Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Technical University of Munich (TUM)
Skills you'll gain: Cost Accounting, Management Accounting, Income Statement, Operating Cost, Cost Management, Inventory Accounting, Profit and Loss (P&L) Management, Gross Profit, Strategic Decision-Making, Accounting, Product Planning, Resource Allocation, Product Assortment, Depreciation, Financial Accounting, Production Process, Financial Statements, Price Negotiation, Capacity Management, Decision Making
Beginner · Specialization · 1 - 3 Months

Microsoft
Skills you'll gain: Microsoft 365, Microsoft Office, Collaborative Software, Microsoft Teams, Productivity Software, Endpoint Security, Microsoft Windows, Automation, Microsoft Outlook, Data Loss Prevention, Data Security, Microsoft Word, Microsoft PowerPoint, Microsoft Excel
Beginner · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: MLOps (Machine Learning Operations), Data Management, Data Quality, Technical Management, Applied Machine Learning, Project Management, Data Processing, Artificial Intelligence and Machine Learning (AI/ML), Software Development Life Cycle, Machine Learning, Data Cleansing, Data Pipelines, Technical Design, Technology Solutions, Systems Design, Data Collection, Data Science, Systems Architecture, Feature Engineering, System Monitoring
Beginner · Course · 1 - 3 Months

California Institute of the Arts
Skills you'll gain: Game Design, Conceptual Design, Animation and Game Design, Virtual Environment, Art History, Visualization (Computer Graphics), Design Strategies, Aesthetics, Design Research, Creativity
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Financial Statements, Microsoft Excel, Excel Formulas, Balance Sheet, Ledgers (Accounting), Financial Data, Bookkeeping, Financial Reporting, Financial Accounting, Profit and Loss (P&L) Management
Intermediate · Guided Project · Less Than 2 Hours

University of Colorado System
Skills you'll gain: Postpartum Care, Child Health, Infant Care, Maternal Health, Health Assessment, Family Support, Parent Communication, Child Development, Diversity Awareness, Mental Health, Relationship Building
Beginner · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Database Design, Software Design, Application Security, Vulnerability Assessments, Unified Modeling Language, Unit Testing, Threat Modeling, Usability Testing, User Interface and User Experience (UI/UX) Design, Open Web Application Security Project (OWASP), Software Architecture, Secure Coding, Software Design Patterns, Database Management, Software Engineering Tools, Security Software, Systems Design, Software Engineering, Software Development Life Cycle, Technical Design
Beginner · Specialization · 3 - 6 Months

Salesforce
Skills you'll gain: Time Management, Productivity, Growth Mindedness, Sales Development, Professional Development, Goal Setting, Prioritization, Professionalism, Collaboration, Personal Development, Teamwork, Sales, Performance Metric, Constructive Feedback, Self-Awareness, Stress Management, Accountability
Beginner · Course · 1 - 4 Weeks

University of Geneva
Skills you'll gain: Simulations, Python Programming, Numerical Analysis, Mathematical Modeling, Probability, Artificial Intelligence and Machine Learning (AI/ML), Visualization (Computer Graphics), Mechanics
Mixed · Course · 1 - 3 Months

The University of Edinburgh
Skills you'll gain: Artificial Intelligence, Psychology, Human Learning, Anthropology, Human Development, Human Factors, Science and Research, Research
Mixed · Course · 1 - 3 Months
University of Alberta
Skills you'll gain: Sprint Retrospectives, Scrum (Software Development), Software Technical Review, Agile Project Management, Agile Software Development, Software Quality Assurance, Agile Methodology, User Story, Requirements Analysis, Usability Testing, Constructive Feedback, User Research
Mixed · Course · 1 - 4 Weeks

Tecnológico de Monterrey
Skills you'll gain: Project Management Life Cycle, Negotiation, Agile Project Management, Team Management, Project Risk Management, Resource Allocation, Emotional Intelligence, Project Planning, Leadership, Resource Management, Risk Analysis, Agile Methodology, Project Management Institute (PMI) Methodology, Project Management, Leadership and Management, Project Schedules, Project Scoping, Coordination, Scaled Agile Framework, Collaborative Software
Beginner · Specialization · 3 - 6 Months