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Results for "help desk support"


  • Status: Free Trial
    Free Trial
    P

    Pearson

    Cisco Certified Support Technician IT Support 100-140 Unit 3

    Skills you'll gain: Computer Hardware, Hardware Troubleshooting, Networking Hardware, Desktop Support, USB, Data Storage, System Configuration, Peripheral Devices, Data Storage Technologies, Microsoft Windows, Software Installation, General Networking, Display Devices

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Pearson

    Cisco Certified Support Technician IT Support 100-140 Unit 2

    Skills you'll gain: Technical Support and Services, Electrical Safety, Desktop Support, Technical Documentation, Problem Management, Safety and Security, Technical Support, Hardware Troubleshooting, Help Desk Support

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Pearson

    Cisco Certified Support Technician IT Support 100-140 Unit 4

    Skills you'll gain: Peripheral Devices, Hardware Troubleshooting, Desktop Support, Computer Hardware, Technical Support, System Requirements, System Configuration, Display Devices, Issue Tracking, Patch Management, Data Storage, Usability, Memory Management

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Advanced Linux Troubleshooting and System Recovery

    Skills you'll gain: Hardening, Linux Administration, System Monitoring, Linux Commands, Performance Tuning, Linux, Systems Administration, File Management, Network Troubleshooting, Command-Line Interface, Operating System Administration, Memory Management, Security Management, Debugging, Service Management, OS Process Management, Data Maintenance

    4.5
    Rating, 4.5 out of 5 stars
    ·
    6 reviews

    Advanced · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    G

    Google Cloud

    Google Cloud Customer Care Fundamentals

    Skills you'll gain: Product Support, Google Cloud Platform, Technical Support and Services, Help Desk Support, Cloud Management, Technical Support, Cloud Services, Identity and Access Management, Service Level, Technical Communication, Data Loss Prevention, Issue Tracking, Technical Documentation, Incident Management

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Provide Confluence Help

    Skills you'll gain: End User Training and Support, Product Support, Technical Support, Technical Documentation, Collaborative Software, Self Service Technologies, Software Documentation, Product Knowledge, Technical Communication, Scalability, Information Management, Product Development, Search Engine Optimization

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    C

    Coursera

    GenAI for Cloud Support Associates

    Skills you'll gain: Responsible AI, Generative AI, AI literacy, Google Cloud Platform, AI Enablement, System Support, Data Ethics, LLM Application, Model Evaluation, Strategic Planning

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
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    Packt

    Linux Troubleshooting Fundamentals

    Skills you'll gain: Systems Analysis, Virtual Environment, Virtualization and Virtual Machines, End User Training and Support, Help Desk Support, System Configuration, Record Keeping, Cloud Deployment

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Troubleshoot Common Issues

    Skills you'll gain: Problem Solving, Problem Management, Network Troubleshooting, Authorization (Computing), Identity and Access Management, Role-Based Access Control (RBAC), End User Training and Support, Data Access, Content Management Systems, Data Management, Information Technology

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free
    Free
    C

    Coursera

    Create Customer Support Data with Google Sheets

    Skills you'll gain: Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Customer Data Management, Customer Support, Google Workspace, Productivity Software, Data Entry, Customer Service, Data Validation, Customer Analysis, Data Analysis, Data Integration, Organizational Skills, Data Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    416 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    P

    Packt

    Security and Troubleshooting Essentials

    Skills you'll gain: Hardware Troubleshooting, Computer Security Awareness Training, Information Technology, Security Software, Malware Protection, Data Security, Technical Support and Services, Cybersecurity, Encryption, Authentications, Patch Management, Technical Support, Firewall, Data Integrity

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Pearson

    CompTIA Linux+ XK0-005: Unit 6

    Skills you'll gain: Linux Administration, Operating System Administration, Systems Administration, System Monitoring, Linux, Performance Tuning, File Management, Linux Commands, System Configuration, Desktop Support, Network Monitoring, Data Storage Technologies, Network Troubleshooting, Remote Access Systems, Event Monitoring, User Interface (UI), Data Management, User Accounts, File Systems, OS Process Management

    Intermediate · Course · 1 - 4 Weeks

1…789…722

In summary, here are 10 of our most popular help desk support courses

  • Cisco Certified Support Technician IT Support 100-140 Unit 3: Pearson
  • Cisco Certified Support Technician IT Support 100-140 Unit 2: Pearson
  • Cisco Certified Support Technician IT Support 100-140 Unit 4: Pearson
  • Advanced Linux Troubleshooting and System Recovery: Packt
  • Google Cloud Customer Care Fundamentals: Google Cloud
  • Provide Confluence Help: Coursera
  • GenAI for Cloud Support Associates: Coursera
  • Linux Troubleshooting Fundamentals: Packt
  • Troubleshoot Common Issues: Coursera
  • Create Customer Support Data with Google Sheets: Coursera

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