
Skills you'll gain: Call Center Experience, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Inquiries, Customer Service, Customer Relationship Building, Interviewing Skills, Inbound Calls, Outbound Calls, Problem Solving, Keyword Research, Verbal Communication Skills, Communication
★ 4.4 (17) · Beginner · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Data Mining, Health Informatics, Acute Care, Emerging Technologies, Health Technology, Analytics, Data Preprocessing, AI Integrations, Clinical Informatics, Machine Learning, Machine Learning Algorithms, Health Care, Applied Machine Learning, Data Analysis, Correlation Analysis, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Home Health Care, Responsible AI, Business Process Improvement
Mixed · Course · 1 - 4 Weeks

Lecturio
Skills you'll gain: Sensory Systems Analysis, Health Disparities, Nursing and Patient Care, Social Sciences, Stress Management, Social Determinants Of Health, Psychology, Sociology, Intercultural Competence, Patient Education And Counseling, Mental and Behavioral Health, Mental Health Diseases and Disorders, Behavioral Health, Culture, Human Development, Cultural Diversity, Human Learning, Empathy & Emotional Intelligence, Demography, Neurology
Intermediate · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Stakeholder Analysis, Decision Making, Innovation, Health Policy, Strategic Decision-Making, Strategic Prioritization, New Product Development, User Research, Qualitative Research, Organizational Strategy, Health Technology, Problem Solving, Planning, Return On Investment
Beginner · Course · 1 - 4 Weeks

Niel Asher Education
Skills you'll gain: Exercise Therapy, Biology, Athletic Training, Manual Therapy
Intermediate · Course · 1 - 3 Months

MedCerts
Skills you'll gain: Phlebotomy, Blood Collection, Venipuncture, Specimen Collection, Bloodborne Pathogens, Occupational Safety and Health Administration (OSHA), Infection Control, Capillary, Safety Standards, Laboratory Equipment, Asepsis, Healthcare Industry Knowledge, Patient-centered Care
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Infant Care, Child Health, Child Welfare, Childhood Education and Development, Socioeconomics, Child Development, Working With Children, Nutrition and Diet, Human Development, Health Disparities, Social Sciences, Social Determinants Of Health, Economics, Policy, and Social Studies, Care Coordination
Beginner · Course · 1 - 3 Months

Skills you'll gain: Microsoft Excel, Data Validation, Customer Data Management, Excel Formulas, Microsoft 365, Customer Relationship Management, Customer Support, Spreadsheet Software, Customer Service, Data Security, Data Management, Data Integrity, Invoicing, User Accounts, Editing
★ 5 (11) · Beginner · Guided Project · Less Than 2 Hours

Northeastern University
Skills you'll gain: Process Improvement, Data-Driven Decision-Making, Process Improvement and Optimization, Service Improvement, Performance Improvement, Service Design, Health Systems, Culture Transformation, Process Design, Business Process Improvement, Patient Flow, Process Management, Healthcare Industry Knowledge, Operations Management, Organizational Change, Organizational Development, Organizational Strategy, Health Care, Customer experience improvement, Innovation
Beginner · Course · 1 - 4 Weeks

Technical University of Munich (TUM)
Skills you'll gain: Process Mapping, Lean Manufacturing, Process Analysis, Production Process, Process Design, Lean Methodologies, Process Management, Process Flow Diagrams, Process Optimization, Production Management, Workflow Management, Production Planning, Process Improvement, Manufacturing Operations, Resource Utilization, Capacity Management, Waste Minimization
★ 4.9 (10) · Beginner · Course · 1 - 3 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Maternal Health, Anatomy, Endocrinology, Immunology, Infant Care, Preventative Care, Cell Biology, Physiology, Nutrition and Diet, Biochemistry, Nutrition Education, Production Process, Infectious Diseases, Infection Control
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Logistics Management, Customer Service, Logistics, Inventory Management, Order Delivery, Transportation, Supply Chain, and Logistics, Inventory Control, Inventory Management System, Supply Chain, Supply Chain Systems, Customer experience improvement, Materials Management, Customer experience strategy (CX), Service Level, Supply Chain Planning, Marketing Operations, Service Improvement, Operational Efficiency
★ 4.8 (26) · Intermediate · Course · 1 - 4 Weeks