
Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Performance Metric, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Conflict Management, Communication Strategies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Facebook, Personalized Service, Target Audience, Customer Communications Management, Social Media, Social Media Management, Social Media Marketing, Business Requirements, Automation, Drive Engagement, Customer Service, Brand Marketing
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Facebook, Customer experience improvement, Product Assortment, Social Media, Social Media Management, Customer Engagement, Social Media Marketing, Photo Editing, E-Commerce, Company, Product, and Service Knowledge, Customer Service, Marketing, Digital Marketing
Intermediate · Guided Project · Less Than 2 Hours

Northeastern University
Skills you'll gain: Generative AI, Large Language Modeling, Supervised Learning, Applied Machine Learning, Artificial Intelligence, Responsible AI, Machine Learning, Healthcare Industry Knowledge, Data Ethics, AI Personalization, Predictive Analytics, Precision Medicine, Health Informatics
Mixed · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Telehealth, Patient Positioning, Health Assessment, Clinical Assessment, Health Technology, Patient Education And Counseling, Human Musculoskeletal System
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Supplier Relationship Management, Procurement, Vendor Management, Ethical Standards And Conduct, Purchasing, Business Ethics, Strategic Sourcing, Governance, Social Impact, Compliance Management, Contract Management, Supply Chain, Accountability, Due Diligence, Risk Management
Beginner · Course · 1 - 4 Weeks

Banco Interamericano de Desarrollo
Skills you'll gain: Health Policy, Health Equity, Health Systems, Health Care, Public Health, Prioritization, Healthcare Ethics, Policy Analysis, Resource Allocation, Governance, Cost Benefit Analysis, Pharmaceuticals, Health Technology, Price Negotiation, Decision Making, Market Dynamics
Beginner · Course · 1 - 3 Months

AI CERTs
Skills you'll gain: AI Personalization, Applied Machine Learning, Model Evaluation
Intermediate · Course · 1 - 3 Months

Universidades Anáhuac
Skills you'll gain: Technology Strategies, Customer experience improvement, Leadership, Strategic Leadership, Business Transformation, Innovation, Self Service Technologies, AI Enablement, Digital Transformation, Insurance, Data Ethics, Change Management, Customer Service, AI Personalization, Automation, AI Security, Operational Efficiency
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Health Care Procedure and Regulation, Health Informatics, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Data Preprocessing, Data Literacy, Descriptive Analytics, Database Design, Relational Databases, Data Integration, Spreadsheet Software
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Clinical Documentation, Generative AI Agents, Healthcare Ethics, Responsible AI, Clinical Informatics, Medical Records, Medical History Documentation, Health Information Management and Medical Records, Health Informatics, Prompt Engineering, Health Technology, System Implementation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Respiration, Respiratory Care, Pulmonology, Pulmonary Function Testing, Physiology, Anatomy, Immunology, Diagnostic Tests, Patient Treatment, Medical Terminology, Radiography
Beginner · Course · 1 - 3 Months