• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Help Desk Support

Results for "help desk support"


  • Status: New
    New
    Status: Preview
    Preview
    B

    Birla Institute of Technology & Science, Pilani

    Cryptography

    Skills you'll gain: Cryptographic Protocols, Cybersecurity, Email Security, Security Software, Firewall, Data Integrity

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Team Effectiveness

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Data-Driven Visualization

    Advanced · Course · 1 - 3 Months

  • Status: New
    New
    G

    Google Cloud

    Google Cloud의 로깅 및 모니터링

    Skills you'll gain: Google Cloud Platform, Service Level, System Monitoring, Event Monitoring, Cloud Management, Continuous Monitoring, Application Performance Management, Issue Tracking, Identity and Access Management, Site Reliability Engineering, Query Languages, Dashboard Creation, Record Keeping

    Beginner · Course · 1 - 3 Months

  • D

    Dartmouth College

    Master of Engineering in Computer Engineering

    Skills you'll gain: Natural Language Processing, Field-Programmable Gate Array (FPGA), Technical Communication, Embedded Systems, Digital Signal Processing, Embedded Software, Distributed Computing, Machine Learning Algorithms, Recurrent Neural Networks (RNNs), Image Analysis, Deep Learning, Machine Learning Methods, Engineering Design Process, Experimentation, Convolutional Neural Networks, Hardware Design, Text Mining, Electrical Engineering, Student Support and Services, Computer Engineering

    Earn a degree

    Degree · 1 - 4 Years

  • Status: Preview
    Preview
    R

    Replit

    From Prototype to Product with Replit Pro

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Problem & Conflict Resolution

    Beginner · Course · 1 - 3 Months

  • I

    Illinois Institute of Technology

    Master of Information Technology

    Skills you'll gain: Infrastructure As A Service (IaaS), Operating System Administration, Open Source Technology, Cloud Security, Virtualization, Platform As A Service (PaaS), Linux, Package and Software Management, Containerization, Cloud-Native Computing, Serverless Computing, Cloud Infrastructure, Web Development, Network Security, Shell Script, Identity and Access Management, Cloud Services, Linux Administration, Microsoft Windows, Test Driven Development (TDD)

    Earn a degree

    Degree · 1 - 4 Years

  • Status: New
    New
    P

    Packt

    Applied Fundamentals: Guess the Number

    Skills you'll gain: Python Programming, Program Development, Game Design, Code Reusability, Computer Programming, Programming Principles, Functional Design, Development Environment, Computational Logic, Building Codes

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
    Preview
    G

    Google Cloud

    Solução de Problemas com IA e Cloud Assist

    Skills you'll gain: Cloud Management, Google Cloud Platform, Cloud Services, Problem Management, Cloud Infrastructure, Issue Tracking, Artificial Intelligence

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    CVS Health

    Call Center Customer Service

    Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Collaboration, Teamwork, Telephone Skills, Inbound Calls, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Record Keeping, Performance Metric, Customer experience improvement, Verbal Communication Skills, Problem Solving, Communication

    4.6
    Rating, 4.6 out of 5 stars
    ·
    99 reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Preview
    Preview
    G

    Google Cloud

    Résolution de problèmes par l’IA avec Cloud Assist

    Skills you'll gain: Google Cloud Platform, Cloud Infrastructure, Problem Management, Cloud Services, Debugging, Artificial Intelligence

    Beginner · Course · 1 - 4 Weeks

1…657658659660

In summary, here are 10 of our most popular help desk support courses

  • Cryptography: Birla Institute of Technology & Science, Pilani
  • Team Effectiveness: Microsoft
  • Data-Driven Visualization: Microsoft
  • Google Cloud의 로깅 및 모니터링: Google Cloud
  • Master of Engineering in Computer Engineering: Dartmouth College
  • From Prototype to Product with Replit Pro: Replit
  • Problem & Conflict Resolution: Microsoft
  • Master of Information Technology: Illinois Institute of Technology
  • Applied Fundamentals: Guess the Number: Packt
  • Solução de Problemas com IA e Cloud Assist: Google Cloud

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok