• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Relationship Management

Results for "customer relationship management"


  • P

    Pearson

    CISA Certified Information Systems Auditor: Unit 5

    Skills you'll gain: Data Security, Information Assurance, Security Controls, Data Integrity, Identity and Access Management, Network Security, IT Security Architecture, Authentications, Cybersecurity, Authorization (Computing), Infrastructure Security, Enterprise Security, User Provisioning

    4.5
    Rating, 4.5 out of 5 stars
    ·
    8 reviews

    Intermediate · Course · 1 - 4 Weeks

  • P

    Packt

    Skills for a Modern Entrepreneur or Business Owner

    Skills you'll gain: Value Propositions, Oral Expression, Emotional Intelligence, Empathy & Emotional Intelligence, Business Planning, Verbal Communication Skills, Target Market, Productivity, Financial Statements, Financial Acumen, User Research, Target Audience, Marketing, Microsoft Excel, Content Marketing, Financial Analysis, Market Research, Social Media Strategy, Digital Marketing, Data Visualization

    Beginner · Specialization · 3 - 6 Months

  • C

    Coursera

    Empathic AI Communication, Trust & Ethical Use

    Skills you'll gain: UI/UX Research, User Research, Empathy, De-escalation Techniques, Active Listening, Responsible AI, Data Sharing, User Experience, Verbal Communication Skills, ChatGPT, Interpersonal Communications, AI literacy, Anthropic Claude, Data Ethics, Consumer Behaviour, Prompt Engineering, Strategic Decision-Making, Information Privacy, Trustworthiness, Mitigation

    Beginner · Specialization · 3 - 6 Months

  • P

    Packt

    Cybersecurity Incident Response and Communication

    Skills you'll gain: Incident Response, Computer Security Incident Management, Incident Management, MITRE ATT&CK Framework, Cyber Threat Intelligence, Threat Detection, Vulnerability Assessments, Technical Communication, Cyber Security Policies, Vulnerability Management, Threat Management, Security Controls, Communication Strategies, Root Cause Analysis

    4.5
    Rating, 4.5 out of 5 stars
    ·
    10 reviews

    Intermediate · Course · 1 - 4 Weeks

  • E

    EDUCBA

    Design & Evaluate Logistics Systems for Supply Chains

    Skills you'll gain: Logistics Management, Supply Chain Systems, E-Commerce, Systems Thinking, Supply Chain Planning, Operational Analysis, Process Analysis, Operational Efficiency, Gap Analysis, Performance Measurement, Business Strategy, Coordination

    4.8
    Rating, 4.8 out of 5 stars
    ·
    13 reviews

    Mixed · Course · 1 - 4 Weeks

  • U

    University of Michigan

    Human Capital: Globalization and Culture

    Skills you'll gain: Intercultural Competence, Human Capital, Cultural Diversity, Human Resources, Human Resources Management and Planning, Human Resource Strategy, Cultural Sensitivity, Cultural Responsiveness, Case Studies, Management Training And Development, Staff Management, Workforce Management, Leadership

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Create a Simple Project Timeline in Microsoft Excel

    Skills you'll gain: Timelines, Project Schedules, Project Documentation, Microsoft Excel, Project Scoping, Project Management Software, Microsoft 365, Microsoft Office, Presentations, User Accounts

    3.9
    Rating, 3.9 out of 5 stars
    ·
    11 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • S

    Scrimba

    Learn Firebase

    Skills you'll gain: User Accounts, Real Time Data, Authentications, Frontend Integration, Cloud Applications, Cloud Development, Application Development, NoSQL, Serverless Computing, Application Security, Data Management, Data Access, Data Structures, Data Storage, Cloud Security

    4.5
    Rating, 4.5 out of 5 stars
    ·
    6 reviews

    Intermediate · Course · 1 - 4 Weeks

  • B

    Board Infinity

    ABAP RESTful Programming Model (RAP) and Extensions

    Skills you'll gain: ABAP RESTful Programming Model (RAP), SAP S/4HANA, Business Logic, SAP Applications, Unit Testing, Restful API, Application Deployment, Behavior-Driven Development, Full-Stack Web Development, Test Script Development, Application Development, Development Testing, Web Applications, Enterprise Application Management, Application Frameworks, Software Architecture, Enterprise Architecture, UI Components, Data Modeling, Database Development

    3.2
    Rating, 3.2 out of 5 stars
    ·
    11 reviews

    Advanced · Course · 1 - 4 Weeks

  • O

    O.P. Jindal Global University

    Leadership Essentials

    Skills you'll gain: Organizational Change, Leadership Studies, Leadership Development, Leadership, Team Leadership, Organizational Leadership, Professional Development, Leadership and Management, People Development, Business Leadership, Management Training And Development, Personal Attributes, Employee Coaching, Coaching, Mentorship, Team Motivation, Workplace Bullying Intervention, Motivational Skills, Performance Management, Critical Thinking

    Build toward a degree

    4.4
    Rating, 4.4 out of 5 stars
    ·
    10 reviews

    Beginner · Course · 3 - 6 Months

  • G

    Google Cloud

    Google Cloud でデータレイクとデータ ウェアハウスを構築する

    Skills you'll gain: Data Lakes, Data Governance, Cloud Engineering, Data Warehousing, Google Cloud Platform, Data Infrastructure, Data Architecture, Data Management, Cloud Storage, Data Storage Technologies, Advanced Analytics, Data Processing, Analytics, Data Security, Applied Machine Learning

    4.3
    Rating, 4.3 out of 5 stars
    ·
    48 reviews

    Intermediate · Course · 1 - 3 Months

  • A

    Alex Genadinik

    2026 Most Beginner SEO Course For Complete Beginners

    Skills you'll gain: Keyword Research, Search Engine Optimization, Web Analytics and SEO, Web Presence, Blogs, Content Optimization, Digital Marketing

    4.7
    Rating, 4.7 out of 5 stars
    ·
    6 reviews

    Mixed · Course · 1 - 4 Weeks

1…710711712…834

In summary, here are 10 of our most popular customer relationship management courses

  • CISA Certified Information Systems Auditor: Unit 5: Pearson
  • Skills for a Modern Entrepreneur or Business Owner: Packt
  • Empathic AI Communication, Trust & Ethical Use: Coursera
  • Cybersecurity Incident Response and Communication: Packt
  • Design & Evaluate Logistics Systems for Supply Chains: EDUCBA
  • Human Capital: Globalization and Culture: University of Michigan
  • Create a Simple Project Timeline in Microsoft Excel: Coursera
  • Learn Firebase: Scrimba
  • ABAP RESTful Programming Model (RAP) and Extensions: Board Infinity
  • Leadership Essentials: O.P. Jindal Global University

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok