Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Skills you'll gain: Excel Macros, Key Performance Indicators (KPIs), Prompt Engineering, Data Storytelling, Performance Measurement, Process Modeling, Regression Analysis, Business Metrics, Process Improvement, Continuous Improvement Process, Performance Analysis, Business Process Improvement, Performance Metric, ChatGPT, Microsoft Excel, Generative AI, Data Visualization, Business Analysis, Statistical Analysis, Business Intelligence
★ 4.5 (462) · Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Dashboard Creation, Dashboard, Data Storytelling, Tableau Software, Data Modeling, Data Visualization, Data Presentation, Statistical Visualization, Interactive Data Visualization, Business Reporting, Business Intelligence, Data Visualization Software, Plot (Graphics), Key Performance Indicators (KPIs), Business Metrics, Analytics, Performance Measurement, Data Analysis, Business Analytics, Data Validation
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Mortgage Loans, Loan Origination, Loans, Consumer Lending, Lending and Underwriting, General Lending, Risking, Loan Documentation, Commercial Lending, Banking Services, Banking, Underwriting, Credit Risk, Stakeholder Engagement, Financial Services, Stakeholder Management, Stakeholder Analysis, Finance, Decision Making, Strategic Decision-Making
Mixed · Course · 1 - 4 Weeks

John Wiley & Sons
Skills you'll gain: Game Design, Video Game Development, User Interface (UI) Design, User Interface and User Experience (UI/UX) Design, UI Components, Animation and Game Design, Interactive Design, Interaction Design, Experience Design, User Experience, Systems Design, Human Factors, Augmented and Virtual Reality (AR/VR), Storytelling, Game Theory
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Microsoft Visio, Diagram Design, Process Flow Diagrams, Timelines, Business Workflow Analysis, Process Mapping, Dashboard, Data Visualization, Dashboard Creation, Data Visualization Software, Workflow Management, Process Analysis, Interactive Data Visualization, Business Process Modeling, Process Design, Peer Review, Data Presentation, Animations, Process Modeling, Automation
Advanced · Professional Certificate · 3 - 6 Months

L&T EduTech
Skills you'll gain: Energy and Utilities, Electric Power Systems, Electrical Power, Electrical Systems, Electrical Substation, Internet Of Things, System Monitoring, Operations Support Systems, Control Systems, Infrastructure Security, Cybersecurity, Communication Systems, Automation, Failure Analysis, Interoperability, Artificial Intelligence and Machine Learning (AI/ML), Emerging Technologies
Intermediate · Course · 1 - 4 Weeks

Knowledge Accelerators
Skills you'll gain: Microsoft Teams, Microsoft Outlook, Microsoft Office, Collaborative Software, Collaboration, Team Collaboration, Team Oriented, Productivity Software, Team Management, Drive Engagement, Knowledge Transfer, Internal Communications, Organizational Skills, Productivity, File Management, Document Management, Organizational Effectiveness, Communication, Communication Strategies, Business
Beginner · Course · 1 - 3 Months

Skills you'll gain: Internet Of Things, Real Time Data, Apache Airflow, Grafana, Model Deployment, Data Pipelines, Data Integration, Decision Intelligence, Interoperability, Analytics, Cloud Computing, Advanced Analytics, Open Source Technology, Data Processing, Python Programming, Time Series Analysis and Forecasting, Scalability, Machine Learning
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Software Testing, Software Quality Assurance, Acceptance Testing, System Testing, Functional Testing, Software Quality (SQA/SQC), Quality Assurance, Behavior-Driven Development, Unit Testing, Verification And Validation, Test Tools, Test Planning, Integration Testing, User Acceptance Testing (UAT), Test Case, Software Development Life Cycle, Systems Development Life Cycle, User Story, Development Environment, Quality Control
Beginner · Course · 1 - 3 Months

Skills you'll gain: Business Intelligence, Excel Macros, Pandas (Python Package), Prompt Engineering, Forecasting, Data Storytelling, Time Series Analysis and Forecasting, Regression Analysis, Data Quality, Responsible AI, ChatGPT, Microsoft Excel, Data Analysis, Report Writing, Interactive Data Visualization, Data Modeling, Generative AI, Data Visualization, Exploratory Data Analysis, Statistical Analysis
★ 4.4 (492) · Intermediate · Specialization · 3 - 6 Months

Universitat de Barcelona
Skills you'll gain: Entrepreneurship, Market Opportunities, Business Planning, Lean Methodologies, Business Modeling, Entrepreneurial Finance, New Business Development, Ideation, Fundraising and Crowdsourcing, Fundraising, Value Propositions, Customer Analysis
★ 4.6 (556) · Beginner · Course · 1 - 3 Months

STARWEAVER
Skills you'll gain: Responsible AI, Google Gemini, Generative AI, ChatGPT, Anthropic Claude, AI Enablement, AI literacy, AI Product Strategy, Microsoft Copilot, Gemini, AI powered creativity, AI Workflows, GitHub Copilot, Artificial Intelligence and Machine Learning (AI/ML), AI Personalization, AI Integrations, Data Management, Business Leadership, Professional Development, Business Analysis
Beginner · Course · 1 - 3 Months