IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Conversion Funnel Analysis, Process Analysis, Web Analytics, Digital Analysis, Process Optimization, Dashboard, Process Design, Customer experience improvement, Driving engagement, Consolidation, Process Improvement and Optimization, Customer Analysis, Key Performance Indicators (KPIs), Business Metrics, Data-Driven Decision-Making, Event Monitoring
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Apache, File Transfer Protocol (FTP), Linux Servers, Linux Administration, Linux, Linux Commands, Web Servers, Remote Access Systems, Command-Line Interface, VPN Clients, File Management, Data Import/Export, Network Protocols, Network Performance Management, Web Development Tools, Cryptographic Protocols, Authentications, Information Privacy
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Project Finance, Financial Modeling, Financial Statement Analysis, Financial Analysis, Financial Statements, Finance, Revenue Forecasting, Income Statement, Cost Estimation, Capital Expenditure, Corporate Finance, Operating Cost, Analysis, Banking, Decision Making, Forecasting, Project Performance, Estimation, Planning, Market Analysis
Mixed · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Product Roadmaps, Agile Product Development, Backlogs, DevOps, Lean Methodologies, Analytics, Agile Methodology, Agile Project Management, Data-Driven Decision-Making, Data Analysis, Product Management, Operational Efficiency, Risk Management, Risk Analysis, Data Science, Product Development, Innovation, Product Strategy
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Data Transformation, Data Wrangling, Data Manipulation, Spreadsheet Software, Business Reporting, Financial Analysis, Financial Data, Data Import/Export, Data Cleansing, Excel Formulas, Microsoft Excel, Budget Management, Trend Analysis, Expense Management, Data Analysis, Financial Reporting, Pivot Tables And Charts, Variance Analysis, Budgeting, Descriptive Analytics
Beginner · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Microsoft Word, Excel Macros, Microsoft 365, Collaborative Software, Document Management, Microsoft Windows, Productivity Software, Security Controls, Collaboration, Data Security, Technical Documentation, Productivity, Report Writing, Writing, Editing, Writing and Editing, Web Content Accessibility Guidelines, Web Content, Business Writing, Business Communication
Mixed · Course · 1 - 3 Months

John Wiley & Sons
Skills you'll gain: Stakeholder Engagement, Strategic Leadership, Plan Execution, Drive Engagement, Organizational Strategy, Strategic Planning, Business Leadership, Stakeholder Management, Stakeholder Communications, Leadership and Management, Leadership, Program Implementation, Stakeholder Analysis, Business Strategy, Leadership Development, Strategic Decision-Making, Strategic Thinking, Public Administration, Learning Strategies, Organizational Change
Advanced · Course · 1 - 3 Months

Edureka
Skills you'll gain: AI Orchestration, Agentic Workflows, AI Workflows, Generative AI Agents, Tool Calling, Agentic systems, Model Deployment, AI Integrations, Enterprise Architecture, Prompt Engineering Tools, Context Engineering, Artificial Intelligence, Context Management, Prompt Engineering, Prompt Patterns, Debugging, Verification And Validation, Retrieval-Augmented Generation, Large Language Modeling, Memory Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Kubernetes, Role-Based Access Control (RBAC), Prometheus (Software), Application Deployment, Application Lifecycle Management, Package and Software Management, Grafana, Devops Tools, Configuration Management, Network Administration, Data Storage, Containerization, Network Monitoring, System Monitoring, Network Troubleshooting, Network Security, Data Persistence, Scalability, Dashboard Creation
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Data Storytelling, Data Presentation, Pivot Tables And Charts, Spreadsheet Software, Data Literacy, Data-Driven Decision-Making, Data Analysis, Data Cleansing, Data Wrangling, Data Synthesis, Financial Data, Analysis, Expense Management, Data Transformation, Cost Reduction, Cost Management, Data Management, Data Preprocessing, Financial Reporting
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AWS Identity and Access Management (IAM), Identity and Access Management, Amazon Web Services, Amazon S3, Amazon Elastic Compute Cloud, Serverless Computing, Cloud Computing, Cloud Platforms, Cloud Services, Cloud Storage, Cloud Infrastructure, Virtual Networking, User Provisioning, API Gateway, Multi-Factor Authentication, Infrastructure As A Service (IaaS), Cloud Security, Cloud Management, Infrastructure Security, Application Programming Interface (API)
Beginner · Course · 1 - 3 Months

Skills you'll gain: Context Management, Artificial Intelligence, Generative AI Agents, AI Integrations, Natural Language Processing, Web Services, Data Validation
Beginner · Course · 1 - 4 Weeks