
Skills you'll gain: Microsoft Excel, Data Validation, Customer Data Management, Excel Formulas, Microsoft 365, Customer Relationship Management, Data Entry, Spreadsheet Software, Customer Service, Data Security, Data Management, Billing & Invoicing, User Accounts, Editing
Beginner · Guided Project · Less Than 2 Hours

Johns Hopkins University
Skills you'll gain: Program Evaluation, Health Assessment, Health Policy, Health Care Procedure and Regulation, Health Systems, Data Collection, Surveys, Community Health, Maternal Health, Research Design, Child Health
Mixed · Course · 1 - 3 Months

Emory University
Skills you'll gain: AI Personalization, Personalized Service, Customer experience improvement, Marketing Psychology, ChatGPT, Business-To-Consumer, Customer Engagement, Consumer Behaviour, Customer Service, Artificial Intelligence, Automation, Marketing, Responsible AI, Marketing Analytics, Algorithms, Content Management
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Prompt Engineering, Email Automation, Customer experience improvement, Generative AI, Customer Support, Personalized Service, Customer Service, Product Support, Self Service Technologies, Artificial Intelligence, Operational Efficiency, Automation
Beginner · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Telehealth, Medical Imaging, Patient Evaluation, Health Technology, Clinical Assessment, Health Assessment, Medical Equipment and Technology, Image Analysis, Patient Assistance
Beginner · Course · 1 - 4 Weeks
University of Maryland, College Park
Skills you'll gain: Health Informatics, Public Health, Health Policy, Health Care Administration, Clinical Leadership, Informatics, Health Care, Health Systems, Data Integration, Health Technology, Data Analysis Software, Interoperability
Beginner · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Data Mining, Health Informatics, Acute Care, Emerging Technologies, Big Data, Health Technology, Analytics, Data Preprocessing, Clinical Informatics, Machine Learning, Health Care, Applied Machine Learning, Artificial Intelligence, Home Health Care, Generative AI, Business Process Improvement
Mixed · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Health Informatics, Strategic Communication, Strategic Planning, Business Planning, Innovation, Telehealth, Organizational Strategy, Design Thinking, Business Strategy, Health Care Administration, Stakeholder Analysis, Emerging Technologies, Agile Methodology, User Centered Design
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: AI Workflows, Agentic Workflows, AI Orchestration, AI Security, API Testing, System Testing, Test Script Development, Context Management, Health Informatics, Performance Testing, Functional Testing, Business Logic
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Data Import/Export, Data Store, Cloud API, Health Informatics, Electronic Medical Record System, Google Cloud Platform, Health Care, Data Integration, Data Modeling, Cloud Storage
Beginner · Project · Less Than 2 Hours

University of Illinois Urbana-Champaign
Skills you'll gain: Nutritional Assessment, Nutrition and Diet, Clinical Nutrition, Nutrition Care Plans, Food Quality Assurance And Control
Mixed · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Entrepreneurship, Social Impact, Capital Budgeting, Entrepreneurial Finance, Investment Management, Investments, Due Diligence, Fundraising, Business Metrics, Key Performance Indicators (KPIs), Growth Strategies, Business Modeling, Capital Markets, Finance, Financial Management, Business Strategy, Business Management
Beginner · Course · 1 - 4 Weeks