statistical Process Controls, Data Analysis Software, Statistical Software, Process Improvement and Optimization, Project Scoping, Kaizen Methodology, Quality Improvement, Data-Driven Decision-Making, Project Design, Process Improvement, Solution Design, Waste Minimization, Project Documentation, Project Management, Lean Manufacturing, Quality Assessment

    4.9
    Rating, 4.9 out of 5 stars
    ·
    7 reviews

    Beginner · Course · 3 - 6 Months

  • E

    ESSEC Business School

    Gérer les crises de demain

    Skills you'll gain: Crisis Management, Performance Management, Business Continuity, Emergency Response, Organizational Change, Organizational Effectiveness, Communication, Communication Strategies, Decision Making

    4.7
    Rating, 4.7 out of 5 stars
    ·
    11 reviews

    Beginner · Course · 1 - 3 Months

  • C

    Coursera

    Custom & Conditional Formatting in Microsoft Excel

    Skills you'll gain: Data Entry, Data Visualization, Microsoft Excel, Data Presentation, Data Literacy, Spreadsheet Software, Data Visualization Software, Data Analysis, Data Management, Business Strategy

    4.2
    Rating, 4.2 out of 5 stars
    ·
    26 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • U

    University of Michigan

    Generative Leadership: Inspiring Adaptability in an AI World

    Skills you'll gain: Leadership Studies, Adaptability, Organizational Leadership, Leadership Development, Leadership, Resourcefulness, Case Studies, Innovation, Change Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    15 reviews

    Beginner · Course · 1 - 4 Weeks

  • T

    Technical University of Munich (TUM)

    Space Safety

    Skills you'll gain: Cyber Governance, Cyber Security Policies, Safety Standards, Cybersecurity, Accident Prevention, Safety and Security, Medical Science and Research, Threat Management, Physical Science, Environmental Monitoring, Environmental Issue, Radiation Protection, Waste Minimization, Continuous Monitoring, General Medicine, Spatial Analysis, Risk Analysis, Physics, Mathematical Modeling

    4.5
    Rating, 4.5 out of 5 stars
    ·
    24 reviews

    Intermediate · Course · 1 - 3 Months

1…627628629…834

In summary, here are 10 of our most popular customer relationship management courses

  • Analyze and Predict with AI Insights: Coursera
  • Microsoft Access 2021 - Beginner to Advanced: Packt
  • CISSP Domain 2: Asset Security: Infosec
  • Psychology of Group Behaviors: American Psychological Association
  • Foundations of Corporate Finance: University of Cambridge
  • Change Leadership: Strategic Route Analysis with Miro: Coursera
  • AI & ML Applications in Oil and Gas Industry: L&T EduTech
  • Certified Six Sigma Yellow Belt Training: Packt
  • Gérer les crises de demain: ESSEC Business School
  • Custom & Conditional Formatting in Microsoft Excel: Coursera

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok