Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Skills you'll gain: Technical Consulting, Technology Solutions, System Implementation, Test Script Development, Test Tools, Test Planning, Solution Delivery, Operational Analysis, Case Studies, SAP Applications, Technology Roadmaps, Project Implementation, Stakeholder Engagement, System Testing, Peer Review, Stakeholder Communications, Stakeholder Management, Project Closure, User Acceptance Testing (UAT), End User Training and Support
Beginner · Course · 1 - 3 Months
Chris Croft Training
Skills you'll gain: Time Management, Delegation Skills, Prioritization, Productivity, Smart Goals, Goal Setting, Goal-Oriented, Strategic Prioritization, Organizational Skills, Business Priorities, Mental Concentration, Calendar Management, Action Oriented, Productivity Software, Personal Development, Operational Efficiency, Organizational Effectiveness, Systems Thinking, Marketing Effectiveness, Assertiveness
Mixed · Course · 1 - 3 Months

Chegg Skills
Skills you'll gain: Data Visualization, Data Presentation, Statistical Visualization, Business Reporting, Data Visualization Software, Data Literacy, Data Storytelling, Plot (Graphics), Business Analytics, Histogram, Scatter Plots, Microsoft Excel, Data-Driven Decision-Making, Trend Analysis, Graphing, Descriptive Statistics, Data Analysis, Business Communication, Decision Making, Problem Solving
Beginner · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Configuration Management, DevOps, Software Configuration Management, Continuous Delivery, Release Management, Process Mapping, Continuous Deployment, Continuous Integration, Process Analysis, Operational Efficiency, CI/CD, Software Development, Process Optimization, Lean Methodologies, Performance Metric, Process Improvement, Quality Improvement, Continuous Improvement Process, Systems Thinking, Risk Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Copilot, Data Loss Prevention, Microsoft 365, Azure Active Directory, Microsoft Intune (Mobile Device Management Software), Vulnerability Management, Vulnerability Assessments, Personally Identifiable Information, Patch Management, Microsoft Azure, Data Governance, Identity and Access Management, Authentications, Cloud Security, Information Management, Records Management, Compliance Management, Compliance Auditing, Governance, Risk Management
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: OSI Models, Communication Systems, Cloud Computing Architecture, Network Protocols, Telecommunications, Internet Of Things, Cloud Deployment, TCP/IP, Cloud Computing, General Networking, Electric Power Systems, Energy and Utilities, Cloud Management, Network Infrastructure, Interoperability, Wireless Networks, Electrical Power, Cyber Engineering, Electrical Systems, Threat Modeling
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Service Management, Information Technology Infrastructure Library, Service Improvement, IT Service Management, Technical Management, Practice Management, IT Management, Continuous Improvement Process, Process Management, Technical Services, Business Management, Stakeholder Management, Governance, Innovation, Value Propositions, Stakeholder Engagement
Beginner · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Retrieval-Augmented Generation, Generative AI Agents, LangGraph, Generative AI, LangChain, Agentic Workflows, Multimodal Prompts, LLM Application, UI Components, AI Security, Vector Databases, Large Language Modeling, Application Security, User Interface (UI) Design, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Embeddings, Python Programming
Intermediate · Course · 3 - 6 Months

SkillsBooster Academy
Skills you'll gain: Prompt Engineering, Generative AI Agents, Agentic Workflows, Prompt Engineering Tools, Email Automation, Generative AI, ChatGPT, LLM Application, Automation, Workflow Management, Model Deployment, AI Personalization, Agentic systems, Retrieval-Augmented Generation, Unstructured Data, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Document Management, Business, Productivity
Beginner · Course · 1 - 3 Months

Skills you'll gain: Good Clinical Practices (GCP), Clinical Research, Clinical Trials, Clinical Research Ethics, Informed Consent, Clinical Data Management, Drug Development, Health Equity
Beginner · Course · 1 - 4 Weeks

University of Amsterdam
Skills you'll gain: Regression Analysis, Statistical Inference, Statistics, Correlation Analysis, Statistical Programming, Statistical Modeling, Logistic Regression, Predictive Modeling
Mixed · Course · 1 - 3 Months

Minnesota State University, Mankato
Skills you'll gain: Advocacy, Negotiation, Overcoming Objections, Stakeholder Analysis, Leadership, Business Leadership, Professional Development, Stakeholder Engagement, Organizational Effectiveness, Influencing, Stakeholder Management, Leadership Studies, Stakeholder Communications, Leadership Development, Assertiveness, Conflict Management, Oral Expression, Communication, Verbal Communication Skills, Strategic Communication
Advanced · Course · 1 - 4 Weeks