Kennesaw State University
Skills you'll gain: Customer Retention, Loyalty Programs, Brand Loyalty, Customer Advocacy, Customer Insights, Customer experience strategy (CX), Customer Engagement, Customer Relationship Building, Customer Relationship Management, Customer Success Management, Customer Analysis, Customer Service, Value Propositions, Innovation, Organizational Change, Cost Accounting, Organizational Structure, Strategic Marketing, Culture Transformation, Cost Reduction
★ 4.7 (58) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Service, Customer experience improvement, Service Design, Loyalty Programs, Customer Analysis, Process Mapping, Customer Insights, Customer Relationship Management, Process Design, Journey Mapping, Customer Engagement, Customer Support, Cross-Channel Marketing, Business Process, Integrated Marketing Communications, Customer Retention, Marketing
★ 4.5 (42) · Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Instagram, Content Scheduling, Social Media Content, Social Media, Social Media Management, Social Media Marketing, Social Media Strategy, Content Creation, Storytelling, Photo Editing
★ 4 (376) · Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Point of Sale, Order Delivery, Shipping and Receiving, Logistics Management, Customer experience strategy (CX), Process Optimization
★ 4.9 (12) · Beginner · Course · 1 - 4 Weeks

CVS Health
Skills you'll gain: De-escalation Techniques, Greeting Customers, Cross Selling, Retail Sales, Customer Service, Selling Techniques, Upselling, Conflict Management, Product Knowledge, Retail Store Operations, Customer Relationship Building, Transaction Processing, Customer Engagement, Professionalism, Company, Product, and Service Knowledge, Empathy, Social Media, Communication, Time Management
★ 4.7 (94) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Sales, Sales Strategy, Driving engagement, Sales Pipelines, Selling Techniques, Social Media Campaigns, Conversion Funnel Analysis, Social Media Content, Social Media Marketing, Customer Engagement, Data-Driven Marketing, Content Creation, Content Performance Analysis, Content Strategy, Customer Analysis, Social Media Analytics, Storytelling, Data-Driven Decision-Making, Campaign Management, Compliance Management
Beginner · Course · 1 - 4 Weeks

O.P. Jindal Global University
Skills you'll gain: Text Mining, Customer Analysis, Data Ethics, Data Mining, Customer Insights, Marketing Analytics, Unstructured Data, Data-Driven Marketing, Marketing, Data Processing, Responsible AI, MarTech, Applied Machine Learning, Customer experience improvement, Brand Management, Data Capture, Natural Language Processing, Predictive Analytics, Machine Learning, Data Preprocessing
Beginner · Course · 1 - 3 Months

Skills you'll gain: Promotional Strategies, Social Media, Microsoft Outlook, Instagram, Customer Acquisition Management, Social Media Management, Facebook, Social Media Marketing, Gmail, Target Audience, Account Management, Customer Relationship Building, Customer Engagement, Digital Marketing, Data Import/Export
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Social Media Analytics, Social Media Management, Social Media Content, Content Scheduling, Content Development and Management, Online Advertising, Campaign Planning, Drive Engagement, Digital Publishing, Marketing Analytics, Driving engagement, Conversion Funnel Analysis
★ 4.6 (11) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Marketing Analytics, Customer Analysis, Customer Insights, Marketing Effectiveness, Data-Driven Marketing, Marketing Budgets, Spreadsheet Software, Return On Investment, Customer Relationship Management, Customer Retention, Target Market, Marketing Strategies, Target Audience, Data-Driven Decision-Making, Data Transformation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Relationship Building, Brand Loyalty, Relationship Management, User Feedback, Personalized Campaigns
★ 5 (30) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Consultative Approaches, Sales Development, Selling Techniques, Sales Strategy, Customer Analysis, Needs Assessment, Regional Sales, Driving engagement, Rapport Building, Persuasive Communication, Prioritization
Intermediate · Course · 1 - 4 Weeks